Swisstouches Hotel Xian

This hotel is very good, clean, tidy and comfortable, with great value for money. Li Na and Xiaobao at the front desk have very good service. The breakfast is delicious and the view is great and comfortable! I didn't expect a surprise when I checked out. I was given a very practical little gift bag. The puppy in it was very cute. I checked that there was no such thing for sale yet! They are giving back to users. If anyone checks out, don’t throw away the card and run away! Remember to get this little gift pack, it’s very nice! Free! 👍🏻👍🏻👍🏻

The hotel is very unique, the decoration style is very dynamic, the staff are enthusiastic and professional, DANHY and DORIA at the front desk are very enthusiastic and skilled, the room is comfortable to live in, like, like, like

I came over in the afternoon to check in. Because the hotel is at a crossroads, the transportation is very convenient. Justin, the guy at the front desk, has a very good service attitude. He upgraded the hotel to a high floor and recommended some special snacks nearby, places to go shopping, etc. The room is large and the stay experience is great. I will stay here again next time I have time!

Ada at the front desk was very considerate. The weather in Xi'an has been very cold recently. She poured me a cup of hot water as soon as I entered the door. It felt very warm. The concierge guy helped me carry my luggage and brought it to the room. When I checked out, I had to take a taxi to the airport because my mobile phone card was not domestic and I couldn't call a taxi through the software. Miss Ada took the initiative to help me call a taxi and worked with the concierge to help me deliver my luggage to the car. She also asked the driver When I arrived to tell her that I was safe, were I touched?

This hotel on Tangyan Road is very low-key. In the evening, I dragged my tired body and chose the Ruisili Hotel Datian, which I thought was cost-effective among the many hotels on Tangyan Road. After checking in, it exceeded my expectations. I was very satisfied with the layout and cleanliness of the room~~ The mattress and pillows are very comfortable, I will choose again

A friend ordered a meal nearby, and for convenience, we randomly booked this hotel, which is located in a commercial center. When I checked in, all the staff in the lobby were rude, the door cards were old, the elevator controls were shabby, and the room was in tatters and smelled of cigarette smoke. The price of 500 yuan is indeed cheap, so I tolerate it. When I was checking out, I received four or five phone calls, asking whether I should renew my room or not. When I went downstairs to check out and issue an invoice, I was told that I couldn't find the order and was delayed for more than 20 minutes. I gave the staff the invoice from Le Méridien Hotel the day before. After two staff members took pictures, they said it was an electronic invoice and would be sent to the email. I asked to return the Le Méridien invoice to me, and both of them said to send it to their email. They were completely absent-minded. Not only did they have no sense of service, but they also ruined the hotel. As a result, all the tax numbers on the invoices were copied incorrectly, and the finance department was unable to reimburse. Nowadays, audits are strict, and the accommodation invoice must be consistent with the time of the return transportation ticket. The hotel asked me to explain to the finance department when issuing a replacement invoice, but our finance department did not approve it. I stayed in a hotel for more than 160 days last year and no hotel could issue a wrong invoice. Xi'an Datian Ruisili Hotel has really set a new limit. Invoices do not need to be reissued. Real reviews resist junk hotels.

The hotel facilities and service attitude are very good in all aspects, and it is suitable for business travel.

The hotel is clean and hygienic, the environment is comfortable, and the service is warm