The Queens Hotel & Victoria Cloisters Apartments

The location is excellent, just a ten-minute walk to the train station, and right in the heart of the commercial district. On the first day, the cleaning staff came into my room at 8 AM without knocking, even though I hadn't put up the 'do not disturb' sign, which was a bit surprising. However, overall service was good. Recommended!

The hotel is located right by the River Ouse, which is perfect for an evening stroll. It's also not too far from the station and was easy to find. Clifford's Tower is nearby, and all the main tourist attractions are within easy reach. The staff were friendly, and the room was clean and spacious. There's also an elevator, which made it easy to move our luggage. I booked this room last minute, and it turned out to be an excellent choice. The English breakfast had everything you'd expect, and I was very satisfied with it.

The hotel is not far from the train station, about a ten-minute walk, so it's a pleasant stroll. It's quiet and comfortable, making for a very relaxing stay. The simple English breakfast was excellent.

This hotel, a former monastery, has a lot of authentic York character. It's right by the river, and the view from the window gives off a very medieval vibe. It's about a twenty-minute walk from the train station, and Shambles and the Minster are both within easy walking distance. The heating in the hotel was very good and warm, and the traditional English breakfast was quite nice. The only downside was a rather unpleasant check-in experience. The elderly British lady at the front desk was incredibly rigid, and I felt there was a hint of discrimination. We had two breakfasts included, but she insisted that children couldn't eat, even though there were only two of us. It's really hard to understand the mindset of some older British people. However, the breakfast restaurant manager was lovely and kept asking if I wanted to bring anything for my husband, even offering an extra children's meal when I explained it was just the two of us. Thankfully, Trip.com resolved the issue quickly, smoothing over the unpleasantness so it didn't impact our trip. Overall, I think the hotel is good, but that elderly British person at the front desk really needs to adjust her attitude!

The location is super convenient, within walking distance to the train station and all the attractions, restaurants, shops, and supermarkets. The hotel facilities are a bit dated but generally complete. There's a cute little elevator at the entrance, which is handy for people with large luggage or those who have trouble with stairs. My room was assigned as a smoking room, so there was a lingering smoke smell and I couldn't open the window to air it out. However, the duvet and pillows were very soft and comfortable for sleeping. The bathroom sink has separate hot and cold taps, which is quite unusual; the hot water was very hot, so I had to run the cold water first before turning on the hot. I later found out this design is common in other parts of the UK. Thankfully, the shower tap didn't have this issue. I'd recommend bringing your own toiletries. The front desk offers luggage storage, but there's a sign warning that they aren't responsible for lost items. We didn't have any issues with lost luggage during our stay, though. When we visited, there was some flooding, so if you're driving, I'd suggest avoiding the flood season or not parking your car in the garage. Overall, for a short one-night stay, it offers good value for money.

Excellent! Very welcoming, I'll definitely be back. The location is super convenient, really close to the city center. The breakfast tasted good too, I especially loved their grilled sausages – absolutely delicious!