Feixiangdefenglingcaocao18
1. The hotel's gold diamond upgrade room is a room where the hotel installed a projector on the original room type, two nails were hammered into the cabinet, and a screen was nailed to the room. We booked two rooms, and the projector was stuck and couldn't be turned off. I contacted the front desk and called a guest from the housekeeping department to see the equipment? The staff of the housekeeping department kept saying that we just installed it yesterday, and I didn't know how to do it. I said, then you can call someone who knows. This employee called an old employee of the housekeeping department and fiddled with it for a long time. I called the front desk and asked why the projector problem was called to the housekeeping department. The front desk said that they would help me find a master from the engineering department. At this time, they had been tossing for more than ten minutes! Later, we climbed on the bed and turned off the projector button ourselves. I asked to change rooms. After the front desk staff came, they showed me the room and said that it was full tonight and they would change rooms tomorrow. We said we wanted to find the lobby manager because it was not a matter of the room. The front desk said yes, but we didn't see any management contact us until we checked out.
2. The hotel catering is also extremely bad. Let’s talk about the Chinese restaurant first. They ordered a set meal and told me that the set meal on Dianping is different from their hotel. We said it doesn’t matter. Let’s see if there is anything that can be replaced. In addition, we added a braised pork, as shown in the picture, with a menu underneath. We asked why the menu was used as a pad. The kitchen replied that it was edible paper. I want to ask who gave this answer. Please eat the paper for me first! We asked for a change, and they replied that the last one was gone. We said we would refund it. After a long time, someone suddenly brought one. We said it was gone? Later I learned that the finance department was off work and it was inconvenient to refund. I didn’t know where they got one. Why did they shirk the responsibility of not having it when they changed it when it was clearly available?
What’s even more ridiculous is the rice. They said it was steamed fresh. After waiting for 20 to 30 minutes, the rice was cold when it was served! Do you steam it in the refrigerator?
3. Let’s talk about the staff on duty at the No. 5 noodle wonton stall for breakfast. The brands of steamed buns and steamed buns next to it were confusing. I asked: Which one is the meat bun? Ignore me! I asked if you are deaf? She told me to look at the sign, and I asked, are you sure the sign on your sign is meat buns? She took a look and said, "Oh, who didn't put up the sign for corn buns!" It's ridiculous! As a service staff, you are old, don't you have the most basic service? Are you deaf or don't have a mouth? In short, the quality of the staff in this hotel is extremely poor, and they can't even do the most basic job duties! The room facilities are also very average, the environment is also poor, the bedside of the room is dusty, and the parking lot is extremely dusty!
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