Building 2, Tianma Central Square, No.161 Changjiang Road, Fushan District, Yantai, Shandong, ChinaView Hotel Details
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Tianma International Hotel Guest Reviews
4.7/5
Outstanding
705 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(705)
Positive reviews(693)
Reviews with photos/video(114)
Delicious breakfast(67)
Classy environment(60)
Convenient location(59)
Friendly front desk staff(37)
Close to beach(29)
Nice sea view(24)
Convenient parking(19)
Stayed multiple times(8)
Negative reviews(12)
Cuideluo
Business Double Room
Checked in Oct 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 17, 2023
The room is very clean. And the staff helped me kindly and actively. There are also various breakfast menus. It's close to Gonghing, so it's suitable as a business hotel.
Response from Property: Dear guest, thank you for staying at Yantai Tianma International Hotel. You really have a pair of eyes that are good at discovering beauty. It's nice to see your praise for the hotel's hygiene and service quality. The surrounding environment of the hotel is beautiful, with fresh air and convenient transportation and shopping, making it your first choice for vacation, tourism, and business trips. Providing meticulous, warm, considerate, and thoughtful service to every guest is our unwavering belief. We look forward to your next stay!
Guest User
Funuo Yang Sea-View Deep Sleep Twin Room
Checked in Jun 2023
Couples
9 Reviews
4.7/5
Amazing
Posted on Jul 30, 2023
The hotel is good, and the staffs are helpful, the room service worker is very good, and the initiative is offered to guest need. Overall it was a great experience. Thank you.
Response from Property: Dear guest, hello. Thank you for staying at Yantai Tianma International Hotel and sharing your thoughts. We also sincerely appreciate your love and recognition for us. You have remembered the wonderful time here and moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise and are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Guest User
Business Double Room
Checked in Jun 2023
Couples
2 Reviews
4.2/5
Very Good
Posted on Jun 18, 2023
Not bad not bad, environment was clean and quiet, service was good. Location was not bad too
Response from Property: Dear guest, thank you very much for choosing Tianma International Hotel. We are also very happy to leave a good impression on your visit to Yantai. Tianma International Hotel is located in the center of the development zone, with convenient transportation and beautiful scenery, integrating shopping and tourism. At Tianma International Hotel, you can truly experience "facing the sea, spring flowers bloom". Sincerely looking forward to your next visit.
Guest User
Sea-view Twin Room
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
Hygiene: Not bad, it looks very clean overall
Service: Very good, very good
Environment: Very clean, not far from the beach
Facilities: Convenient parking, free, very good!
Breakfast: Very rich, good
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Guest User
Business Room (2 beds)
Checked in Aug 2024
Couples
62 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
The room is spacious, clean, and has free fruit. The service attitude of the service staff is also good, and the breakfast buffet is very rich. It is not far from the Golden Beach and is a hotel worth staying in.
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Anonymous User
Business Double Room
Checked in Aug 2024
Business travelers
6 Reviews
1.7/5
Posted on Aug 24, 2024
The last stay was not a good experience. The bedding and towels and bathrobes made my skin itch. The towels were washed very old. The colors of the two bath towels were very different. One was very old and the edges were broken. The color was gray. It was obvious that it couldn't be washed out after many times. There was a smell of 84 disinfectant. The room smelled musty and was very humid. The shoe bench was moldy, the wall was moldy, and the bar cabinet was also moldy. The night light at the bedside had an electric current sound. The socket of the bedside table was not in good contact. The mobile phone was not charged overnight. The sound insulation was very poor. I don't know if it was next door or the opposite door. From more than ten o'clock, the door was opened from time to time. The door was beeping and squeaking. It lasted until more than eleven o'clock. The sound of opening the door seemed to be opening my door. I was afraid to stay alone and I didn't dare to sleep even if I was very sleepy. I have stayed here many times, and the experience is worse each time.
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Anonymous User
Sea-view Twin Room
Checked in Aug 2024
Family
3 Reviews
4.1/5
Very Good
Posted on Aug 28, 2024
Service: The staff are very friendly and enthusiastic. When they heard that we brought our children, they helped us change to a king-size bed room.
Environment: The room is spacious, the underground parking lot is very convenient, the room is soundproof, and there is basically no noise.
Facilities: The bedding is super comfortable, especially the 0-pressure room. It is stable to lie down and sink in, and the lumbar support fits.
Breakfast: You must eat it. The 45-yuan buffet is super rich. It is the first time I have eaten such a cost-effective breakfast. I stayed for three days and insisted on eating it every day. It is worth staying for their breakfast.
Hygiene: The only bad thing is that the hygiene is a bit poor. There is a lot of garbage in the hall when checking in. I pushed the bed to find the things that fell off and found a lot of garbage under the bed. It was really disgusting. The next day, the front desk lady helped to upgrade the room, and it seemed to be a little cleaner.
In short, the hotel is very cost-effective and fully meets the needs of daily travel. I recommend the 0-pressure room, which will sleep very comfortably.
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Anonymous User
Business Double Room
Checked in Aug 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
Environment: Very good, very safe
Facilities: The TV can also be projected, and the wifi signal in the room is also very good
Hygiene: The auntie cleans very cleanly and tidy, and also provides disposable items
You can see the sea in the room, the view is very good
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Business Double Room
Checked in Aug 2024
Family
15 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
The room was very clean, but the quilt was a little damp. The breakfast was very good, parking was convenient, the hotel was 1 km away from the beach, and very close to Wanda Plaza, so it was very convenient to go anywhere.
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Response from Property: Dear guests, thank you very much for remembering Yantai Tianma International Hotel. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become our motivation to continue working hard and making progress. The hotel has a spacious underground parking lot that can park large, medium and small cars, and has convenient transportation. I look forward to serving you next time!
Guest User
Sea-view Double Room
Checked in Aug 2024
Family
7 Reviews
2.2/5
Posted on Aug 16, 2024
Overall, it's average. At best, it's the level of a budget hotel. There are hairy spots on the walls of the room. The bath towels are not very clean. It feels like they haven't been changed for many years. The room smells. The breakfast is average. They were very straightforward when collecting the money. The bread was hairy. The problem-solving was also average. I didn't see much sincerity. I don't want to argue too much with them. But the way they solved the problem was poor! It's a very fair evaluation. You can refer to it!
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Fushanxiaowang
Business Double Room
Checked in Jul 2024
Couples
15 Reviews
4.2/5
Very Good
Posted on Jul 18, 2024
The room is newer, the toiletries are of good quality, the surrounding environment is also good, there are many Korean restaurants, and it takes about 20 minutes to walk to the beach. The breakfast is especially worth mentioning, with many varieties and delicious. Unfortunately, there is no smart toilet.
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Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again in the International Hotel. I wish you a happy mood and a happy family!
Anonymous User
Business Double Room
Checked in Jun 2024
Business travelers
18 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
Tianma's service is still very good. I work in Tianma, so customers who come here still choose Tianma Hotel. I didn't have breakfast, but Tianma's products are generally good! Friends who come here to travel from other places, believe me, it's no problem, just come here to stay.
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Sea-view Double Room
Checked in Jun 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2024
The room is clean and well-planned. You can also watch the sea while lying on the bed. It is a good choice for leisure and vacation. It is convenient for eating in the commercial street next to it. I will choose it again next time.
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Response from Property: Dear guests, thank you for staying at Yantai Tianma International Hotel and sharing your experience. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Hanshebuhan
Sea-view Double Room
Checked in May 2024
Business travelers
45 Reviews
5.0/5
Outstanding
Posted on Jun 4, 2024
The room is very clean and large. You can see the sea in the distance from the window. The breakfast is rich with many choices. The bathroom and shower are also very spacious. The most important thing is that the price-performance ratio is very high
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Response from Property: Dear guests, thank you for staying at Yantai Tianma International Hotel and sharing. The development of the hotel needs your support. It is our goal to provide you with satisfactory services. I am glad that the comfortable accommodation environment of the hotel has left you with a good impression. We will continue to work hard to provide you with a more warm and comfortable living environment for your next stay!
Wenrouxiaodiudiu
Sea-view Twin Room
Checked in May 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on May 7, 2024
Ten thousand 5-star reviews for the hotel from the front desk to the cleaning staff are not enough!!! We went to Yantai to watch the Mars concert on May Day. We booked a sea view twin room, but because there were three of us, the hotel upgraded us to a family room for free. It was not enough. We hung our clothes everywhere in the hotel to dry them. The cleaning lady even brought a clothes drying rack to help us dry them one by one. And when the room prices generally rose during the May Day holiday, we temporarily adjusted our itinerary and booked a room during the expensive period. However, the hotel did not charge extra room fees, but gave us the relatively cheap room rate at the beginning. I really want to praise this hotel! ! The service attitude is first-class, the hygiene is very good, and it feels like home.
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Response from Property: Dear guest, welcome to Yantai Tianma International Hotel and share your comments. I am very happy to see your comments. It is the luck of international hotels to have attentive service staff, and it is our blessing to have attentive customers like you. Tianma International Hotel will live up to expectations, continue to innovate, and strive to do better. We also hope to have your company on the road of growth and look forward to your next stay.