Yamashita-cho 10, Naka Ward, Yokohama City, Kanagawa Prefecture, 231-8520, JapanView Hotel Details
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Hotel New Grand Guest Reviews
4.6/5
Great
136 Reviews
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Verified reviews
Location4.7
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(136)
Positive reviews(36)
Reviews with photos/video(14)
Friendly staff(9)
Great location(7)
Convenient location(7)
Awesome stay(6)
Awesome rooms(6)
Ninomiya
Standard Floor Bay View Corner Double Room Tower Non smoking
Checked in Jul 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
The location is the best exploring Yamashita park and China Town.
Also just few minutes walk from the Motomachi/China town station and opposite bus stop to the Haneda airport.
It’s a spectacular view from the corner room and all staff service were amazing!
6/10
Yousef alsaeed
[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking
Checked in Apr 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
Amazing view with a very friendly staff
Guest User
Superior Floor Bay Side Comfort Triple Room
Checked in Sep 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Oct 28, 2024
Good hotel, with great location. Breakfast is not bugfrt
rouninAji
Standard Floor Bay View Corner Double Room Tower Smoking
Checked in Dec 2023
Couples
6 Reviews
4.0/5
Very Good
Posted on Jan 30, 2024
The corner room view is amazing
Chuankoushichahantiemuer
Standard Floor Bay View Corner Double Room Tower
Checked in Feb 2025
Solo travelers
4 Reviews
4.7/5
Amazing
Posted on Mar 19, 2025
Very old hotel, you can take a luxury bus from Haneda Airport directly, the earliest shuttle is 8:40.
Disadvantages: old facilities (cleaned); cannot use Alipay/Xin; food is Western, tastes average.
Advantages: large room area, sea view room has super beautiful scenery! ! ! There are several different restaurants, afternoon tea needs to be booked, and the overall place is very photogenic! The cocktail "Yokohama" in the bar is delicious. Facing Yamashita Park and close to Chinatown in the north, you can eat delicious food at any time, close to many Japanese favorite attractions, full of holiday feeling. It is 200 meters away from Motomachi subway station, and it takes about 2k yen to take a taxi to Yokohama Station.
There are many Japanese old money staying in the hotel, and many decent middle-aged and elderly people come to check in, eat and take pictures. It seems to be a famous local attraction hotel.
I like it very much, and I will bring my family to stay next time
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6/11
yupeng8182
Standard Floor Standard Twin Room Non smoking
Checked in Jan 2025
Couples
9 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2025
During this trip to Japan, we stayed at the New Grand Hotel with a deep sense of history for three nights. The hotel was simple, solemn, elegant and warm. Opposite the hotel is Yamashita Park, which has pleasant scenery, and behind it is Chinatown, which is very lively. The room was clean and tidy, the room key was unique, the staff was gentle, and some of them could speak Chinese, and they spoke it very standardly. The hotel has high-end dining and convenient shopping. During my stay, I saw someone holding a wedding in the hotel.
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Guest User
[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking
Checked in Feb 2025
Couples
2 Reviews
4.7/5
Amazing
Posted on Mar 16, 2025
The hotel has a beautiful environment, the room has a full view of Yokohama Port, the overall feeling is noble and elegant, especially the banquet hall has a European color, the waiters are very polite and considerate
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Anonymous User
Grand Deluxe Twin Room Main Building
Checked in Feb 2025
Couples
1 Reviews
4.7/5
Amazing
Posted on Mar 10, 2025
I asked to have a late breakfast in my room, but my plans changed and I asked to cancel in the morning. They kindly agreed. The Western-style breakfast venue is on the 5th floor of the Tower Building. With a view of the harbor right in front of me, I ended up having a wonderful morning.
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Xiatiandeguibeizhu
Standard Floor Standard Twin Room Non smoking
Checked in Jan 2025
Family
17 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2025
This is a famous hotel that I went to because of its reputation. It was copied from the hotel in "Lunch in a Famous Building". They are all great, but why is there no Japanese breakfast? Only Western style, and it takes a long time to toast bread and ham, which is a waste of time. Moreover, eating the same thing for two consecutive days made my family and I feel very sick and nauseous. I hope to increase the variety of breakfast.
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Mingmei
Grand Twin Room Main Building
Checked in Dec 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
Right in front of me is Yamashita Park.
Further ahead is the Osanbashi Pier and the Hammerhead Pier.
I've always wanted to see it.
This is the first time my work has boarded the Nippon Maru.
It's a memorable experience.
Next time, I'd like to have a luxurious meal.
Everyone at the front desk was really polite and smiling.
I thought they were amazing.
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Guest User
Tower Building Standard Floor Standard Twin Room
Checked in Nov 2024
Couples
1 Reviews
3.5/5
Posted on Dec 14, 2024
I was disappointed that the toilet smelled like urine.
Other than that, there were no particular issues.
I was looking forward to seeing the Christmas tree on the second floor, which was the reason for my stay, but I couldn't see it because it was reserved for private use. It was also reserved for private use the next day, so I wish they would at least let me see the tree.
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Anonymous User
Standard Floor Standard Twin Room Non smoking
Checked in Nov 2024
Couples
3 Reviews
4.2/5
Very Good
Posted on Dec 14, 2024
A classic hotel with a century-old history. The service attitude is very good. But why is the shower water sometimes hot and sometimes cold? I don't know if the quilt cover is changed for each guest. Why is there a sheet inside? It's uncomfortable.
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Guest User
Superior Floor Bay Side Double Room
Checked in Oct 2024
Family
4 Reviews
3.7/5
Posted on Nov 29, 2024
The room I booked was non-smoking, but there was a smell of cigarettes when I entered the room. I changed to a room with a worse view and it was no longer smoky. I hope that smoking rooms can be effectively controlled.
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chenopis
Superior Floor Bay Side Double Room
Checked in Mar 2024
Other
33 Reviews
5.0/5
Outstanding
Posted on May 7, 2024
Very tasteful old hotel, Italian food and bar are good, but it's a pity that the second floor was occupied during the day and I couldn't take pictures
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6/13
Xuanyue
[Check-in 15:00] Tower Bay View Twin, Non Smoking
Checked in Oct 2024
Family
35 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
A long-established hotel with a great location, close to the harbor and Yokohama Chinatown. The hotel breakfast is good, divided into Western boxed and Japanese food, the taste is good👍