Guest User
October 22, 2023
This time I had an extremely bad experience staying in a hotel. They charged 50 cents for each paper cup. I used my points to purchase a late check-out until 2 p.m. However, when I went up to get something after 1 p.m., the room card didn't work. I had to ask the front desk to try it again. After checking in, I found that the room had been cleaned and ready for the next guest, and all the previous things had been cleared away. When arguing with the housekeeping and front desk staff, they would only make excuses, let alone sincere apologies. It seems that they have become accustomed to doing this...
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