Qingdaoxiaoyuanyuan
October 5, 2023
After using Ctrip for so many years, I really didn’t expect the first negative review to be applied to this hotel. I have stayed in so many hotels across the country during my family trip, and this was the first time that I was so angry that I immediately wrote a negative review!
1. We are staying with our baby. Considering the baby's feeding problem, we specially chose a hotel that can deliver meals to the room. When checking in, we also specifically asked the front desk staff if we could order food to be delivered to the room, and they told us that it was completely possible. After checking in, I took my children to the restaurant on the second floor to order food. I was told that we would not be able to order food in the next few days. The reason was that there were many wedding banquets and the chef did not have time to cook for us! ! ! ! Let's order takeout! ! ! If it can't be done, why use this as a gimmick to promote it? ? ? When we left the hotel, we happened to meet a young couple checking in with their baby, and the front desk introduced that meals could be delivered to the room! So funny~~This is the service of a so-called five-star hotel? Nonsense!
2. Take the baby back to the hotel for a nap in the afternoon. At about three o'clock, the cleaning lady knocked on the door and rang the doorbell. We got up quickly and went to the door to tell the aunt that there was no need to clean. Who knows in a few seconds, the aunt opened the door and pushed in. Because of the hotel room type, you can see the bed when you open the door. My partner had just finished taking a shower and before he had time to get dressed, his aunt pushed the door open and saw him. No privacy at all! ! ! ! ! ! If it weren't for the fact that the child was asleep and I didn't want to make any noise, I would really want to explode the quintessence of Chinese culture! ! ! ! ! It only takes a few seconds for the aunt to go from knocking on the door to taking the key card to open the door. Don’t you have any quality? I wonder if there is anyone in the room first? ? ? ? Just ask who dares to stay in this kind of hotel with peace of mind? ? ? ?
3. There were insects crawling around in the breakfast dining area. I stayed in a big hotel because I wanted to be hygienic, but I didn't expect that there were bugs roaming around in the dining area, which shows the health and safety issues. Why didn't I take pictures of the bugs? Because the first time I saw a bug was to pick up the baby and keep the baby away from the bugs wandering on the ground.
4. The sound insulation is very poor. The person next door spoke clearly.
The negative review is given, no matter how the hotel responds, I just want to say that it is fair and reasonable, and I only told my true experience!
Original TextTranslation provided by Google