Siyuexiaomeng
I initially thought this was an old-fashioned guesthouse-style hotel, but I was pleasantly surprised by how excellent everything was, from the facilities to the service. The service felt on par with a star-rated brand hotel, truly exceptional. It's hard to describe, but it felt very international, with staff who were incredibly courteous, polite, and yet very approachable.
The young man who picked me up, Ma Bing, helped me with my luggage and escorted me to my room. I ran into him again at dinner, and he was proactive and enthusiastic, immediately approaching other guests who looked confused to offer assistance. Later, I met Manager You on the way to dinner. The place is quite large, and I was a bit lost, so he kindly offered to lead me to the restaurant. As he walked me there, he even took the time to tell me about the hotel's phases one, two, and three.
Every staff member was impeccably dressed, exuding a strong sense of etiquette and professionalism. Their service was warm and attentive, yet they also knew how to give guests their space – that's the kind of vibe I got. I particularly loved the bathroom fixtures in the Stargazer Room; the toiletries were also fantastic. They provided both reusable towels and disposable ones, two types of tea, and two kinds of coffee sachets. There were metal hangers and a washing machine – clearly designed with guests who might need to wash clothes after getting dirty on the grasslands in mind. The slippers were also great... there were so many thoughtful details like these, all designed to meet the needs of different types of guests.
Even though the weather wasn't great when I woke up, seeing sheep running outside my window still brought me so much joy. I wrote all this because I genuinely love this hotel, and I hope Ma Bing and Manager You both have happy and joyful lives.
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