After coming to Xuzhou for four days, I was struggling with which hotel to stay for a long time. I finally chose Primus Greenland Hotel and Gloria Plaza Hotel Xiaonanhu. I originally expected a higher value for Gloria Plaza Hotel Xiaonanhu, but the actual stay experience was very poor.
1. First of all, it is very difficult for the hotel to park in the scenic area, especially on holidays. The hotel does not reserve a parking space. On the day of check-in, the parking lot is directed by the park security to stop the car.
2. Breakfast from 6:30 to 10:00, there will be no hot dishes when 9:30, most of the dishes are left on the bottom of the plate, obviously no more dishes from nine o'clock, drinks and milk are gone, I look for it The waiter gave some tips, the coffee machine broke down, and some guests who were later than us were also answered with these dishes. Shouldn't the guests be guaranteed to eat during the dining time of the hotel? It gives people the feeling that the countdown to March 21 will start before ten o'clock to receive meals. To be honest, the Express Hotel will not be like this.
3. Regarding the hardware facilities, I ordered an executive double room, which should not be the cheapest room type in the hotel. The bathroom is so small that the door just shuts against the toilet. The quilt I found a spare at night was all stained, and it was too late to make do with it.
The above is just our real experience, and then it will be more speechless. We wanted to ask whether the hotel should be a five-star hotel. This kind of service and facilities shouldn't be. We were told that they are not five-star, and even no comment. Star, as for why it is a five-star luxury hotel on Ctrip, it is because they have a good environment in the scenic area and good hardware. Since you are a five-diamond luxury hotel on Ctrip, since you set the price of a five-star hotel, you have to Provide corresponding services and have corresponding supporting facilities. Being in the scenic area is only your advantage, not yours. The above real experience is for future guests as a reference
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