Anonymous User
February 18, 2024
Reason 1 for negative review:
When I checked in, the man at the front desk asked me to cancel my Ctrip booking and offered me a more favorable room rate. I refused. I don't know what kind of trick he was playing. The first impression I gave to the guests was very bad!
Reason 2 for the negative review: When I placed the order, I made a note of being quiet, on a high floor, away from the elevator. When I saw that the order was successfully placed, it also showed that the hotel had agreed to your application. When I checked in, I was given a floor on the lowest floor of five floors, which was also close to the elevator. , and there is no explanation! This contempt for customer needs is really excessive. If there are negative points, I will definitely give you negative points!
Three reasons for bad reviews: The hotel facilities are aging, the sofa legs are almost broken, the chair legs are rickety, the folding hair dryer is broken and cannot be straightened, and you have to hold it with your hands to use it, and the shower gel and shampoo are all five The ml is of extremely low quality, I dare not use it at all, it is worse than a budget hotel! ! !
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