1 Heslington Rd, York, North Yorkshire, YO10 5AR, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very good
63 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.2
Service8.2
Cleanliness8.2
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All reviews(63)
Positive reviews(30)
Reviews with photos/video(2)
Negative reviews(8)
Guest User
Single Room
Stay Date Aug 2023
Solo traveler
13 Reviews
6.5/10
Posted on Sep 11, 2023
There is a pub downstairs and has the live performance till 11.
Guest User
Stay Date Mar 2026
Other
10/10
Outstanding
Posted on Apr 25, 2026
We stayed here for a night and loved it. A very nice pub with a very friendly atmosphere and host. The rooms are nice and modern with everything you'd need . The rooms were nice and clean. A great location and excellent value for money. And the brekfast in the morning was extremely good.
Guest User
Stay Date Mar 2026
Other
8.0/10
Very good
Posted on Apr 6, 2026
Chose the Victoria Hotel for its proximity to the Barbican as we had booked a concert there. Small car park, but most people walk or Uber. Room with en suite was fine but its a busy pub with music, and its on a busy crossroads so if you are disturbed by noise its probably not for you (we weren't - and it all calms down by midnight usually), but the karaoke night showed some good local talent. Amazing amount of work done by Tim who seemed to be everywhere all the time, greeting, serving, cooking etc! Breakfast choices were good and set you up for the day.
G3949YDalisonb
Stay Date Aug 2025
Couple
2.0/10
Posted on Sep 25, 2025
Came yesterday for food..I was excited before I entered. The signs for food, the flags then the beer garden all very welcoming..The pub has an oldy feel to it which is well worn but still ok. I particularly liked the games on the tables. We ordered food and played games . As we sat back down with drinks there was food brought from the kitchen . After 15 mins a pizza was brought to the bar it looked like ale was taken for batter and we still waited for our food..ours was the only other order for food fyi. During my wait I went to the toilets, takes aback by the smell soaked in urine drenched in cheap disinfectant that can't quite catch the smell. After another 10 mins I asked the server to find where our order was..I was promptly told it will only be another 5 mins the fish is done from fresh..can you explain why I waited 35 mins for a Philly steak sandwich..also why 35 mins wasn't long enough to inform me there was no mushrooms and fish and chips..Btw your batter was not whisked enough and the colour of the batter gives thought to dirty oil..it takes 4- 5 mins to fry fish coat in flour dip in batter..plus you have a oven for pizza so why was the ciabatta not warmed in the oven so it was warm and crunchy..your chef obviously needs help..I would say this as a drink pub absolutely amazing I would of given you a 5 but the wait and the food absolutely disgraceful..
6/10
Response from Property: A 1☆ review by someone visiting a show and not giving enough time is pretty unreasonable. You have no regard for all the other table orders in before you do you? You want it now! Im really curious how you know we have a pizza ovan???? Im really curious that you didnt mention mushrooms to my staff so why do say we ran out when in fact we hadnt? And i am sorry for omitting them? As far as the ladies toilets are concerned they had been in use all day n as you ate sometime arount 7 ish. It is not possible to refresh, but i take on board your view that the fragrence isnt smelly enough and will try a differant variant. Reviews such as ypur are just cpunter productive as majority of reviewers will see this as an orgy of moans. Im
Guest User
Stay Date Sep 2025
Other
8.0/10
Very good
Posted on Oct 31, 2025
We have just come back from a three night stay at this hotel. It is in a good location. An easy walk into the city centre and all the attractions (as long as you don't have mobility issues) There are 2 Chinese restaurants, an Indian restaurant and an Italian restaurant within a 5-10 minute walk and you can always eat in at the hotel. The menu offers burgers, pizzas, hot dogs and some traditional pub classics. Reasonably priced and good beer. The room we had was spacious and the bed was comfortable. They could do with investing in new pillows because the two I had were flat as pancakes. I was glad that I had brought my own. The towels are good quality but a bit small, There was a good selection of toiletries. Everything was pretty clean but there were some soap marks on the taps and one of the shelves in the shower room was a bit dusty. The room was a little on the hot side. You can hear traffic noise but it wasn't too much of a bother. The breakfast is good. There are several choices. They included black pudding and fried bread - the latter a real treat because I hadn't had it in years. There is a choice of cereal and spreads. No fruit or yogurts but a decent breakfast that sets you up for the day. The car park had ample spaces. The owner was very pleasant. Would stay here again if we were in the area.
Guest User
Stay Date Sep 2025
Other
8.0/10
Very good
Posted on Oct 24, 2025
As ever, this hotel delivered. Smashing meal in the evening, Good range of drinks available, friendly staff and everything was just easy. Comfy bed, clean room, tremendous breakfast. Really just the job.
Guest User
Stay Date Sep 2025
Other
10/10
Outstanding
Posted on Oct 1, 2025
Booked as we had an event at Barbican to see and this place is literally on its door step. Ive been in before but never stayed and have to say the room was just amazing. We had the odd blue light emergency feel light up the ceiling from time to time. But we where as warm as toast. When we arrived they lady behind the bar took us to the room and showed us around . It was the "deluxe double" at £129 for 2 and including breaky we felt it was decorated out to a higher standard than what the price was. Had a few beers before the show they have wall to wall ciders and one at 8.4% or something. I counted 9 in total. The pub is old and the carpet did look as old as the pub . But for a traditional local it fitted the bill. We where surprised at how manu young people where in at the time and we where told that its in the middle of the student lets. Didnt really know though so they must be well behaved. I like the pub having visited it before but my partner and i really taken aback by the room and then we have the food. A homemade chicken kiev and a victoria burger both with handcut chips. The kiev was tasty, garlicy and nice and juicy. She wasnt to fussed about the rocket salad on the burger but she just pulled it off. For me the best was yet to come a breakfast menu with no less than 8 items on including American Pancakes and yes i had them and it was too much 3 large pancakes 5 slices of smoked bacon smothered in maple sauce. The other breakfast was i think they call it tue Jorvok. Scrambled eggs, a hash browny and bacon on toast. She said the eggs where amazing. All in all this is a lovely pub hotel . Whilst we stayed for the show and live 20 mile away. This place is perfect to use as a base to see York. Highly recommended its just a friendly place
Guest User
Stay Date Aug 2025
Other
10/10
Outstanding
Posted on Sep 29, 2025
We went for Sunday lunch yesterday. It was a 3 meat carvery and was fantastic. All 3 meats were beautiful and tender, the mash lovely and creamy and all the veg lovely and fresh. It was incredibly good value for the money and I would highly recommend. We will definitely be back again soon. The pub itself is warm and inviting, it was relatively quiet when we were there but even so it was a friendly feeling pub.
C563UTandrewc
Stay Date Aug 2025
Family
10/10
Outstanding
Posted on Sep 9, 2025
This place is becoming my most favourite. Friendly, great location, easy, no fuss - and always bang on. Tim the proprietor has made it really easy to just enjoy as a venue. Totally recommend it.
Response from Property: Thank you for your kind review, we do just want people to have fun, a bit like being with a group of friends in a living rule. Glad you like the place
YorkView
Stay Date Jul 2025
Couple
2.0/10
Posted on Aug 31, 2025
This place used to be quite nice, but really disappointing now. Not recommended for a visit. Many better places in York.
Response from Property: We are obviously surprised for the reason you felt we only warranted a 1☆review for your recent stay with us. Perhaps you could give some pointers on the reasons as we have worked hard to improve on previous people running the Victoria? Our rooms are all appointed to a high standard and we have investdd heavily on providing a high standard of food and bar offering. Was there anything in particular you noticed as we are consistanlty told by our regulars that its the best its been for a while.
Dawn G
Stay Date Jul 2025
Couple
10/10
Outstanding
Posted on Aug 28, 2025
Stayed here for 4 nights recently. Tim the Landlord is a very good host. Room was spacious and comfortable and had all the facilities we needed. Parking was good. Ideal location for walking into York centre, just far enough outside of centre to be away from the hustle bustle. Ate in the bar most evenings as the menu offered good choice, the actual food is spot on, he’s a great chef, reasonably priced too. Breakfast in the morning offers lots of choice and was, again delicious. We were here for an evening when karaoke was on, great entertainment.
Response from Property: Thankyou for your kind review , it was our pleasure to host you for your stay in York. Tim
M W
Stay Date Nov 2024
Traveling with friends
2.0/10
Posted on Dec 26, 2024
It’s such a shame but we will not be going back. We went with friends on a Sunday afternoon as soon as we arrived you could tell it was a neglected place. I think the cleaner was on holiday as the floor was covered in bits of chips and crisps from days before. We ordered a selection of food, cheesy chips a curry and a gammon. The chips were half cooked with a sprinkle of cheese and at £5.50 very over priced and slow service. The chicken curry was dry and didn’t look nice pleasantly the gammon was ok. I always judge good places by the cleanliness of toilets and gas I gone before our food I would have run for the hills as I can honestly say these are the worst toilets I have been to in a very long time . Extremely dirty cob webs everywhere I actually don’t think they had been cleaned in months ! It’s such a shame as this pub/hotel is in a great place and could be a lovely place with some care and attention to detail. Also not a good look when the bar person stands behind the bar vaping !
Response from Property: I am really sorry for your poor visit, and have to hold my hands up regarding your chips. I have subsequently reviewed the operation and made some changes to the Kitchen. Regarding the cleanliness of the toilets again we apogise you found them wanting. Both toilets do get cleaned on a regular basic but again u have reviewed the process to ensure we hit a better standard expected by all our customers. Thankyou for bringing this to our attention . As we where not aware at the time of your visit you where dissatisfied.
Simon_SWLondon
Stay Date May 2025
Solo traveler
8.0/10
Very good
Posted on Jun 8, 2025
I needed a place to stay in York on a busy weekend. The Victoria did the job well. Easy parking, friendly welcome and happy to check me in a little early. Room was fine and breakfast was better than many. Location excellent, just a short walk from the city centre up probably the best foodie street in York. Bathroom was fine although a bit more water pressure in the shower would have been nice. The bedrooms are above the pub and in busy part of town so not the quietest but this is true of many other places in central York. For my money, better than the Radisson.
Response from Property: Sorry for the delay, but thankyou so much for your lind remarks. It can be a noisy with the road traffic. If anyone has a thing for e.ergency response vehicles they would have a field day. Again thankyou.
Runningvicar
Stay Date Apr 2025
Couple
10/10
Outstanding
Posted on May 16, 2025
My wife and I stayed there for one night because of its proximity to York Barbican & we really enjoyed our stay. The room was beautiful & comfortable & the evening meal & breakfast were both excellent. We would thoroughly recommend it as it's not far from the city centre & all York has to offer.
Response from Property: Thank you so much in taking the time to review us, the team really do try to provide a welcoming,friendly environment and offer nice homecooked food. We really appreciate being recognised by our customers. Again thankyou
Stacie P
Stay Date Mar 2025
Couple
10/10
Outstanding
Posted on Apr 21, 2025
Went for a weekend away for Easter with my husband to have some time together as we are a busy working mum and dad. We cannot say enough great things about this place! Room is immaculate and spotlessly clean, in-fact the whole upstairs just smelt really fresh and clean! Bed was so comfy! Room was perfect for the two of us. The pub was lovely, we spent one of our evenings there and had a great night! I don’t usually drink that much but I got a little drunk haha and had the best time! Breakfast was included in our booking and it was delicious! We’ve stayed in York a few times but never here, this was the best place we’ve stayed and we won’t be staying any where else! We will be coming back in the near future if you’ll have us!! Lovely couple running it all. Like I said, just can’t fault it. Worst part about it was having to come home haha! Thank you for a great stay we honestly loved it!!! See you soon 100 percent!!
Response from Property: Thankyou so much for your kind comments, we look forward to seeing you again in the future.