Atour Hotel North Square of Xi'an North Railway Station

While the room wasn't huge, the clever layout made it feel quite spacious. Even though the toilet wasn't smart, it was just as clean and well-maintained. The old hairdryer would occasionally act up and stop working if it overheated, but customer service immediately brought a new one, so the service was absolutely top-notch. Although the late-night congee and breakfast weren't as lavish as some newer hotels, the meticulous and responsive care for every request made us feel so comfortable. Customer Service Manager Chen Qi (Guoli) even added us on WeChat to send us a subway connection map, all so we could experience more of Xi'an's beautiful sights and delicious food in our limited time. The robot, in particular, was incredibly helpful – not only did it deliver fruit back and forth, but it also took our dirty laundry for washing and drying, and then, first thing the next morning, it was returned clean and hanging right outside our door. All of these details truly showcase Atour's quality service to the extreme, just like the yellow bag they gave us when we left: 'I have a local friend – that's you guys!' Atour~

The room was clean and the front desk staff were very friendly. They even offered milk in the evening and packed breakfast for those who had to leave early, which was a top-notch service. It would be perfect if they also had pillows for children.

The room was very comfortable, and it's super convenient as it's just one metro stop from Xi'an North Station. The hotel is right outside the metro exit!

The facilities are brand new and complete. The large-screen TV has a clear picture and seamless screen mirroring. The air conditioning responds quickly to both cooling and heating, with smooth temperature adjustment. The shower has ample water pressure and stable, continuous hot water, and the wet/dry separation is very well maintained. During my stay, I needed an item delivered to the room. After calling the front desk, the delivery was incredibly fast, and the staff were gentle and thoughtful.

This hotel is just one subway stop from Xi'an North Station, which makes getting around super convenient. The breakfast was also delicious, especially the iced water 🧊 – that was a real highlight for me, as I'm not a fan of hot drinks.

This Atour Hotel, located at Xi'an North Railway Station North Square, is directly opposite the Line 14 subway station, offering incredibly convenient access to both the North Station and the airport via a direct Line 14 connection. The breakfast spread is quite varied and tasty, featuring three types of eggs, several desserts, coffee, congee, soy milk, milk, a few stir-fried dishes, various fruits, and freshly made, adorable mini roujiamo (meat burgers) and noodles. The late-night supper service, 'Midnight Congee' (from 9:30 PM to 11:00 PM), is a lovely touch, providing a cozy evening moment with steamed dumplings, two types of small pastries, salted duck eggs, two kinds of congee, and several small pickles. It's really enjoyable.

The undisputed choice for business trips! A big brand that's truly trustworthy! Whenever I travel to different cities, Atour is my go-to. It's always clean, comfortable, and convenient! Getting around is super easy too! And the bedding is really comfortable.

The breakfast offered a wide variety of choices, and I especially enjoyed the unique local dishes. My room was quiet, and the front desk staff were very friendly and welcoming; they even offered me hot tea right as I walked in.