Xiamen Xiang'an Torch Industrial Park Atour Hotel

Xiamen Xiang'an Torch Industrial Park Atour Hotel Reviews

Xiamen Xiang'an Torch Industrial Park Atour Hotel

Unit 103, No. 5092, Xiang'an East Road, Xindian Street, Xiang'an District, Xiamen, Fujian, ChinaView Hotel Details
Xiamen Xiang'an Torch Industrial Park Atour Hotel
Xiamen Xiang'an Torch Industrial Park Atour HotelXiamen Xiang'an Torch Industrial Park Atour HotelXiamen Xiang'an Torch Industrial Park Atour Hotel
Select your travel dates to check room availability
We Price Match
1 night

Xiamen Xiang'an Torch Industrial Park Atour Hotel Guest Reviews

4.8/5
Excellent
581 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(581)
Positive reviews(571)
Reviews with photos/video(86)
Delicious breakfast(57)
Classy environment(54)
Quiet & comfortable(42)
Friendly front desk staff(35)
Offers pick-up/drop-offs(23)
Would stay again(20)
Excellent TV(6)
Highly recommended(5)
Negative reviews(10)
Luciano
Superior Queen Room
Checked in Jan 2024
Business travelers
81 Reviews
4.7/5
Amazing
Posted on 10 Jan 2024
The room is modern and new, everything works really well, looks like it was studied to fit the furniture and it paid back, room is cozy, charming, modern and nice, feels more spacious that's actually is.
Niluzhujiu717
Elegant Double Room
Checked in Mei 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on 13 Mei 2024
It was a very satisfying stay. I came to see Joker Xue's concert in Xiamen. The hotel customized the concert ticket stub, and there was a small card of Joker Xue's Weibo in the room card. They also provided a free shuttle bus for the concert, which made my concert trip very smooth. After the concert, they also prepared porridge and side dishes, which can be said to be very considerate! The room is very large, the hygiene is very good, and the sound insulation is also very good. The hotel staff also helped me buy taro cakes and pumpkin cakes. I am really grateful! I will give priority to Atour when traveling in the future. It is really good!
Original TextTranslated by Google
Response from Property: [🚌Free shuttle bus during the concert] Thank you for your attentive review. Xiaoduo is really happy to see your satisfactory review message. Atour is a humanistic hotel that focuses on reading and local photography, and believes that guests are family members. , I believe you must have felt the warm service of Duoer. Duoer will treat every guest who comes to Atour as they treat family members with all their strength! Duo'er will definitely show you a better self and will always be by your side. Remember to come often~~~
Guest User
Superior Queen Room
Checked in Mei 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on 12 Mei 2024
Came to Xiamen to watch Lao Xue's concert, the newly opened hotel, the sanitary environment is impeccable, the Atour experience is very good! !
Original TextTranslated by Google
Guest User
Elegant Double Room
Checked in Mei 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on 11 Mei 2024
The service is super good and considerate. The room is also very clean. They thoughtfully prepared concert commemorative tickets and stickers. After the concert, the hotel also prepared supper. I was very satisfied!
Original TextTranslated by Google
Guest User
Elegant Double Room
Checked in Mei 2024
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on 3 Mei 2024
Very satisfied with the service. I like it very much. The facilities are very new. The service is in place. The front desk guy is very enthusiastic. I will stay here again next time I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your careful review. I am really happy to see your satisfactory review information. Atour is a humanistic hotel based on reading and local photography. It believes that guests are family members. I believe you must have felt the enthusiastic service of Duoer. Duoer treats every guest who comes to Atour like a family member with all their efforts! Duoer will definitely show you a better self and stay by your side. Remember to come often~~~
Guest User
Superior 2-bed Room
Checked in Mei 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on 2 Mei 2024
Facilities: Very clean Hygiene: Very hygienic Environment: Good and comfortable environment Service: Excellent service Highly recommended, very cost-effective, thank you for the gift
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of Duoer. I believe that every encounter in life is fate. I am very happy to leave you with good memories after we part. It is Duoer’s greatest wish to bring you and other guests a better stay experience. I wish you a happy life!
Guest User
Elegant Double Room
Checked in Feb 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on 17 Feb 2024
I stayed for 4 days and 3 nights in total. The room was very clean. When I was on a business trip or took my wife and children out to play, Atour was usually my first choice! There were suppers at night, and the breakfast was also quite good. It was a newly renovated store with convenient parking. I was quite satisfied with the service at the front desk. A handsome guy explained it to us! They were busy but also very patient! When I checked out, the lady also gave candy to the children and hot mineral water, which was full of details! All takeouts were delivered to the room by robots.
Original TextTranslated by Google
Response from Property: When I first met you, it was like an old friend returning. Even a spring breeze of ten miles is not as good as your recognition. We are very happy to receive your five-point praise and recognition. There is no best, only better! We will continue to work hard and keep moving forward! Looking forward to meeting you next time, we wish you a happy life~
Luyaowww
Elegant Double Room
Checked in Mei 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on 13 Mei 2024
Hygiene: Very clean. Very good service
Original TextTranslated by Google
Response from Property: Atour, there is always unexpected warmth... Thank you for the 5-point praise. Atour believes in neighborly service. When friends come from afar, we will serve you a cup of hot tea, so that you can feel the warmth and enthusiasm from your neighbors during your journey, and you can also gain the warmth and touch of home on the road; Atour, the fourth space, will accompany you~
Guest User
Elegant Double Room
Checked in Jan 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on 30 Jan 2024
It was my first time staying at Xiang'an Atour Hotel. The attitude of the hotel staff was comparable to that of a five-star hotel, attentive and considerate! The hotel also had midnight snacks after 9:30 p.m., and I ate and drank a lot every day during the trip. It was so comfortable to drink some porridge before going to bed! The lobby has a strong cultural atmosphere, and there are many books to borrow, which feels a bit like a book bar... The overall feeling of this stay is still good, and I look forward to seeing you next time!
Original TextTranslated by Google
Response from Property: Dear Duoer, thank you very much for your trust. Duoer feels very honored to serve you. It is Duoer's responsibility to meet you here and provide you with a safe and comfortable environment!
Guest User
Elegant Double Room
Checked in Jan 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on 18 Jan 2024
The stay at Atour was very comfortable. The room was spacious, the decoration style was modern and simple, the TV projection at night was very atmospheric, the breakfast variety was rich in the same hotel, the taste was very good, special mention to the auntie who cooked noodles, the shacha noodles were super nice, I saw the auntie making them by hand, I quickly came to try them, the service was very warm and sincere. I thought the hotel's late night porridge was only porridge and side dishes, but I didn't expect there were some steamed and fried food. After working all day, it was very comfortable to come back and eat something light, not bad. There are also free laundry + drying services and food delivery robots. In short, it was a very good experience (✿◡‿◡).
Original TextTranslated by Google
Response from Property: Hello dear Duoer, thank you very much for your trust. Duoer feels very honored to serve you. It is great to meet you here and provide you with a safe and comfortable environment. Duoer looks forward to meeting you again. See you there~
Guest User
Elegant Double Room
Checked in Jan 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on 17 Jan 2024
This time I booked a king-size bed room for myself. My friends who came to help with the reservation all praised it. They were very satisfied with everything from the hotel lobby to the front desk and the room. The hotel's small details are well done. The small drinks in the refrigerator are free, and there are thoughtful drip coffee and small cookies. Paper cups are also provided. The hotel's mineral water is unlimited. There is a dryer in the laundry room on the first floor, so you don't have to worry about clothes not drying. Another thoughtful service is that the front desk can help wash clothes and then dry them and send them back to the room. The hotel has free midnight snacks until 23 o'clock. The hotel also has many varieties of breakfast, which are quite rich. Breakfast can be eaten until 11 o'clock on holidays. It's almost like eating lunch together. This is great, because many hotels are out of food at 9:30, this detail is great. In short, I am very satisfied.
Original TextTranslated by Google
Response from Property: I am so excited to see your recognition of Duoer. It is hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us. We look forward to your next stay! 😊
Amoyle
Elegant Double Room
Checked in Jan 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on 7 Jan 2024
Before checking in, the hotel front desk specifically called to ask what time to arrive at the hotel. Because I was traveling by car, they also told me the driving route, which was really considerate! They also asked about the room requirements. Although it has just opened, there is no smell in the guest room. The front desk buddy arranged a room facing the community. When the window is opened, you can breathe the fresh air of the community greenery. The scenery is good and the ventilation effect is good. Recommendation index ⭐️⭐️⭐️⭐️⭐️
Original TextTranslated by Google
Response from Property: Drink a cup of tea with you, I hope you can come back to Duo's home often. Duo'er thanks you for your support, I love you
Guest User
Elegant Double Room
Checked in Jan 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on 7 Jan 2024
The hotel is very good. The whole stay experience was very pleasant. The front desk and room service were quite enthusiastic. The layout of the room was simple and refreshing. It had all the facilities. There was no peculiar smell in the room. There was fragrance on the floor. It felt very good. Although the hotel is close to the road, it is rare to find such a quiet room. The soundproofing effect is great. The window glass of this hotel is very thick. It seems that the owner is willing to spend money. It is rare to have a good sleep after playing. I will stay here next time!
Original TextTranslated by Google
Response from Property: Seeing your recognition of Duoer, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us.
Guest User
Superior 2-bed Room
Checked in Jan 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on 7 Jan 2024
The service of this hotel is really great. The staff is very friendly and helpful. They can meet my needs in time. The room is also very clean and comfortable. I originally booked a twin room, but because my friend couldn't come due to something, I asked the front desk if I could change to a king-size room. The front desk agreed very quickly and arranged a 2m king-size bed for me. It was very comfortable to sleep. I was afraid of noise before, but the room I stayed in was not noisy. There is a laundry room and gym on the first floor of the hotel, which feels very comfortable. Before going out to work, I casually asked the front desk if they could help with the laundry. Unexpectedly, they agreed and helped hang the laundry at the door of the room. I have to say that the service is great.
Original TextTranslated by Google
Response from Property: Dear Duoer, thank you very much for your trust. Duoer feels very honored to serve you. It is Duoer's responsibility to meet you here and provide you with a safe and comfortable environment!
Anonymous User
Superior 2-bed Room
Checked in Des 2023
Travel with friends
3 Reviews
1.0/5
Posted on 29 Des 2023
1. The hotel's decoration smells too strong. I barely slept for one night and dare not stay again. 2. The hygiene is poor. There are black stains on the headboard, which looks a bit disgusting. Two people booked a twin room, but later squeezed into one bed. 3. The worst thing is that the sound insulation is very poor. There are many large cars facing the main road, and the noise is so loud that I can't sleep. 4. The location is too remote, and there are few lights around at night.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, it is our duty to provide good service to our guests. The air in our guest rooms has been tested and found to be qualified. If you are particularly sensitive to smells, we are equipped with air purifiers and humidifiers, which can be used free of charge. Our guest rooms implement very strict hygiene and cleaning standards. According to your feedback, we conducted an on-site inspection as soon as possible. No black stains were found on the headboard. The actual bedside table is black, and the bed backrest is beige. You checked in for one person. Atour attaches great importance to the sound insulation effect of the guest rooms in engineering. The window glass of our guest rooms is made of three-layer insulating glass. The decibel value of the room you are staying in is 51.8 when the window is opened, and the decibel value is 45 after the window is closed. If you are sensitive to environmental sounds, we can provide earplugs for free, hoping to help you avoid external interference. Our hotel is located opposite the Xiang'an District Government, in the central area of ​​the city, next to the main urban road of Xiang'an East Road. The lights are bright at night. Atour's service hopes to bring you unexpected warmth!