5 Chome-67-1, Naka Ward, Yokohama City, Kanagawa Prefecture, 231-0015, JapanSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
564 Reviews
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Verified reviews
Location9.3
Amenities8.8
Service9.0
Cleanliness9.1
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All reviews(564)
Positive reviews(553)
Reviews with photos/video(109)
Convenient location(92)
Easy to get around(75)
Close to metro(37)
Friendly front desk staff(14)
Perfect for business trips(12)
Luggage delivery service(8)
Stayed multiple times(8)
Nice bathtub(5)
Negative reviews(11)
Guest User
Superior Queen Room Non smoking
Stay Date Jun 2026
Couple
63 Reviews
10/10
Outstanding
Posted on Jul 22, 2026
Cleanliness: Excellent
Ambiance: Excellent
Service: Extremely satisfied
The location is fantastic! Within walking distance, you can reach the Red Brick Warehouse, Yamashita Park, the waterfront, various museums, and the Italian Garden. It's also super convenient for public transport, with easy access to buses and subways. Plus, they offer free luggage storage.
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Response from Property: 非常感謝您本次光臨HOTEL MYSTAYS 橫濱關內酒店。更感謝您與我們分享您寶貴的意見。能讓您本次入住有非常舒適的感受, 我們也感到十分開心。全體工作人員真誠期待您的再次入住。HOTEL MYSTAYS 橫濱關內酒店前台
DebMo
Superior Twin Room Non smoking
Stay Date May 2026
Family
1 Reviews
10/10
Outstanding
Posted on Jun 24, 2026
Had a great stay with my family. The hotel was clean, comfortable, and conveniently located. The amenities were excellent, and the staff were welcoming. We really enjoyed our stay and would gladly return.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.HOTEL MYSTAYS Yokohama KannaiReception
AkasakaRyu
Standard Double Room Non smoking
Stay Date May 2026
Solo traveler
31 Reviews
8.5/10
Very good
Posted on Jul 3, 2026
First off, the hotel's location is superb. It's a five-minute walk from JR Kannai Station, thirty seconds from a subway station, and about eight minutes from Bashamichi Station, making it incredibly convenient whether you're exploring Yokohama or heading into Tokyo. For shopping, there are two or three convenience stores nearby, and a shopping street just across the road, so buying anything is a breeze. Car rental is also very convenient, with a Toyota Rent a Car service point within a five-minute walk, and plenty of affordable parking lots around.
As for cleanliness and facilities, it's pretty standard for a business hotel. They still clean every three days, and you have to leave your trash bin outside your door before you go out, which is a minor inconvenience.
The most inconvenient aspect of the service is that you have to go to the front desk to get towels and bath towels yourself, which leads to a significant difference in service quality. One older gentleman provided excellent service; he always asked how many I needed and packed the towels nicely in a bag. However, the younger staff I encountered lacked this awareness. They seemed a bit impatient with foreign guests and didn't bag the towels, making me carry them by hand. This is definitely an area that needs significant improvement.
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Response from Property: Thank you for choosing Mystays Yokohama Kanai. Thank you for writing such a detailed review. Regarding housekeeping, since you selected the eco-friendly package which does not include housekeeping, housekeeping is provided every three days. If you selected the standard package, housekeeping is provided daily. As with the eco-friendly package, fresh towels will be provided at the front desk. However, we sincerely apologize for any inconsistencies that may occur in the service provided by different staff. We will strive to standardize our services. Mystays Yokohama Kanai Front Desk
Oh Eang
Standard Double Room Non smoking
Stay Date May 2026
Solo traveler
2 Reviews
10/10
Outstanding
Posted on Jul 9, 2026
Walk only 5 minutes to Kannai Station and 10 minutes walk to Yokohama Stadium with next to The Live new mall
Response from Property: Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS Yokohama KannaiReception
xuny
Standard Double Room Non smoking
Stay Date May 2026
Business traveler
2 Reviews
8.5/10
Very good
Posted on Jun 20, 2026
Overall, it's pretty good. Clean, and all the facilities are in good working order. It's quite straightforward, a reliable business hotel. The prices fluctuate a lot, but the weekday rates are decent.
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Response from Property: Thank you sincerely for choosing to stay at the Meisters Hotel Yokohama Kanai. We also appreciate you taking the time to provide your valuable feedback; we extend our heartfelt thanks once again. We are delighted to know that you had a comfortable and enjoyable stay. Moving forward, we will continue to strive to improve our service quality in hopes of earning your continued favor. We sincerely look forward to your next visit. Meisters Hotel Yokohama Kanai Front Desk
Zac LV
Superior Queen Room Non smoking
Stay Date Apr 2026
Couple
56 Reviews
10/10
Outstanding
Posted on Jun 5, 2026
Typical MyStays hotel, good room, wider than the others in Tokyo, friendly staff, convenient location, laundry machine on site. Overall, no complaints!
Response from Property: Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the future.HOTEL MYSTAYS Yokohama KannaiReception
Jiangzuochuzi
Standard Double Room Non smoking
Stay Date Apr 2026
Business traveler
32 Reviews
8.0/10
Very good
Posted on May 22, 2026
The 1.4-meter bed felt quite spacious compared to other Japanese hotels. It's super convenient for getting around; Kannai Station is right outside, and Yokohama Chinatown is only about 1 km away. There's also a pedestrian shopping street nearby, which is great for shopping. The only downside is that housekeeping isn't included unless you pay extra.
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Response from Property: Thank you for staying at Mystays Yokohama Kanai. Normally, we provide daily housekeeping for guests staying multiple consecutive nights. However, if your booking does not include daily housekeeping, you will not be able to enjoy this service. We look forward to welcoming you back to Mystays Yokohama Kanai if you have the opportunity to visit the Yokohama area again. We look forward to your next visit. All staff at Mystays Yokohama Kanai
Guest User
Superior Queen Room Non smoking
Stay Date Apr 2026
Family
3 Reviews
8.2/10
Very good
Posted on Jun 28, 2026
The room was really tiny, barely enough space to open two suitcases (much smaller than the place I stayed near Daimon Station before). However, the hotel facilities were excellent and very clean. The location is fantastic, very close to the Yokohama Municipal Subway, and it's in a lively area. I absolutely love Yokohama! I forgot to take photos inside the hotel, but I stayed here for a concert and it was super convenient to get back at night.
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Response from Property: Thank you so much for visiting HOTEL MYSTAYS Yokohama Kanai Hotel. We also appreciate your valuable feedback. Dear customer, thank you for sharing your stay experience. We sincerely look forward to your next visit! HOTEL MYSTAYS Yokohama Kanai Hotel Front Desk
Andaman S
Standard Double Room Non smoking
Stay Date Mar 2026
Solo traveler
4 Reviews
10/10
Outstanding
Posted on Apr 14, 2026
I had a great time! The hotel was located very conveniently - not too far from JR Kannai Station as well as the subway. There are plenty of convenience stores around. It is also not too far from the red warehouse and downtown Yokohama on the Minatomirai line. For baseball fans, the hotel is close to the Yokohama Stadium as well.
The room and facilities were all excellent and clean. They even provide memory foam pillows.
Breakfast was Italian. It's fine. Nothing extraordinary but definitely welcomed.
Response from Property: Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future.HOTEL MYSTAYS Yokohama KannaiReception
Guest User
Superior Queen Room Non smoking
Stay Date Mar 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Jun 26, 2026
very clean and safe even as a solo female traveler!!
i do speak japanese so my experience might've been a little different but regardless, the staff always responded kindly and politely (even at night) no matter what i asked. also i liked that there's free cleaning every 4 days.
the hotel is less than 10 minutes of walking to both kannai and bashamichi stations, and you can go to tokyo without transfers on minatomirai line from bashamichi station in just an hour if you wish you explore tokyo. if i have an opportunity, i'll definitely stay at this hotel again.
the only slight issue there could be is the queue to washing machine as there's only two of them but for me personally it wasn't a dealbreaker so i had no problem waiting.
Response from Property: Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future.HOTEL MYSTAYS Yokohama KannaiReception
Tatiana Guzanova
Superior Queen Room Non smoking
Stay Date Mar 2026
Solo traveler
17 Reviews
10/10
Outstanding
Posted on Jul 10, 2026
Such a nice place to stay.
Close to the subway, many eateries around and the walking street.
Very clean.
Response from Property: Thank you very much for staying at Hotel MyStays Yokohama Kannai. We would also like to express our sincere gratitude for taking the time out of your busy schedule to share your feedback.Our hotel is located near not only Kannai Station but also many popular tourist spots such as Yokohama Chinatown and Minato Mirai, which has earned us high praise from our guests. Our entire staff will continue to strive to provide services and an environment that satisfy our guests, so please be sure to visit us again the next time you are in the area. We sincerely look forward to welcoming you back. Hotel MyStays Yokohama Kannai, Front Desk
Yuwengong
Superior Twin Room Non smoking
Stay Date Mar 2026
Traveling with friends
80 Reviews
8.0/10
Very good
Posted on Apr 4, 2026
The room was a bit small but had everything we needed. The check-in experience was good. There's a pedestrian street nearby, which made dining and shopping very convenient. Breakfast was Western-style Italian. Overall, it was pretty good.
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Response from Property: Thank you so much for visiting HOTEL MYSTAYS Yokohama Kanai Hotel. We also appreciate your valuable feedback. Dear customer, thank you for sharing your stay experience. We sincerely look forward to your next visit! HOTEL MYSTAYS Yokohama Kanai Hotel Front Desk
Guest User
Standard Double Room Non smoking
Stay Date Feb 2026
Solo traveler
2 Reviews
10/10
Outstanding
Posted on Mar 25, 2026
The railway station just nearby (5mins walk)
And the staffs were very friendly
The room was very clean and suitable ~☺️
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.HOTEL MYSTAYS Yokohama KannaiReception
Jeannette99
Standard Double Room Non smoking
Stay Date Apr 2026
Couple
3 Reviews
10/10
Outstanding
Posted on May 26, 2026
Room was nice and clean, amenities including skin care provided
Response from Property: Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the future.HOTEL MYSTAYS Yokohama KannaiReception
Alex Wch
Hollywood Twin Room 2 Semi double Non smoking
Stay Date Mar 2026
Family
13 Reviews
10/10
Outstanding
Posted on Apr 11, 2026
It’s very convenient to get around. The room is spacious and clean.
Response from Property: Thank you for staying at HOTEL MYSTAYS Yokohama Kannai. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.Our staff hopes that you choose to stay with us again in the future.HOTEL MYSTAYS Yokohama KannaiReception