Holiday Inn Express YIBIN by IHG

I was in Yibin for a marathon this time and booked a group deal in advance, which was quite a good price. It's a chain hotel, so it's good value for money. The facilities are very new. The location isn't in the city center, so there are very few dining options nearby, and taxis are also a bit scarce.

Terrible service. The air conditioning didn't heat up in winter, and there were still things left in the room from the previous person. I've never seen anything so bad.

I have stayed here many times, and the service is great every time. In particular, the housekeeper Siri is very considerate and provides a detailed guide to Yibin's food and attractions, as well as eye masks and fruits to relieve eye fatigue. I am very satisfied and look forward to staying here again next time. Thank you Holiday Inn, thank you Siri.

Overall very good, convenient for travel, not far from various attractions, clean and tidy rooms, good front desk service, moderate breakfast dishes, worth staying, five-star praise

First time staying at the Smart Hotel. The hotel environment is very good and there are a lot of greenery. It is very suitable for family travel. When entering the hotel, the concierge staff actively opened the door, helped with the luggage and patiently explained the garage route to us. The check-in was handled by a staff member named Jasmine, who was beautiful, smiled sweetly, and was very enthusiastic. She helped to upgrade the room type so that we had a better stay experience. The sanitation of the hotel room needs to be improved. In particular, there were a few hairs on the carpet that were not cleaned by the previous batch of guests. The room facilities are just right and complete, but I think the paper in the bathroom is too thin. The paper towels in the living room can be changed to a slightly higher quality. The mineral water used is also ordinary. The breakfast is rich and tastes good. There are many varieties and they are all fresh.

The front desk provides a list of local attractions and restaurants. There is underground and above-ground parking, shared with the Hualuxe Hotel, which is a short distance away. The above-ground parking has charging stations, both fast and slow, which is convenient for electric vehicles. The rooms are relatively new and have dedicated charging cards. Food delivery is handled by robots, which is very user-friendly. After check-out, contacting the hotel to request an invoice is also very convenient. The butler, Rain, provided excellent service. 👍

The hotel is located next to Hualuxe Hotel. The rooms are nice and cost-effective. It is suitable for families with children. There are many places to eat by the river. The hotel service is also very considerate. The customer service manager Maggie has been very enthusiastic in recommending attractions and food. I will choose to stay next time?

The experience was very good. I stayed in a twin room with my wife and children. There were many types of breakfast, convenient transportation, and a comfortable environment. The housekeeper Maggie was very dedicated and responsible. I will continue to book next time I come to Yibin.