Xiamen Tianyuan Hotel (Huandao Road Convention and Exhibition Center) Reviews
Xiamen Tianyuan Hotel (Huandao Road Convention and Exhibition Center)
No. 1813 Huandao East Road, Siming District, Xiamen, Fujian, ChinaView Hotel Details
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Xiamen Tianyuan Hotel (Huandao Road Convention and Exhibition Center) Guest Reviews
4.8/5
Excellent
2107 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(2107)
Positive reviews(2065)
Reviews with photos/video(619)
Nice sea view(272)
Friendly front desk staff(231)
Delicious breakfast(148)
Close to beach(56)
Luxurious(29)
Delicious buffet(20)
Negative reviews(42)
Anonymous User
Deluxe Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Checked in Feb 2025
Business travelers
12 Reviews
4.2/5
Very Good
Posted on Mar 21, 2025
Rooms are spacious and very clean. A very good stay and comfortable stay
Response from Property: Thank you very much for staying at Tianyuan Hotel. Let's make a deal that we must come to Tianyuan Hotel again next time. Xiamen Tianyuan Hotel was built by the world's top design company "CCD", combining modern culture with southern Fujian elements. Every design is very attentive. We are very confident in the hardware facilities and living environment. We look forward to your next visit and wish you a pleasant journey!
Lcad
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Checked in Feb 2025
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Mar 21, 2025
Awesome rooms, good gym and breakfast
Response from Property: 嘻嘻您滿意就好,感謝您對酒店【健身房】【早餐】的認可~【酒店地處環島路,坐擁無敵海景】【一樓有自助餐廳,各色環球美食滿足味蕾需求】【五樓中餐廳可體驗天元40年餐飲閩南至味】【周邊有天虹商場、JFC中心、coco park等高端商圈,周邊香山遊艇會、閩南大劇院品質配套】您想要的我們通通滿足,我們爭做服務的天花板!
Anonymous User
Deluxe Sea-view Twin Room (180-degree Floor-to-ceiling Windows With Sunrise View)
Checked in Oct 2024
Business travelers
18 Reviews
4.5/5
Great
Posted on Dec 27, 2024
The hotel presence was good. The hotel room has a nice sea view, and the breakfast was rich. Recommend to stay
Response from Property: 哇哦感謝寶的一頓咔咔誇!【房間設施完善】【海景環境優美】【早餐豐富多樣】【服務人性化】是天元酒店的宗旨,您的真實評價讓我們熱淚盈眶,感謝您的用心點評,我們會再接再厲的,期待與您再一次見面,等你喲~
EDUARDO
Business Sea-view Twin Room (180-degree Floor-to-ceiling Windows With Sunrise View)
Checked in Oct 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jan 23, 2025
Excellent hotel. Everything was great including the breakfast, service, check-in and check-out. When in Xiamen, I'll stay there.
Response from Property: 感謝寶的盛讚!我們非常榮幸能為您的廈門之行增添一份温馨與滿意,天元酒店【地處最美環島路,坐擁超一線海景,位置優越,交通便利】,更以優質的服務和舒適愜意的旅居體驗為特色,【周邊三大高端商圈林立,設施配套完善,沙灘等眾多景點步行即可到達】酒店一直以來都竭盡所能為每位賓客提供超越期待的旅居體驗感,你們旅途中的“家”,我們定會好好守護,讓您的鷺島之旅更加豐富多彩,期待您再次光臨,一同探索更多美好!
小雁子
Deluxe Queen Room
Checked in Dec 2023
Business travelers
15 Reviews
4.0/5
Very Good
Posted on Feb 1, 2024
Clean and nice room. Nice view. Not near to zhongshan rd but hv nearby malls
Response from Property: Dear guest, thank you for your stay and review. [The hotel is located on Huandao Road, with an excellent location and unparalleled sea views] [Built by the world's top design company "CCD", combining modern culture and southern Fujian elements, every detail is designed with great care] [There is a buffet restaurant on the first floor , authentic snacks from southern Fujian and various global delicacies satisfy the needs of taste buds] [The Chinese restaurant on the fifth floor can experience Tianyuan’s 40 years of catering in southern Fujian] [Surrounded by high-end business districts such as Tianhong Shopping Mall, JFC Center, and Coco Park, as well as Xiangshan Yacht Club, Minnan University Theater and other high-quality supporting facilities] [The rooms are clean and tidy, the facilities and equipment are complete, and the fully intelligent integrated design] Tianyuan Hotel has many surprises, waiting for your careful exploration ~ I look forward to seeing you again, and wish you a happy journey!
Anonymous User
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Checked in May 2023
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on Jul 23, 2023
One of the best hotel i’ve stayed in xia men! View is stunning. Location is close to restaurants and shopping area as well. Overall a great experience!
Response from Property: Thank you very much for your love and recognition of the hotel! [Intimate service, catering intentions, comfortable environment] is our palm treasure, guests come to say good, wish you have a super nice experience in every moment of Tianyuan! Look forward to seeing you again.Wish you a pleasant trip!
Hangveng
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Checked in Sep 2024
Couples
5 Reviews
4.5/5
Great
Posted on Dec 8, 2024
Good location
Response from Property: Thank you for your recognition and liking.我們深知每位賓客對高品質生活的追求,因此我們致力於提供超越期待的入住體驗。廈門天元酒店不僅擁有優越的地理位置和優雅的環境,更有專業的服務和完善的設施,為您打造舒適而尊貴的居住空間,期待您再次光臨,繼續享受我們的獨特魅力,祝您旅途愉快~
bentanbp
Deluxe Queen Room
Checked in Apr 2023
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on May 20, 2023
easily to assess.. high class feel..
Response from Property: Nice!五分好評YYDS。您的稱讚,我們的動力~廈門天元酒店由全球頂尖設計公司「CCD」打造,將現代文化及閩南元素相結合,每一處的設計都超用心的,在服務及硬件設施上我們超有信心~天元酒店還有許多驚喜,等待您的悉心挖掘~期待與您再次相聚廈門天元酒店,祝您旅途愉快!
Guest User
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Checked in Feb 2024
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
Very good
Response from Property: 哇!您的“Very good”讓我們瞬間充滿動力!感謝您的肯定,我們會繼續努力,給您帶來更“酷炫”的入住體驗!!期待您的再次光臨哦~🎉🎊
Xc78
Deluxe Queen Room
Checked in Mar 2025
Family
16 Reviews
4.7/5
Amazing
Posted on Apr 18, 2025
The hotel service attitude is very good, the front desk upgrades the room for free, the service quality is also high, and it is tight and orderly.
There are many dining options around, which is very convenient.
The only drawback is that the road in front of the door is under construction, which makes it inconvenient to go to the beach. In addition, the sound insulation of the guest room is a bit poor, and you can hear the sound of the shower next door at night.
Original TextTranslated by Google
Response from Property: 非常感謝寶對我們酒店服務的肯定,您的讚美與好評,是我們不斷前進的動力!能得到您對【優質服務】【房間設施】【周邊配套的認可,我們倍感榮幸~針對修路及隔音問題,我們已記錄並會積極協調優化。前台小羅因您的滿意而充滿動力,未來我們會持續提升,期待您再次光臨,繼續為您提供美好體驗!
Guest User
Deluxe 2-bed Room
Checked in Mar 2025
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2025
Very good service attitude, from getting off the car to sending luggage to the room, everything is impeccable. The hotel also provides different pillows and mattresses to choose from. The unconventional interior design can give people a bright feeling in the same level of hotel.
Original TextTranslated by Google
Response from Property: 非常感謝您下榻天元酒店,我們非常榮幸能為您的廈門之行增添一份温馨與滿意,天元酒店【地處最美環島路,坐擁超一線海景,位置優越,交通便利】,更以優質的服務和舒適愜意的旅居體驗為特色,【周邊三大高端商圈林立,設施配套完善,沙灘等眾多景點步行即可到達】酒店一直以來都竭盡所能為每位賓客提供超越期待的旅居體驗感,你們旅途中的“家”,我們定會好好守護,讓您的鷺島之旅更加豐富多彩,期待您再次光臨,一同探索更多美好!
Dachun
Deluxe Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Checked in Mar 2025
Travel with friends
19 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2025
I have been to Xiamen many times and stayed in many old five-star hotels, but this is the first time I have received such warm service. All I saw were warm smiles and greetings, especially from the front desk lady Xiaolan. Such sincere service is rare. The room was of average five-star standard, with a first-class sea view. Xiamen was foggy these two days, like a dream...
Original TextTranslated by Google
Response from Property: 感謝您的認可與讚賞!小蘭的出色服務讓我們驕傲~衷心感謝您對酒店【服務】【房間】【海景】的全方位認可!"以貼心服務為本,以精緻餐飲為魂,以舒心環境為基"是我們始終恪守的服務準則,能為您締造完美入住體驗是我們的至高追求。您對細節的珍視,正是我們持續精進的動力源泉。全體同仁將以更臻完美的服務品質,恭候您與親友再次歸來,共賞鷺島風情。
Xinxindaiwang
Business Sea-View Double Bed Room (180-degree Floor-to-ceiling Window With Sea-view Sunrise)
Checked in Mar 2025
Couples
1 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2025
In Xiamen in April, the sea breeze was wrapped in moisture, but the moment I entered the revolving door of Yuantian Hotel, I was ironed by a wisp of elegant fragrance. The girls at the front desk were as light as egrets, and they said "hello" three times as softly as jade. Their fingertips fluttered on the keyboard like butterflies. Before the cold-brewed Tieguanyin in the cup was finished, the room card had quietly fallen into my palm. What's even better is the "silent consideration" - seeing the corner of my clothes stained with rain, they turned around and handed me a tissue; seeing that the battery of my mobile phone was running out, the power bank had silently slid to the table, and even asking was redundant.
The guy at the concierge seemed to carry the soul of this island. When he woke up in the morning, he leaned against the white counter and asked with a smile: "Do you want to follow the sound of the piano on Gulangyu Island today, or find the old tea stall in Shapowei?" With just a few words, the hand-drawn map was filled with hidden corners that only locals know: the sunset viewing platform that avoids the crowds, the peanut soup that has been simmered on grandma's stove for forty years... In the evening, a rainstorm suddenly hit, and he "conjured" an umbrella with blue and white porcelain patterns from behind the screen. When the umbrella ribs were opened, the slanting rain became the ding-dong of the strings.
When leaving the hotel, the suitcase was tied with a heartwarming gift, like an unopened invitation. The service here is the spring breeze in the corners of the front desk, the mountains and seas held in the palm of the concierge, and the thousands of customs of Ludao are brewed into a warm tea for travelers. If Xiamen is a poem, Tianyuan is the most suitable footnote.
Original TextTranslated by Google
Response from Property: 感謝寶的盛讚!我們非常榮幸能為您的廈門之行增添一份温馨與滿意,我們深知每位賓客對高品質生活的追求,因此我們致力於提供超越期待的入住體驗,從精心挑選的床品到前沿的浴室設計,每一處細節都凝聚着我們對品質的堅持與追求;且天元集團已有40年的餐飲經驗加持,酒店餐飲品質大家有目共睹,未來我們也將繼續深耕閩菜,講好閩菜故事~也特別感謝您對我們細心關懷的認可,我們始終秉持“以客為尊”的服務理念,致力於為所有賓客提供全方位的關懷與幫助。廈門天元酒店不僅地理位置優越,緊鄰城市繁華中心與美麗的海景景觀,還定期舉辦各類文化主題活動與特色體驗,旨在讓賓客在享受高品質住宿的同時,也能深入感受廈門這座城市的獨特魅力與文化底藴。再次感謝您的厚愛與支持,期待您再次光臨,一同探索更多美好!
Juliet tiong
Deluxe Queen Room
Checked in Mar 2025
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2025
It was my first time staying at Tianyuan Hotel. I told them that I was staying there because of my birthday. The front desk was very considerate and arranged the birthday decorations. They also helped me upgrade the room. I will choose Tianyuan Hotel as my first choice next time. The housekeeper Xiao Luo was very considerate in solving the problem!
Original TextTranslated by Google
Response from Property: 嘻嘻非常感謝您選擇廈門天元酒店慶賀生日並分享這份温暖反饋!得知您對【生日佈置】【房型升級】【熱情服務】感到滿意,我們倍感榮幸。為每位旅客創造難忘的儀式感與賓至如歸的體驗,始終是我們的追求。您的認可是對團隊最大的鼓舞,我們定會繼續保持熱忱與細緻,期待下次為您帶來更多驚喜與美好回憶!衷心祝您歲歲歡愉,生活美滿!🎂🌹
Guest User
Deluxe Queen Room
Checked in Mar 2025
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2025
"As a fitness blogger, I was impressed by the facilities and services of this hotel! The 24-hour smart gym is equipped with top-notch Technogym equipment, as well as professional body measurement equipment and sports rehabilitation coaches. The morning yoga class is held in the open-air garden, accompanied by birdsong and sea breeze, which is a perfect experience. A healthy meal menu is provided in the room, with clear calories and nutritional ingredients, and even customized protein shakes according to training goals. The most surprising thing is the ice bath area and infrared sauna in the swimming pool area, which are excellent for recovery after exercise. The hotel also proactively arranges surrounding hiking routes. Such a healthy journey is perfect for self-disciplined people!"
Original TextTranslated by Google
Response from Property: 感謝您以專業視角分享在廈門天元酒店的健康之旅!得知我們的智能健身房、定製膳食及康復設施能為您的自律生活賦能,我們倍感欣喜。您的認可讓團隊更有動力深耕健康體驗,未來我們也會持續優化服務,為熱愛生活的您打造更極致的煥活之旅。期待與您再遇山海之間,共赴活力之約!