On April 28th, the hotel and Ctrip respectively called me and said that the bed in the family room I booked was smaller than the one I booked due to the tightness of the room, and asked if I was travelling with children. I said there were children. The bed is about 1.5 meters. The child can stay there, but the hotel will pay me 50 yuan per night to apologize, and the front desk will pay me cash when I leave the store at 100 yuan for the second night! I think I’ll have to find a hotel again if the room is tense during the holidays. Anyway, the child’s accommodation is enough. I agree!
But the waitress at the front desk who received me to check out at 1:30 this afternoon, when I asked her if there is another thing that needs to pay for my bed because of the bed? She asked me in front of other guests, don’t you see how big the bed in your room is? Didn't you take a look? There is no need to make up your expenses anymore!
I was taken by surprise by her! At first, I took the initiative to ask me that the size of the bed was yours, but no one told me about the updated information! Second, do I need to bring a ruler into the room to measure the bed? Third, it made me like a joke in front of other guests, as if I was looking for something to ask for money!
When I was not happy to ask why no one told me, a girl like a manager came out to explain, explaining a few words that she suddenly left... I saw that she was gone, and I was still in a hurry, so I took my child out to take a taxi! When I was about to get on the bus, the girl like the manager chased it out with 4 fruits, she had to hold it for the child! I said I don't want to embarrass you, and the fruit doesn't need to go back quickly! She kept chasing to give it to me, and said that if I didn't take it, she had to give it to me even if I chased it to the station! I felt relieved and felt it was not easy, so why embarrass her!
The hotel is in a good location, and the girl who looks like the manager is very sincere! The girls at the hotel front desk dare not compliment, the hotel front desk is the facade, and it doesn't mean you are awesome!
I am very dissatisfied that Ctrip and the hotel did not inform me of the updated information!
On the way, my daughter asked me, mother, why is the aunt at the front desk a bit fierce and unfriendly, but the aunt who came out is so nice?
I told her that there are a hundred people, when we meet rubbish people, we don't need to say too much, just smile! Fighting and quarreling with her will affect your mood, it's not worth it!
Take a look at the good people around you and the scenery on the road!
Original TextTranslation provided by Google