Best Five Star Hotels in Xining

Great hotel situated nearby the Wanda mall and Tangdao walking street. I was impressed with how stunning the hotel is and pre-arrival experience was really remarkable. It is according to what I expected from Sofitel Hotel; however, my experience this time didn't reach my expectation. First, I was asked to pay CNY99 in order to use the swimming pool even if I already said that I was staying there. Second, the air-conditioner was not cool enough. I asked the staff to help me adjust it, but it seemed not work well. I slept with sweating all night. Lastly, I asked concierge to recommend me where I could find the night walking street and street food, but the answer I got was to search the word ”Tangdao” by myself. This is unacceptable. I wouldn't expect concierge to just provide me this simple answer. I can even do that by myself. What was the point from seeking for the recommendation from concierge? I have seen that one of them even got Les Clefs d'Or so that I expected the whole team to provide me something beyond my expectation. Please consider this issue. Thank you very much.

I live in an executive suite, parlor + steam room Location: Opposite the railway station and the bus passenger transportation center, from the passenger transportation center, adult males can walk at a normal pace within 10 minutes. Nucleic acid testing is convenient: There is a testing point in the Second People's Hospital in the railway station square, which only provides electronic reports, and the test results will be sent to the mobile phone after 24 hours. Or walk to the opposite bus stop and take bus No. 17 for two stops to the Provincial People's Hospital. The paper report can be obtained after 5:30 pm on the same day after finishing before 10:00 am, and after 9:00 pm on the same day after 10:00 am. It is printed by the printer on the first floor of the emergency center at the rear, which is very convenient for those who leave Xining to stay in this hotel. Bed: A normal queen size bed with sand pillows and duck down pillows, box spring. Toilets: 2, one is a manual toilet and the other is an automatic. The light control switch is on the outside. Bathtub: 1 Bathroom: 1 Steaming room: 1, the temperature can reach 60-65 degrees. I read the reviews before and said that it is broken and can’t be used, but it is estimated that it will not be used. It is very convenient to click the P button in the lower row of the picture to solve the problem. It takes about 20-30 minutes to reach the temperature of 60 degrees. Washbasin: 2, one large and the other small in the non-automatic toilet. Desk: 1 Living room: 1, connected to the living room TV: 2 sets, supports 4K60FPS screen projection, but it depends on the screen projection capability of your own device. Some devices may be stuck. My mobile phone screen projection at 2K60FPS is very smooth and clear. The picture in the picture may upload lossy but still work. See it is very clear. If you need to hold a small meeting or discussion, you can do a PPT or video projection screen display, which is very convenient. The curtains are automatic, and the exterior view is a train station. Different rooms may face different directions, and it may be the view from the back. In addition, there are air conditioning buttons at different locations, which can be turned on as appropriate. Food: Seasonal fruits and nuts will be delivered. If you order breakfast and the front desk says that only halal meals are available, you can order additional meals and they will be delivered to the room in person. It is best to order before 8 pm, and there will be almost no meals at 9 pm. Breakfast is served from 7:30 to 9:00. Service: When cleaning the room, I will be considerate enough to fold the clothes. If there is additional need, I will know the service staff such as laundry, adding nuts, etc. Free mineral water provided: 6 bottles, if not enough, you can ask for it. Toiletries: complete, there is skin care lotion near the sink after bathing. Soundproofing: very, very good, and the living room and toilet have sliding doors, which are very quiet after they are pulled. Administrative courtesy: almost none, but the sound insulation is very good, the floor is quiet, and fruits and nuts are given, hoping to enrich this part, which is slightly monotonous. Points and suggestions that need to be improved: The bathroom needs non-slip shoes, and disposable slippers are really easy to slip and flash to the waist. The service attitude of the food delivery staff still needs to be enthusiastic and feels a little indifferent. Praise the staff at the front desk and door-to-door service. I didn't ask for praise or anything. The service is very good. I want to praise it from the bottom of my heart. However, the front desk does not know about the content that everyone is more concerned about, such as nucleic acid production nearby. It is necessary to enrich the reserves in this area and improve the competitiveness of the hotel. After all, it is important to attract customers to stay after it has actually done a good job. Gym: The top floor, I didn't go to see it, you can go if you are interested Wedding banquets can be held, and there are corresponding floors. Room odor: no smell at all, fresh air. It would be better if there were green plants. Summary: It is more suitable for business scenarios and guests who need to relieve fatigue.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

The Sebel Apartments are integrated into the Sofitel of Xining. It was a good place to stay and the rooms were spacious for us as family. The hotel also has a good indoor pool with good water and room temperature. The pool area was clear and well maintained. The breakfast was very good and a great charger for our daily trips around Xining. Only con in our stay was the high temperature in the room overnight. The AC was not on heating but the room was very warm (24 degrees) and the air was very dry. Sleeping was not easy then but it could maybe have been a malfunction.

After all, it is a veteran hotel, the location, hotel facilities and services are nothing to say, the breakfast is also very rich, and there are pizzas that kids love. If you don't want to have breakfast at the hotel, there are many small restaurants in Jia Xiaoxiang next to the hotel. We had lunch and breakfast there. Both restaurants tasted good. Parking is also very convenient, you can park directly at the door of the hotel, and there is also a scheduled shuttle bus to the airport, which is particularly convenient for travel. The hotel is not far from the Xining TV Tower, so you can take some night scenes when you have time at night. There is also a free park next to the hotel, called Qilin Bay Park. The scenery is quite unique, a bit of a water town in the south of the Yangtze River.

The room facilities are complete, the service staff is of high quality, very different from some express hotels, the breakfast is rich, the room facilities are very good, the bedding is comfortable, the overall value for money, it is a very satisfying experience, parking at the door, ten minutes from the pedestrian street, shopping is very convenient, There are also front desk Xiaoyan, Xiaoxiu, Xiaolong, Xiaoke service is very good.

The room was relatively clean. It is very close to the train station, and there is a bus stop downstairs. It is very convenient to get to the train station, and then transfer to 909 to Kumbum Monastery, which is seamless.

The service enthusiasm index is absolutely full. After the master in the parking lot commanded the parking, and then pulled our luggage and ran quickly. After entering the hall, we seamlessly connected and transferred the luggage to the lobby staff. After checking in in seconds, the service staff could send the luggage to the room. There is unlimited mineral water and fruit at the exit. I found a more highlight when I entered the room: ① There is a bar with paid consumption, but the absolute conscience price is ② with a capsule coffee machine and a lot of capsule coffee powder (free), which is too friendly for me who has to work overtime during the trip. ④ dry and wet partitions are very reasonable ⑤ clean and hygienic is in place ⑥ bathrobes really like Breakfast is optional, the restaurant is clean, the filling and table are cleaned up quickly, and the service staff are professional and enthusiastic. When checking out, it is also professional speed to help with luggage. To sum up: frequent vacations with children, for accommodation choices have always been relatively high, Yinlong Hotel's service level is absolutely crushing any other four-star hotel, all aspects of service are completely impeccable, completely worthy of five points. Manually like such an efficient management team, the team division is clear, and the departments are closely cooperating, both division and cooperation. The Great Northwest Ring Road tour will lock Yinlong after passing Qinghai

Explosive aroma experience 1. The room is quiet, and I don’t hear any sounds from surrounding rooms throughout the day; 2. The room is very comfortable and extremely clean; 3. The front desk service is enthusiastic, Zhang Tingting welcomes you, and you feel a warm sense of happiness; 4. This is the most cost-effective hotel I have ever stayed in. Unexpectedly, it was in Xining, the west of the motherland; 5. You will feel at ease when you arrive at the hotel, and the front desk will answer any questions in a timely manner; 6. Suitable for honeymoons, parent-child tours and couples re-encounter tours, a great experience; 7. Pictures 1 and 2 show the indoor conditions, and pictures 3 and 4 show the outdoor scenery taken from the room.

This hotel is really great, there is everything to eat, drink and play around, and the traffic is very convenient. I ordered a windowless room, which has a lot of space and didn't feel boring at all. It is also equipped with a bathtub, so the bath is really comfortable! Affected by the epidemic, afternoon tea is delivered to the room for free, and the service is also very considerate. I feel very satisfied! Also, the projection of the room is really enjoyable. The screen is super big and it feels like a movie theater. I really love it, and my family likes it very much. I have lived in Xining for most of my life and I have never stayed in such a good hotel. It really opened my eyes! Finally, I would like to remind the majority of netizens to come to Xining to experience this hotel, whether it is the facilities or services, it will bring you a very nice feeling!