Swiss Grand Xiamen

This hotel is luxurious and elegant with excellent service. It faces Gulangyu Island, and the subway station is very close to the hotel's garage exit. Turning right from the hotel's entrance, it's about a 5-minute walk to Zhongshan Road Pedestrian Street. The rooms are spacious and clean. Overall, a great experience.

The lobby has a great ambiance, and the front desk staff are very welcoming. Parking is convenient for those driving. Our room faced Gulangyu Island, offering a beautiful view. The room facilities were complete, the bedding was clean, and breakfast was plentiful.

The location is excellent, with a great view of Gulangyu. The room is a bit old and has a musty smell. Recommended for a short stay, primarily for the view.

The hotel's location is incredibly convenient, right across from Gulangyu Island, and within walking distance to Zhongshan Road. It's also not far from the airport. The views are fantastic, and the hotel itself is very comfortable. The facilities are convenient and functional, it's quiet for a good night's sleep, and even the toiletries are great. The rooms are spacious with a good layout. The staff are professional and enthusiastic, paying attention to guests' special needs. The front desk even upgraded us to a room with a beautiful sea view, which really enhanced our stay! Xiamen is a wonderful city to explore with delicious food and beautiful scenery! This is an excellent hotel to stay at!

The Xiamen Riyuegu Hotsprings Resort is in a great location, and from the sea-view rooms, you can see Gulangyu Island across the water. The hotel's service, facilities, cleanliness, and environment are all excellent. They have a gym, swimming pool, and even an ice cream shop in the lobby...

What a waste of a good location, the service was absolutely disgusting, I'm never coming back! I was traveling with my child and had a reservation. We arrived at 1:30 PM, only to be told there were no rooms available and we had to wait. Fine, I'll wait. But when I asked when a room would be ready, they said they didn't know, just 'before 3 PM,' with a totally impatient attitude. Finally, at 3:26 PM, they told me a room was ready... Okay, I swallowed that. But then they insisted I provide my infant child's household registration or ID? My kid has been on planes and high-speed trains without needing an ID, why is it different here? I even endured that. The worst part was the staff member's even more atrocious attitude. She threatened me, saying if I didn't show the child's ID, she'd call the duty manager!! Are you kidding me? Am I here to be threatened by you? I've stayed in 95% of five-star hotels all over the world, and none of them have such unique requirements. If your rules are different, can't you just explain it properly? Why threaten guests???? Why don't you just call the police and accuse me of child trafficking??? What a joke!!!!!!!!!!

This is my second stay at Ruie. Overall, the room felt comfortable. I'd give it an 8.5 out of 10. The only drawback was a damp, musty wood smell in the room and hallway, which I suspect comes from high humidity affecting the walls or wooden fixtures. Facilities: Acceptable. Hygiene: Acceptable. Ambiance: Great, with a sea view. Service: Standard.