Mercure Hotel (Xiamen International Conference and Exhibition Center)

Mercure Hotel (Xiamen International Conference and Exhibition Center) Reviews

Mercure Hotel (Xiamen International Conference and Exhibition Center)

No. 299 Lingdou West Road, Siming District, Xiamen, Fujian, 361000, ChinaView Hotel Details
Mercure Hotel (Xiamen International Conference and Exhibition Center)
Mercure Hotel (Xiamen International Conference and Exhibition Center)Mercure Hotel (Xiamen International Conference and Exhibition Center)Mercure Hotel (Xiamen International Conference and Exhibition Center)
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Mercure Hotel (Xiamen International Conference and Exhibition Center) Guest Reviews

4.7/5
Outstanding
1972 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1972)
Positive reviews(1942)
Reviews with photos/video(562)
Classy environment(251)
Friendly front desk staff(234)
Delicious breakfast(222)
Easy to get around(134)
Large rooms(129)
Close to metro(41)
Perfect for business trips(29)
Awesome gym(19)
Negative reviews(30)
Funky AP
Cozy 2-bed Room
Checked in Aug 2024
Business travelers
13 Reviews
3.0/5
Posted on Aug 9, 2024
I can't believe it's Mercure hotel. It's typical Ibis hotels as one of the brand's of Accor. I wasn't sure why there's any checks from Accor group. The hallway was stinky, the rooms really need renovation. It's really very old and lots of stains around wall areas. Normally used by tour groups or hourly needs, but it's very bad condition. Breakfast was not as per standard. Lack of amenities. I have been to Guangzhou Mercure, they were far better. Shower room stinks and had rustings on taps. It doesn't have anything like Accor Mercure. Front desk staff was good. That's only plus point. Ctrip should check the ratings. I hope they renovate soon and have proper checks.
Response from Property: Dear guest, thank you for your stay and for giving Xiaomei the opportunity to serve you. Your comments with support and suggestions are very rare and precious treasures for Xiaomei. Xiaomei will continue to work hard to continuously improve various services. I wish you a happy mood and a happy family!
Guest User
Cozy Double Room
Checked in Apr 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
We recommend this hotel very well. The neigbour is amazing with shopping mall on 10 minutes walk , very clean, amazing bed . Friendly staff and everything nearby. . Makes Xiamen a great city .thank to miss tie
Response from Property: Dear guests, Thank you for your support of Xiamen Mercure Hotels.and it is also an honor for our partners to receive your recognition for their service! We will continue to work hard and provide high-quality service to our guests. We hope to reunite with you again at Mercure Hotels in the near future and look forward to your visit again!
Anonymous User
Executive Queen Room
Checked in Mar 2024
Business travelers
8 Reviews
4.7/5
Amazing
Posted on Mar 18, 2024
Good hotel in q convenient location if travelling for business and particularly close to Xiamen international exhibition center. Staff is nice and kind, room was spacious and clean, definitely recommended as a business hotel while traveling to Xiamen.
Response from Property: 非常感謝您的點評哦，您細緻入微的分享讓美居超級感動，也！是對美居最大的鼓勵呢！正是因為擁有眾多像您這樣客人的支持讓小美做得更好。謝謝您的讚譽，美居請您放心我們會更加努力，爭取您下次到來時能看到更熱情、更專業的小夥伴們。誠邀您再次光臨哦！
Guest User
Family Suite
Checked in Mar 2024
Family
2 Reviews
4.5/5
Great
Posted on Mar 31, 2024
Big, clean & spacious family room. Good buffet breakfast. Variety of restaurants near hotel
Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，期待您的下一次出行，我們能為您創造更加完美的服務，房間有免費礦泉水，茶包和歡迎糖果供您享用。同時酒店房間有免費無線網絡，可以投屏。房間還有舒適的床墊和枕頭保證您的睡眠。房間衞生間是乾濕分離的，24小時的熱水供您使用，洗去您一天的疲憊，充分享受家的温暖。祝：事事順心！
Peter
Guestroom (Double bed)
Checked in May 2024
Solo travelers
20 Reviews
5.0/5
Outstanding
Posted on May 17, 2024
This is a very nice hotel. Clean, friendly staff, good location.
Response from Property: Dear guest: Thank you for staying at the Guanyin Mountain Mercure Hotel in Xiamen Convention and Exhibition Center! It was a rare fate to have chosen us among several hotels. The hotel has always adhered to the business philosophy of customer satisfaction as the main focus. Thank you for your sharing and recognition. Our hotel partners will provide enthusiastic service and look forward to meeting you again!
Kercy
Cozy Double Room
Checked in May 2024
Solo travelers
2 Reviews
3.2/5
Posted on May 16, 2024
All good except room is not that soundproof.
Response from Property: Dear friend, we apologize for not providing you with a perfect check-in experience. Your feedback is very important to us! Apologies again for not providing you with a perfect check-in experience! If you need anything, please feel free to contact me at the front desk by phone and I will be at your service at any time~
KHURRAM YAQUB
Superior Room (Double bed)
Checked in Mar 2024
Business travelers
19 Reviews
4.0/5
Very Good
Posted on Jun 8, 2024
Neat and clean good staff and easily accessible
Response from Property: Dear guest: Thank you for staying at the Guanyin Mountain Mercure Hotel in Xiamen Convention and Exhibition Center! It was a rare fate to have chosen us among several hotels. The hotel has always adhered to the business philosophy of customer satisfaction as the main focus. Thank you for your sharing and recognition. Our hotel partners will provide enthusiastic service and look forward to meeting you again!
Ahmad Jawid
Cozy Double Room
Checked in Oct 2024
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Oct 11, 2024
Nice hotel
Response from Property: 尊敬的賓客您好，感恩與你相遇，感謝您的入住點評與分享，你的小小鼓勵和服務的認可，我們都倍感欣慰，覺得付出的努力都是值得的，很高興能為您帶來愉快美好的假期，我們的服務團隊一直致力於讓每位賓客都能感受到温馨愜意的環境及舒心的服務。也祝您生活愉快，工作順利。——廈門會展中心美居酒店
Guest User
Deluxe Room (2 Beds)
Checked in Mar 2024
Business travelers
92 Reviews
5.0/5
Outstanding
Posted on Mar 27, 2024
Good location, clean
Response from Property: 尊敬的賓客:您好!感謝您選擇美居廈門會展中心觀音山酒店，再多的廣告，不如大家的口口相傳， 我們向來重視口碑宣傳，更加重視每一個客人的切身感受，衹要您來到酒店，就是我們的貴客， 我們願意盡最大的努力，讓您的旅途變得輕鬆愉快順心 期待您的再次光臨，感受美居不一樣的風采。祝 : 一切順利
Guest User
Cozy Double Room
Checked in Jul 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
服务：very good
Response from Property: 尊敬的賓客，您好:歡迎您走進美居，在您的鼓勵下，我們一定可以做的更好，酒店處於寶龍一城，瑞景商業廣場，等知名商圈，近最美環島路-環島南路，且臨近沙灘，我們堅信，每位客人的美好感受都是我們全力以赴的目標，感謝您的肯定與支持，期待您未來會繼續選擇廈門會展中心觀音山美居酒店。——美居賓客服務團隊
Guest User
Superior Room (2 beds)
Checked in Nov 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 11, 2023
Mr. long. Good
Response from Property: 人海茫茫，眾生芸芸，遇見您，真的像赴那個偶然中必然的緣!好的口碑一定是源於客户，讓您滿意我們甚感欣慰!期待您的下次入住！
Guest User
Deluxe Room (Double bed)
Checked in Jun 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jul 5, 2023
hai xing ba
Response from Property: Dear guests, hello! There is a kind of encounter, among millions of people, just one glance is the interdependence between hearts. Thank you for meeting me. I will keep the touch of encounter deep in my heart. Mercure is worthy of your trust. I wish you a happy mood! mwah!
Guest User
Superior Room (Double bed)
Checked in Jan 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2023
nice,,,
Response from Property: Thank you for your careful and heart-warming comments, we are serious about satisfying you~~ We are also grateful for your company and support all the way, and hope that you can use Mercure as your second home when you go out in the future, because in the United States You can experience the warmth, kindness and comfort of home. All your praises are the driving force for our progress. We will also unswervingly use more attentive and considerate services to let more family members know us and look forward to your visit again And experience Oh!
Guest User
Cozy Double Room
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel is next to the convention center, suitable for business trips. It is quite convenient to stay here several times. The hotel is equipped with a gym and laundry room. It is very convenient to wash clothes if you stay there continuously. The front desk service is very good. Check-in and delivery are relatively fast. The lobby is large and the environment is good. Thumbs up
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客，您好:歡迎您走進美居，在您的鼓勵下，我們一定可以做的更好，酒店處於寶龍一城，瑞景商業廣場，等知名商圈，近最美環島路-環島南路，且臨近沙灘，我們堅信，每位客人的美好感受都是我們全力以赴的目標，感謝您的肯定與支持，期待您未來會繼續選擇廈門會展中心觀音山美居酒店。——美居賓客服務團隊
Wanger
Superior Room (Double bed)
Checked in Nov 2024
Business travelers
29 Reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
Hygiene: Very good, especially the kettle is clean. The cleaning is done every day and is very clean. Service: The service is very good throughout the whole process, and any problems are answered and solved as soon as possible. The house cleaning service is also very good, and the clothes thrown all over the floor are folded and put away for me. Facilities: Complete facilities. Environment: It is very convenient to eat and eat around, there are convenience stores, transportation is also convenient, and there are plenty of parking spaces in the parking lot downstairs.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，感謝您下榻廈門會展中心觀音山美居酒店，您的到來令我們感到蓬蓽生輝，酒店處於寶龍一城，瑞景商業廣場，等知名商圈，近最美環島路-環島南路，且臨近沙灘，我們的服務團隊一直致力於讓每位賓客都能感受到温馨愜意的環境及舒心的服務，非常歡迎您能再次光臨。——美居賓客服務團隊