Guest User
February 13, 2022
I booked a two night getaway for my partner’s birthday -on arrival the outside of the hotel did look quite tired - signage needed a good clean however don’t let this deter you. We had an amazing break here - the hotel has real character & feels incredibly welcoming - we loved the quirkiness of it & enjoyed mooching about in the extensive grounds as well as the interior. The staff are incredibly friendly & literally cannot do enough to help you or make your stay a memorable one. We were greeted front of house by Reuben who was really lovely - he upgraded us to an executive suite with a four poster bed for no extra cost which was a real treat - he helped carry our bags up the huge staircase & later when we chilled out in Oxos bar he enjoyed a laugh & banter with us - he was a credit to this hotel as were all the staff we met! I cannot praise the staff highly enough. The rooms were a little tired in places & admittedly could do with a lick of paint but this hotel is a gem 🌟 We were expecting to pay extra for breakfast but this was included in the room rates- breakfast had to be one of the best we have experienced - lots of choice- fresh coffee, juice, fresh fruits, yoghurt, porridge, full cooked breakfast, kippers etc! The full English was beautifully cooked , as were the the scrambled eggs with smoked salmon on a toasted muffin - A1 - breakfast set us up for the day! It was only a 15 minute stroll to Micklegate - we dined at an amazing Italian Delrios on both nights - Can’t wait to return here in the summer so we can enjoy the pool/hot tub & beautiful walled gardens