Select your travel dates to check room availability
We Price Match
1 night
Sanding New Century Grand Hotel Yiwu Guest Reviews
4.7/5
Outstanding
1978 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(1978)
Positive reviews(1930)
Reviews with photos/video(269)
Delicious breakfast(301)
Friendly front desk staff(253)
Convenient parking(151)
Perfect for business trips(79)
Delicious buffet(27)
Nice bathtub(23)
Luxurious(22)
Loved the night views(20)
Negative reviews(48)
Duolaiti
Deluxe Garden-view Double Room
Checked in Oct 2024
Business travelers
21 Reviews
4.5/5
Great
Posted on Nov 5, 2024
Nice and luxury hotel but they takes very long time to check in
Response from Property: Thank you very much for your affirmation. We are deeply sorry for your long wait, which obviously did not meet our service standards. We care about your experience very much and are working hard to optimize the check-in process, strive to improve efficiency and reduce waiting time. When you come again, we will do our best to ensure that you have a pleasant stay experience and look forward to providing you with more satisfactory and high-quality services. Thank you again for your valuable comments. Your satisfaction is our pursuit and responsibility.
Guest User
Kaiyuan City-View Twin Room
Checked in May 2024
Business travelers
9 Reviews
4.2/5
Very Good
Posted on Jun 26, 2024
The hotel is clean and ok. Service can be a bit challenge. Spa is really bad. They market it everywhere but there was one masseur and whole palace was smelling. Also massage cost is way too high.
Response from Property: Thank you for taking the time to review our hotel. We are glad to see that you think we are doing a good job in cleaning. For the feedback you mentioned that the service may be a bit challenging, we will deeply reflect and actively improve to ensure that every link from reception, inquiry to checkout is more thoughtful and smooth. The spa service problem you reported belongs to the outsourcing area of the hotel, the third-party cooperation model, and the services not provided by the hotel. We are very sorry that we did not meet your expectations, but it also obviously deviates from our original intention of providing high-quality services. We will follow up with the spa to communicate feedback, and we will immediately evaluate it and ask it to strengthen the training of the spa to ensure that staff can provide professional and comfortable service. Finally, we apologize for the unpleasant experience of the spa service and deeply regret any actions that may have negatively impacted your
Dashan
Deluxe Garden-view Suite
Checked in Sep 2023
Couples
42 Reviews
3.5/5
Posted on Oct 23, 2023
I think, expensive hotels like this are booked so we have flawless stay in places where we have language barrier. Here, no one can speak communicative english.
We had booked delux suit, they said they uograde us to better room and when we reach the room, we got was loft room, climb up the stairways. Reach the room entrance and that floor only had small siting area, like a guest sitting adea and a small guest waahroom and bedroom, closets, waahroom, bathtub, library kind of area, all were on the upper floor. The stairways was on almost double the height.
We had booked for 1 night, we had been there for an event and we had checked in at 7 pm to attend an even at 8 and checkout the next day. It was of no use to go to the receiption and bang my head as for the language barrier and ask for change of room and explain a why i wanted to change.
A lavish breakfast, but no vegetarian food. This isnt a complaint as it is their wizh but such a huge property should consider and also the food should be well labled. And at last, they are big, 1738 rmb a night, should have proper english speaking team.
Well the loft room looked like as if not been occupied for ling time. Also some places has lot of dust.
Furniture sureky was torn out and laminated with plastic. Photo attached.
Air conditioner had lot of dirt - photo attached
Washroom side lights were not working - photo attached
I had a zoom meeting next day morning and i happned to use rhe writing deak, the chair was broken, not stable and i am sure they just woukd have fitten the chair well inside rhe desk as if no one will use.
All too bad. I am sure they would not be a bad hotel but what we had was extremely bad.
Response from Property: Dear guests, thank you very much for your comments, we attach great importance to your comments and feedback. We are always committed to providing high-quality service to every guest to ensure that the guests travel experience comfortable and pleasant. We have investigated and improved on the problems you mentioned. At the same time we will strengthen the hotel staff's English training, improve the staff's communication skills to ensure that you are comfortable and convenient in the hotel. You mentioned at breakfast that there is no vegetarian diet, and we will continue to improve the variety of our food to ensure that you enjoy the best breakfast experience. As well as the room hygiene and facilities you mentioned, we will enhance the cleaning and maintenance to provide you with a better accommodation experience. Thanks again for your feedback. If you have any other questions or suggestions, please feel free to contact our express service center, we will be happy to help you. Thanks again for your feedback and have a nice trip!
TanAllen
Superior City-view Queen Room
Checked in Oct 2023
Family
24 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2023
not bad
Response from Property: Dear guest, thank you very much for your review of our hotel. We greatly appreciate your feedback, which will help us continually improve our services and facilities to meet your needs and expectations. We know that your evaluation is not only a feedback for our hotel, but also an evaluation and test for you during your trip. We will take your comments and suggestions seriously and take necessary measures to improve our services and facilities to ensure the best travel experience for you. We value your opinions very much and look forward to providing you with a better service experience on your future journeys. If you have any questions or need assistance, please feel free to contact our quick service team and we will do our best to assist you. Thank you again for your review and support, and wish you a pleasant journey!
PIERRE
Superior City-view Queen Room
Checked in Oct 2023
Business travelers
3 Reviews
3.0/5
Posted on Dec 2, 2023
Hotel is well located, clean enough and has decent facilities. However I was bothered 3 nights in a row by 2 neighbours rooms inside which a lot of hotel guests were just always speaking loud, keeping their door always open, smoking hookah (even though we were in a non-smoking floor), and listening to very loud music even in the middle of the night. I got awaken randomly at 2, 4 and 5 am by big bass booms and loud oriental music. Although I complained, nothing was really done by the hotel management to solve this issue (in a normal world this kind of disrespectful guest should be automatically checked out and refunded). This pretty much ruined my business trip as I was clearly sleep deprived. Next time I will go to another hotel.
Response from Property: Dearguests,thankyouverymuchforyourcomments,weattachgreatimportancetoyourcommentsandfeedback.Wearealwayscommittedtoprovidinghigh-qualityservicestoensurethatyourtravelexperiencecomfortableandpleasant.Inresponsetotheproblemsyoumentioned,wehaveinvestigatedandimprovedtoensurethatsuchproblemsdonotrecur.Atthesametimewewillstrengthenthetrainingofhotelstafftoimprovetheirserviceskillsandcommunicationskills,toensurethatyouenjoyabetterstayexperience.Ifyouhaveanyotherquestionsorsuggestions,pleasefeelfreetocontactourexpressservicecenter,wewillbehappytohelpyou.Haveanicetrip!
Denys
Refreshingly Comfortable Double Bed Room
Checked in Sep 2023
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
Really enjoyed the hotel, for now in my opinion it is the best hotel in Yiwu close to market with room rate below 100 USD.
Rooms are really spacy, look new, breakfast very good variety.
Response from Property: Thankyouverymuchforyourcomment,andwealsoappreciateyourevaluationandpraiseofthehotel.Wewillcontinuetostrivetoprovidecustomerswiththebestserviceandfacilitiestomeettheirneedsandexpectations.Intermsofroomratesandbreakfast,wewilladjustandoptimizebasedonguestfeedbackandneedstoensurethatguestscanenjoythebestserviceandexperience.Thankyouagainforyourstayandfeedback.Welookforwardtoprovidingyouwithbetterservice.
Jonazo
Superior City-view Queen Room
Checked in Jun 2023
Business travelers
35 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2023
Nice hotel, location and lovely staff.
Response from Property: 尊敬的賓客,感謝您入住我們義烏三鼎開元名都大酒店,您的認可是對我們服務質量的最好肯定,我們將繼續努力,為我們的賓客提供更好的服務以及產品,期待您下次光臨。
Monica
Refreshingly Comfortable Double Bed Room
Checked in Dec 2022
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Apr 8, 2023
It was an amazing stay we even extended our stay. The hotel stuff are friendly and helpful.
Response from Property: Dear guests: thank you for staying in Yiwu Sanding Kaiyuan mingdu hotel! I'm glad you had a pleasant stay. Hotel adjacent to the International Trade City, Futian Wetland Park Lake Beautiful Panoramic View. Is your business trip, convenient shopping first choice. Kaiyuan Hotel, enjoy what you think, we sincerely look forward to your visit again!
Vijay
Refreshingly Comfortable Double Bed Room
Checked in May 2023
Business travelers
21 Reviews
4.2/5
Very Good
Posted on Jul 2, 2023
Perfect location, nice staff, average breakfast. just they need to take more care about cleanness. My room side lamp (inside lamp) seems not cleaned since months. bathroom have nice artwork but seems not cleaned in few weeks. Eat dinner in Japanese restarurant, sorry to say , i feel i was given left over food or old food. (sea food fried rice)
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住義烏三鼎開元名都大酒店並對我們的評價!關於您提及的問題酒店非常重視,我們已向相關部門反饋您的點評,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持。真誠期待您的再次光臨!
Lixinya
Kaiyuan City-View Twin Room
Checked in Nov 2022
Couples
22 Reviews
2.7/5
Posted on Dec 22, 2022
The breakfast was nice hotel room not enough ventilation amenities are old, Took a long time to check in at hotel. Day service is good night service isn’t pleasant. Room is old and dusty. Christmas decorations were awesome. Stayed here before had a better room this time however the room was unpleasant. I asked for lotion and never got it
6/8
Response from Property: Dear Guest,Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
BYUNG KEE
Refreshingly Comfortable Double Bed Room
Checked in Sep 2023
Business travelers
26 Reviews
4.0/5
Very Good
Posted on Oct 11, 2023
Good location with reasonable price. strongly recommend,,,
Response from Property: 尊敬的客人,非常感謝您對我們酒店的評價。我們非常重視您的意見,也非常感謝您的推薦。我們酒店的地理位置非常優越,位於市中心,交通非常便利,周圍有商場、餐廳和娛樂場所。我們一直致力於提供最好的服務和設施,希望能夠為您提供最好的住宿體驗。如果您有任何需要,隨時都可以聯繫我們的客服團隊,我們將竭誠為您服務。再次感謝您的光臨和推薦!
毛毛 Mohamad Sadek
Superior Garden-view Queen Room
Checked in Apr 2024
Business travelers
18 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
Nice room, location, view
Response from Property: Your compliments are greatly appreciated and we are glad that you are satisfied with the room design, location and surrounding scenery of the hotel. If you have any other needs or suggestions during your stay, please feel free to contact us, and we will serve you wholeheartedly to make your experience more perfect. Looking forward to your visit again!
Ahmet
Kaiyuan City-View Twin Room
Checked in Nov 2023
Business travelers
27 Reviews
4.0/5
Very Good
Posted on Dec 10, 2023
Good location , breakfast is good
Response from Property: 非常感謝您的點評,我們非常欣賞您對我們酒店房間和環境的評價。我們將繼續保持我們高品質的服務和設施,以滿足您的需求和期望。如果您有任何其他問題或建議,請隨時聯繫我們,我們將非常樂意為您提供幫助。再次感謝您的入住和支持!
Guest User
Kaiyuan City-View Twin Room
Checked in Apr 2023
Solo travelers
33 Reviews
5.0/5
Outstanding
Posted on May 6, 2023
Beautiful hotel very clean, staff are so friendly, really enjoyed my stay
Response from Property: Dear guests: thank you for staying in Yiwu Sanding Kaiyuan mingdu hotel! I'm glad you had a pleasant stay. Hotel adjacent to the International Trade City, Futian Wetland Park Lake Beautiful Panoramic View. Is your business trip, convenient shopping first choice. Kaiyuan Hotel, enjoy what you think, we sincerely look forward to your visit again!
Guest User
Superior Garden-view Queen Room
Checked in Sep 2024
Business travelers
9 Reviews
4.5/5
Great
Posted on Jan 18, 2025
very good
Response from Property: 非常感謝您的肯定,您的滿意是我們最大的動力!如果我們有幸再次為您服務,您的每一點反饋都是我們提高質量和服務優化的重要來源,再次感謝您的好評.