Guest User
August 26, 2021
This is the first time I encountered this kind of hotel, I need to give a good comment:
1. The facilities are too old, as shown in the picture, various walls fall off, the bedside table feels like it has been used for 20 years, and the dirt is not cleaned well.
2. No air conditioning without prior notice
3. No free parking spaces
4. The service is too bad, too bad, too bad, not the usual bad, the hotel staff on the 24th, I don’t know what to call, I first asked if the air conditioner could be turned on lower, but I was told that the air conditioner was not turned on because of the epidemic...what? It’s the first time I heard that air-conditioning is not turned on for the epidemic in a hotel every day, not to mention low-risk areas! Without air-conditioning, it’s not too much to help me coordinate a fan, nor does it. When I finished, I ordered the cancellation order, because they did not follow the procedures to check in, they let me check in directly, the online order was not confirmed, I can cancel the order, I ordered the cancellation, the front desk was very fierce to ask me why I canceled, I said you How to live without air-conditioning, she said that air-conditioning is not needed, and then I said you will coordinate to give me an electric fan, and then I will re-order 237 yuan, otherwise I need to check out, and then I was told that I must pay half of the fee if I want to check out. I checked in for more than 4 hours, I just came in and put my luggage and went out. I had to pay half of the room rate, and I paid half of the front desk price of 388! It was a high price, and I placed an order later on the grounds that the room was full Cancel for me, I am clearly in the room, and then tell me that the room is full?! I must go to the front desk to pay 388, why?!
5. No one at the front desk when checking out the next day, as shown in the picture, what kind of service is this...
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