Home Inn · Neo (Xiamen Railway Station Wenzao)

Home Inn · Neo (Xiamen Railway Station Wenzao) Reviews

Home Inn · Neo (Xiamen Railway Station Wenzao)

No. 40 Wenping Road, Siming District, Xiamen, Fujian, 361000, ChinaView Hotel Details
Home Inn · Neo (Xiamen Railway Station Wenzao)
Home Inn · Neo (Xiamen Railway Station Wenzao)Home Inn · Neo (Xiamen Railway Station Wenzao)Home Inn · Neo (Xiamen Railway Station Wenzao)
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Home Inn · Neo (Xiamen Railway Station Wenzao) Guest Reviews

4.5/5
Good
1278 Reviews
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1278)
Positive reviews(1211)
Reviews with photos/video(185)
Classy environment(95)
Friendly front desk staff(81)
Easy to get around(79)
Average sound insulation(62)
Close to metro(31)
Perfect for business trips(19)
Delicious breakfast(19)
Stayed multiple times(8)
Negative reviews(67)
Sheba Kay
Queen Room
Checked in Jan 2024
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2024
Very convenient area! Super close to the train station and a lot of restaurants and bars. The room was also really clean and the staff was incredibly helpful. When I couldn’t get a taxi they were always there to help. Would definitely stay her again!
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you. Respondent: Hotel General Manager
Guest User
Family Room
Checked in Aug 2023
Family
7 Reviews
3.0/5
Posted on Sep 17, 2023
Room is spacious but bed is so small. Dun understand why they provide small double bed instead of king bed in a spacious triple room. Also, why position the bed near the wall? Not everyone can sleep next to a wall. And the hotel is very stingy in providing toilet papers. Dun understand why they need us to request for extra toilet rolls each time. How can a small roll enough to use for 3 ppl? Pls use brain a bit.
Response from Property: Thank you for staying at the hotel and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome your visit again! Respondent: Hotel General Manager
Guest User
Queen Room
Checked in Jan 2024
Couples
5 Reviews
4.0/5
Very Good
Posted on Mar 4, 2024
My stay at this hotel was satisfactory. The staff were friendly and helpful, and the location was convenient. However, I was disappointed to find human toenail clippings in the bedding, and despite requesting a non-smoking room, there was a noticeable smell of smoke in the room.
Response from Property: Hotel response content:Dear guest: Hello! Thank you for your timely feedback. We hope it did not affect your mood during this trip. We will strengthen our staff's business training and constantly demand that you be better and better. Please believe that we are willing to use the most enthusiastic, meticulous, and warm service to create the most comfortable residence for you on your journey. We look forward to serving you again. Reply: Hotel General Manager
DSM11
Queen Room
Checked in Dec 2024
Travel with friends
4 Reviews
4.0/5
Very Good
Posted on Jan 8, 2025
Overall it was really good
Response from Property: 酒店回覆內容:酒店回覆內容: 酒店回覆內容: 您好！感謝您的五分點評哦！每個城市總有讓人惦記的理由，每個季節都有我們難捨的景點，每個酒店都有他們甜美而有温馨的回憶，希望在我門店會是您難忘温馨獨特的回憶！常回家看看，祝安好
David Yasin
Checked in Jul 2023
Business travelers
2 Reviews
4.2/5
Very Good
Posted on Aug 19, 2023
Nice Hotel good ataff cooperatibe and helpfull Will choose them every time
Response from Property: Dear guests: Hello! Thank you for your trust in the hotel! Thank you for your generous praise and strong recommendation! It’s really hard to leave with love in my heart. The hotel is your most beautiful and warmest home in Xiamen. Remember to come back often when you have time! Respondent: Hotel General Manager
Irene
Superior Queen Room
Checked in Apr 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
Clean room with new decoration. Good service and location.
Response from Property: Dear guest: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again! Responder: Hotel General Manager
Freddd
Queen Room
Checked in Aug 2023
Business travelers
32 Reviews
4.7/5
Amazing
Posted on Nov 23, 2023
Rooms are a bit small, but clean and comfortable. The service is good and the location is convenient.
Response from Property: 尊敬的賓客： 您好！ 感謝您對 酒店的信賴！更感謝您的不吝誇獎與強烈推薦！ 真是愛在心裡難以離開， 酒店 是您在 廈門 最美、最温暖的家， 您也記得有時間常回來看看喲！ 回覆人：酒店總經理
Celine Danielle
Family Room
Checked in Jul 2023
Family
1 Reviews
3.5/5
Posted on Sep 1, 2023
The location is good, there are supermarkets, restaurants, bakeries. A few minutes walk to the subway station. The room is clean and spacious as we book the family room. The only inconvenience is the wifi as you need to use a mainland mobile number to be able to access the wifi. For travelers who do not have local mobile number i suggest you to stay in a hotel for international guests. The robot sevice is operational find it amazing but due to that it is only one it can't accommodate everyone to be able to use the service. Overall i still had a great stay.
Response from Property: Dear guests: Hello! Thank you for your trust in the hotel! Thank you even more for your generous praise and strong recommendation! It’s so hard to leave love in your heart. The hotel is your most beautiful and warmest home in Xiamen. Remember to come back often when you have time! Respondent: Hotel General Manager
Ryan Oooiiii
Queen Room
Checked in Mar 2023
Business travelers
14 Reviews
4.7/5
Amazing
Posted on Apr 17, 2023
Very comfortable hotel and accept foreigners, near to central area of Xiamen, closer to local communities, got restaurants, fast food chain, and mini supermarket
Response from Property: Dear guests: Hello! I am very glad that you chose to stay in our hotel. I was stunned when I saw your small evaluation! The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel buffet breakfast is rich in variety and delicious! Home is a shelter from the wind, a warm nest, and a corner that warms the body and mind. Love is home, and the hotel always hopes to use its caring and warm heart to become the home away from home in your heart, looking forward to your next home! Respondent: Hotel General Manager
Guest User
Family Room
Checked in Mar 2023
Travel with friends
1 Reviews
4.2/5
Very Good
Posted on Apr 11, 2023
It’s a nice clean place that is well situated next to a metro. Convenient for a short trip in Xiamen. The room was big, and clean. The staff was helpful. I only wish they provided mini refrigerators in the room.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life! Respondent: Hotel General Manager
ISAAC
Business Queen Room
Checked in Dec 2022
Business travelers
17 Reviews
5.0/5
Outstanding
Posted on Feb 1, 2023
Not bad at all
Response from Property: Dear guests: Hello! Thank you for choosing Home Inn Xiamen Railway Station Wenzao Store! What you want when traveling is comfort, kindness, and warmth. How can we not work hard to meet your wishes, because this is also our wish, and we would like to come to Homeinns Xiamen Railway Station Wenzao Everyone in the store is happy! Respondent: Hotel General Manager
DeBrie
Business Queen Room
Checked in Jul 2022
Couples
20 Reviews
4.0/5
Very Good
Posted on Aug 12, 2022
Good location, lots of supermarkets and restaurants nearby. You can also take a good walk to the botanical garden if you’re up for a hike which we did. Overall the stay was good. I would suggest a mini bar though during the summer days especially Xiamen gets really hot. So that you can keep your drinks cool and store your food at the same time.
Response from Property: 感謝您對小如的肯定，小如會再接再厲繼續努力哦~不積跬步，無以至千里，不積小流，無以成江河。小如一直在努力的路上奔跑，感謝您的選擇，祝您旅途愉快~~~----回覆人：最愛你的小如
Tian Natasha
Checked in Dec 2022
Solo travelers
31 Reviews
4.5/5
Great
Posted on Jan 17, 2023
I enjoyed my stay there. The front desk clerks were very pleasant and patient. The hotel is about 5 minutes away from Xiamen Railway Station and close to Wenzao metro exit. The rooms are also quite nice.
Response from Property: 尊敬的賓客您好， 感謝您對我們的認可， 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力， 打造五星級水準， 期待下一次的出行， 我們能為您創造更加完美服務。回覆人：酒店總經理
Damien Pierre Rene
Checked in Dec 2022
Couples
32 Reviews
4.2/5
Very Good
Posted on Apr 2, 2023
Standard hotel, well located, close to the train station, convenient if you have an early train
Response from Property: 尊敬的賓客： 很高興您在酒店和您的朋友們度過了一個美好的假期， 您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動，請您繼續關注我們，歡迎您再次光臨！回覆人：酒店總經理
Monika
Checked in Feb 2023
Business travelers
4 Reviews
3.0/5
Posted on Mar 27, 2023
No Window. Small but in the center. Breakfast ok. Generaly ok.
Response from Property: Dear guests: Hello! Thank you for choosing Home Inn Xiamen Railway Station Wenzao. We are very glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. At the same time, thank you for your valuable suggestions to the hotel. We will continue to work hard for Provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again! Respondent: Hotel General Manager