Zhudajiushiyigegongchachuxing
January 26, 2023
For the first time in my life, I sent a negative review from Ctrip to Xiamen Tianyuan Junlong Hotel.
1. That's how the big bed came about, so I learned a lot! The front desk also vowed to tell me that they have always been like this, and they didn't think there was anything wrong. I'm afraid that the waists of the guests who lived in before were made of snake skin, can't they be soft? I was stunned when I opened the quilt at night, cow! Remember, the big bed in their house is made like this, always, so don't go there.
2. I was amazed by the amazing operation of the waiter. I stayed here for two days. On the first day, I was told that there was no big bed. I lived in a standard room. When I got up the next morning, I asked them to save a big bed for me. The front desk told me that it happened to be there, and asked me to add a few dozen yuan, but it turned out to be such a "combined bed", which made me think that you were a bit unscrupulous for my tens of dollars, and deliberately took the suitcase to the upstairs It is very incomprehensible to increase the price of such a house.
3. "Our waiters are off work." I called the front desk before 10 o'clock in the evening to ask for a heater. The front desk told me that the staff was off work. May I ask if you are in the hotel service industry, so if you come to your house at night, you can just go to the front desk and take the room card and go upstairs to sleep? The person who collects the money goes to work, and the person who serves is off work? Let me wait until you go to work the next day before delivering it to me. How will you sleep this night?
4. Don't underestimate a hotel, your behavior has seriously damaged Xiamen's business and tourism environment, and the experience of three days and two nights is extremely poor.
Original TextTranslation provided by Google