Kilin Hotel JiaoXi

Kilin Hotel JiaoXi Reviews

Kilin Hotel JiaoXi

No.116 Section 5 of Jiaoxi Road, Jiaoxi Township, Yilan, Taiwan, 26243, ChinaView Hotel Details
Kilin Hotel JiaoXi
Kilin Hotel JiaoXiKilin Hotel JiaoXiKilin Hotel JiaoXi
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Kilin Hotel JiaoXi Guest Reviews

4.5/5
Great
123 Reviews
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(123)
Positive reviews(123)
Reviews with photos/video(31)
Awesome stay(47)
Delicious breakfast(25)
Relaxing hot springs(17)
Convenient parking(7)
Convenient for shopping(7)
Loved the view(6)
Friendly front desk staff(6)
Located downtown(5)
Jeffery C
Superior Double Room
Checked in Jan 2025
Couples
1 Reviews
3.7/5
Posted on Feb 6, 2025
Overall good. Cleanness was decent for the price Bad service due to delayed check in. We arrived around 3:30 was told to wait at a resting lounge till 4:00 to check in. However once we lined up at the counter at 4:00 was told the room wasn’t ready.
Suzean
Standard Double Room Without Window
Checked in Jun 2024
Family
6 Reviews
3.7/5
Posted on Jul 30, 2024
Everything was perfect only check 3 times just successful. First time: 2.40pm room haven’t done yet Cou 3pm check in, so we went to tea break ( hotel preparation) Second time: 3.00pm : still no yet, we go outside walk around Third time: 3.30pm ONLY DONE 4 rooms 4.30pm just get LAST room. So disappointed about this. No any further action about late preparation
Holly HSIAO
Standard Double Room Without Window
Checked in Jan 2024
Family
7 Reviews
4.7/5
Amazing
Posted on Feb 12, 2024
the rooftop hotspring was very clean and spacious, will consider revisit
Benjo8
Deluxe Family Room
Checked in Apr 2024
Family
15 Reviews
4.2/5
Very Good
Posted on May 7, 2024
The room we booked was a loft style room. The room itself is very compact , so there wasn’t any area to actually sit and relax sadly. The bathroom was very tight and the onsen itself wasn’t very big but sufficient. However, there is an open hot spring on the roof top. The swimming pool was good as well as was the good size jacuzzis which my toddler loved. Breakfast had good selection. Dinner was very quiet and heard we were their first customers on their soft opening. The food was good overall. The location is good as it’s smack bang in the middle of town with lots of tourist wondering around. I think this hotel just lacks that extra thoughtful touch for their clients , eg. Robes, little welcome notes which some of the other 4 star hot spring hotels nearby do pay attention to. The walk wall to the room had a musky odour but the staff were curious and helpful, especially when next room were making noises up until late ! I would suggest a change of uniform for the stay because they all seem to wear a white work shirt and black trousers which is so eighties! Also, there is a middle age gentlemen I saw walking around all day and night, usually eating at the restaurant and sitting at the front lounge with his laptop working. I’m wondering if he’s the Manager/ GM, because if he is , I would suggest he smile a little because he did seem very grumpy and miserable . I could be wrong .
Joezou85
Superior Twin Room
Checked in Oct 2023
Family
29 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2023
Great for family stay. Nice hot spring bathtub. We enjoyed the stay very much.
Guest User
Superior Twin Room
Checked in May 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jun 27, 2024
Nice and good location Happy trip
AnthonyChan
Superior Twin Room
Checked in Nov 2023
Other
4 Reviews
4.2/5
Very Good
Posted on Dec 28, 2023
better than expecting!
Goh
Superior Twin Room
Checked in Jan 2024
Family
5 Reviews
4.5/5
Great
Posted on Feb 9, 2024
Noting much to say
Guest User
Superior Twin Room
Checked in Jun 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jul 26, 2024
Good!
快活人生
Standard Double Room
Checked in Nov 2024
Couples
11 Reviews
4.7/5
Amazing
Posted on Dec 28, 2024
It is located in the city center, with shopping centers nearby. It is next to Yixinxuan and opposite Tangweigou Hot Spring Park. There are also many restaurants nearby, making it a tourist center. However, it is about 7 minutes away from Jiaoxi Railway Station. It is not convenient to push luggage because the road is not very smooth. It is 13 minutes away from Jiaoxi Transfer Station, which is quite far. Breakfast was good.
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Jo fanqianhao
Standard Double Room
Checked in Sep 2024
Business travelers
62 Reviews
3.1/5
Posted on Oct 9, 2024
The greater the expectations, the greater the disappointment. It’s been a while since I’ve written such a long comment. No malicious comments, just sincerely disappointed. Facilities: At this price, the room facilities are a bit disappointing. 1. There are not many TVs to watch. 2. The bathroom decoration is not very good; the bathtub is small...the toilet water pressure is not enough... 3. The elevator…it took a long time… 4. The slippers in the room are too cheap... You can refer to Just Sleep or Jingquan next door. Serve: 1. The front desk service is just like that. There is no enthusiastic introduction to hotel services and facilities. Although breakfast is included with the room rate, at least tell the customer the time and place of the meal. (It makes me feel like I have lived there) 2. When I have breakfast alone, I don’t bring guests to the side to eat. It feels very uncomfortable and makes me want to be autistic. 3. WIFI should be mentioned when handing over the room card to the customer, instead of asking the customer to call the front desk to ask, and then the front desk will inform the room that there is an A4 paper with writing on it.
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Guest User
Superior Double Room
Checked in Aug 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel's equipment is very new and the front desk is very polite. The room and toilet are also very clean, and the coffee comes in ear-hanging bags instead of the usual three-in-one. It only takes five minutes to walk to Jiaoxi Station and night market.
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YoloDT
Superior Double Room
Checked in Jul 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
The location is great, and the breakfast is hearty enough, especially the freshly made beef soup is delicious, fresh and sweet. The bed is very good and I can sleep until dawn. It will be my first choice next time I go to Jiaoxi. Haha.
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chueh ming
Standard Double Room Without Window
Checked in Jun 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
The hotel is located on Jiaoxi Road in the city center. There are B1~B4 parking lots in the basement for convenient parking and shopping. It is worthy of being a 4-star hotel. The breakfast dishes are delicious and diverse. The swimming pool and spa pool on the third floor are quite large.
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6/10
Guest User
Standard Double Room With View
Checked in Jun 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
The service is very good. It is a great experience to bring a six-month-old baby. The hot springs and the scenery are full of memories. The public swimming pool is average. The location of the hotel is great. It is very close to the old street and very convenient.
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