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Xishuangbanna Hotels Recommended for You

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Breakfast

Crown Hotel
4.3/5144 Reviews

Crown Hotel

Manting Park/Ethnic Cultural Park Jinghong|0.6km from Xishuangbanna Sports Center

Latest booking 19 hrs ago

Finally the tour is over, and I have time to write a hotel review. Before I came to this hotel, I was looking forward to it. I feel that the photos look good, but in fact the environment is really good. But it made our check-in experience a little unpleasant in the early stage. First of all, I called one day in advance to ask if there was a pick-up service. It was a male staff who answered the call. He replied ”Yes, I can contact you later” and then hung up the phone in a hurry. When we arrived in Xishuangbanna the next day, a female staff member told us that their hotel did not have a pick-up service when we made phone calls. , it was the first time to ask). I just said that I asked if there was one yesterday, and a male staff member answered the call. But they insisted that they didn't make a phone call, there was no record, and there were no male staff in the hotel. (Then did I call the ghost yesterday?) I was a little puzzled. I looked at the call records yesterday, and it was indeed their hotel. I called the number yesterday again, and it was a male staff member. No male staff) This staff also insisted that there was no pick-up service. Although we have never insisted on the need for pick-up service from the beginning to the end, we just asked in advance, and we don't understand this situation. Later, their hotel manager called and explained. The tone was still very good. He explained that a male staff member answered the phone yesterday and told us that there was a pick-up service. Then I said that their hotel used to have a pick-up service, but now there is a charge for pick-up (please, what did the staff shirk in front? If we didn’t call, can you just tell us that there is a charge, and we can pay for it? Hundreds of hotels can afford it, can’t we afford taxi fares of tens of dollars?) Finally, I said, oops, you booked this hotel at a relatively favorable price on Ctrip, so this service is not included, uh uh uh uh uh, it is the customer who forced you to set a discounted price, isn’t it because you want to set the price as much as you want, so that It’s fine for customers to choose not to. If they feel that they will be cheaper and lose money, should they seek compensation from other places? I don't understand
Home2 Suites by Hilton Xishuangbanna Jinghong
4.6/5563 Reviews

Home2 Suites by Hilton Xishuangbanna Jinghong

Xishuangbanna Passenger Station Jinghong|0.61km from Xishuangbanna Sports Center

Latest booking 21 hrs ago

It is the most satisfactory hotel in my entire trip to Yunnan! Even before we arrived, they were already concerned about whether we needed to be picked up. When they learned that we were coming from Gaozhuang and there were elderly people traveling with us, they also specially arranged a car to pick us up. The hotel's The environment and service are excellent. The breakfast is very rich and delicious! The hotel staff are very considerate and attentive. For the convenience of taking care of the elderly, the front desk upgraded the room with an extra bed. The room facilities are very complete. , it happens to have a microwave and refrigerator, which is very practical. As soon as I checked in to the room, the aunt in the guest room immediately brought fruits, extra toiletries, slippers, etc. The environment is quiet and the room is very clean and elegant, especially suitable for enjoying a slow life! It is 200 meters away. There is a Dai Township Water City where you can take your family for an evening walk, which is very romantic. A big thumbs up to the front desk of the hotel. They were very knowledgeable and informed, which saved our family a lot of money! They also gave us ancient brown sugar as a gift before leaving. I loved it so much! Next time I have the opportunity to come back to Xishuangbanna, I will definitely stay a few more days!

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