Yangshuo Sugar House

The environment at The Sugar House is absolutely stunning, no doubt about it. The hotel activities are also excellent; I tried both the complimentary morning yoga and Tai Chi classes every day, and the instructors were fantastic. The included travel photography session was also great, with a very natural style. I also have to praise the hotel restaurants – both the food and the ambiance are superb. Whether it was Chinese cuisine, Western dishes, or casual meals, everything was well-prepared. We also tried the hotel's paid activity, the Via Ferrata, which was a lot of fun! My only minor complaint is that it was too short and didn't last long enough. The only real downside was actually the room. Given that it's nearly 10 years old, it felt a bit dated, and the decor style was a bit outmoded. BUT! Overall, I'm very satisfied and would definitely choose this hotel again!!

Traveling with a baby during the Dragon Boat Festival was great, aside from the constant rain. The hotel upgraded our room for free, and their homemade craft beer was delicious. We had requested a crib in advance, and when we entered the room, we saw the pillow and blanket neatly folded inside – our baby loved it! The hotel's pool is a major highlight; the water temperature was just right, it was very clean, and there was no harsh chlorine smell, showing they really take care of it. Our baby had so much fun swimming for the first time! The restaurant's ambiance and food were good, though the prices were a bit high. They even offer room service for meals. When we left, they gave our baby a small toy. We'll definitely bring our little one back again if we get the chance!

The environment is great and the design is very stylish. It's very clean and well-organized, perfect for a family vacation with kids. There are so many Instagrammable spots within the hotel, every step is a picturesque view. The outdoor pool, nestled amidst the mountains and water, is simply captivating.

We booked two rooms this time, traveling with our two daughters. You can find a more detailed review in my other post. Compared to the twin room, the king room had a larger bathroom with a bathtub, which the twin room didn't have. However, the twin room had a bigger bedroom. Everything else was pretty similar. Overall, it was very good.

After a careful selection process, I ended up with a truly disappointing hotel! I arrived full of expectations, but upon checking in at the lobby, the whole place felt more like a guesthouse. The service team also lacked professionalism and didn't live up to the hotel's price tag. After check-in, a staff member took my luggage to the room. The room lighting was dim and uncomfortable. The guest room was right by the road, and the soundproofing was terrible; I could clearly hear all the traffic. The bathroom size was decent, but the toilet wasn't smart, was difficult to flush, and splashed water! The TV was small, but you could cast to it. And believe it or not, the complimentary welcome fruit was rotten! There were no trash cans in the room, so I had to take all my trash to the bathroom. Dinner was the most disheartening part! It was incredibly bad! Every single dish was unappetizing, with the only acceptable one being the stir-fried bok choy. The moment the first dish arrived, I knew it was going to be a disaster. The serving order was completely messed up; cold dishes weren't served first. Instead, they brought out a hot stir-fried beef dish, and I immediately knew it was over. When ordering takeout, I was told it could only be delivered to the guardhouse, but I could contact guest services to have it brought to my room. For a resort-style hotel, breakfast only runs until 10:00 AM, whereas most resorts serve breakfast until at least 11 AM or later. However, after that first dinner, we didn't even bother with breakfast, and we avoided every meal afterward, afraid of hitting another culinary low.