Reviews of Shin Yokohama Grace Hotel

Very close to Shin Yokohama station, which I use as a transit point for Nagoya and Haneda. Reception was friendly, room with a double bed was more comfortable than I expected. All amenities available, including a kettle and hairdryer. Probably one of the only beds that I didn’t feel a spring stabbing me in the back. Tons of restaurants and convenience stores nearby. If I can get the same deal next time, I’m definitely coming back.

We loved our stay! The room is more spacious than most rooms in Japan and the location is very convenient since it is right next to train station.

Very good location across the big department store across! Recommended

Very convenient location Next to restaurants and the convenient store Less than 5 mins walk to the train station, and less than 10 mins walk to the Yokohama Arena Clean room Will stay again

Very Disappointing Stay – Would Not Return When I arrived, the front desk suddenly handed me a form and somehow assumed I chose the “no housekeeping” option. The next day, I had no idea about this misunderstanding, so I hung the “Please clean my room” sign on my door before going out. When I came back in the afternoon, nothing had been cleaned. I went downstairs to ask, and they told me I had voluntarily chosen not to have my room cleaned. That was absolutely untrue. Who would choose “no cleaning” right at check-in? What made me even more upset was that the housekeeping staff were still on the floor cleaning other rooms at that moment. But when I asked them to clean mine, the staff said everyone had already gone home because it was past 2:00 PM. In the end, I had to clean the bathroom myself even though I paid the full room rate. The staff were not friendly, and the breakfast—priced at 2,200 yen—was disappointing. It included only one small piece of fish, and the rest were mostly salty side dishes. We tried it once and skipped it the next day. The room itself was extremely small, with barely enough space to open a suitcase. The layout was strange as well: even though the room was tiny, they added a large raised platform in front of the bed, which wasted valuable space for no reason. Overall, this was a very unpleasant experience for me. I would not recommend this hotel.

This hotel 🏨 so nice and cleanness I love it 🥰

The hotel is very close to Shin-Yokohama Station, making it a great choice if you're taking the Shinkansen to Kyoto or Osaka. The rooms are clean and comfortable, and the Japanese-style set breakfast is a unique touch.

The room is cozy, compact but well-equipped. It’s conveniently located just behind the Shinkansen station, with many eateries nearby. I had a comfortable rest after several days of traveling.A self-service laundry is also available if you need to wash your clothes with a fee

Stayed here recently — great value and a really charming, retro-style room interior that felt unique and cozy. Clean, comfortable, and well-kept. Best feature: it’s only a 3-minute walk to Shin-Yokohama Station, which made getting around incredibly easy. Plenty of restaurants within walking distance, so dining options are plentiful. Would recommend for budget-conscious travelers who appreciate a nostalgic design and convenient location.

The location is very convenient: within 2 minutes walk from the train station, a convenient store, and a few restaurants. The room is clean and quiet.

Perfect location, great services.

The hotel is clean and tidy, and the service attitude is decent. Right outside the hotel, there's a whole street of restaurants. It's only a three-minute walk to the subway, and various shopping malls and drugstores are all nearby.

Great location and spacious rooms. The service was okay, nothing special.

Great hotel! Clean rooms, friendly staff, and perfect location. Loved my stay and would happily return!