Novotel Hotel (Zhengzhou Airport)

Very nice staff so helpful at checkout we got a gift to take back home.

The room was overheated, had no window, and the temperature could not be adjusted properly because the unit was not functioning. I could not sleep at all the first night. On the second day, I spent a lot of time going back and forth with the staff trying to fix the heater, and eventually they moved me to another room. What was intended to be a good, relaxing experience ended up feeling like I was fixing the hotel’s heating system instead. While the staff did try to help and eventually relocated me, the overall experience was far from comfortable.

It was a lovely room with spacious amounts of space and beds. Although I only stayed a few hours, it felt as if I had already got very good sleep in my stay there.

Good location and friendly staff. N Breakfast was also good

Awesome service in that we were picked up late at night as part of the free transfer service. Two employees met us at the airport and were very kind. On the way back, we also had a private shuttle. Great service indeed! Room was excellent but breakfast could have been better in terms of options.