The Grand York
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The Grand York

Experience The Grand York, a 5-star hotel in York. It holds a rating of 9.5/10 from 580 reviews, combining quality and value, with rates starting at US$208.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Yorkshire Museum: 0.36 km away

York Museum Gardens: 0.34 km away

York Theatre Royal: 0.44 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Continental,Full English/Irish

Food & Drink: Room service, Restaurant, Bar, Halal meals provided, Lobby bar

The Grand York

No. 1 of Premium Hotels in York
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Highlights
Excellent service
Ideal location
Varied breakfast
Sparkling clean
Comfy rooms
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Amenities
All amenities
Property Description
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A beautiful hotel, high class room and hotel with great amenities.
Surroundings
Train: York Station
(360m)
Train: Poppleton
(5.5 km)
Landmarks: York Museum Gardens
(340m)
Landmarks: Yorkshire Museum
(360m)
Landmarks: York Theatre Royal
(440m)
Landmarks: City Cruises York - Kings Staith Landing
(470m)
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4

Executive Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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6

Executive Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2

Accessible Executive Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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9

Classic Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Executive Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Accessible Executive King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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5

Classic Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
Check Availability
6

Accessible Classic Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Grand Heritage Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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8

Classic Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Heritage Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1

Grand Family Room

1 King bed
37-40m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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This property hasn't received any negative reviews in the past 7 months.
Average for similar properties in York
Reviews frequently mention
Review summary
Powered by AI
Service Quality: Guests frequently praise the friendly, attentive, and helpful staff. The service is described as warm and welcoming, with staff going above and beyond to ensure a pleasant stay. The hotel's historical charm is complemented by excellent service, making guests feel well-cared for.(based on 168 reviews)
F‍e‍i‍z‍i
February 19, 2026
The room was quite spacious, and the front desk gave me a king-size bed, which was nice. The lady at the front desk provided excellent service, which is definitely worth mentioning. The hotel breakfast was impressive, with a good variety and tasty food. The hotel's location is fantastic; it's within walking distance to both the train station and Shambles. It's a great choice if you're visiting York. The only slight drawback was a faint smell in the bathroom, but it was fine once I closed the bathroom door when I went to sleep.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 6, 2026
The room initially given to us was some sort of attic. Requested for a room change and it was much better. The supervisor Shyam also took very good care of us and made our stay very much more unforgettable and very pleasant. Short walk from the train station but a bit of a walk to the Shambles and the Main Street.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 13, 2026
Always admired The Grand .. and it didn’t disappoint Friendly staff, excellent accommodation, fantastic service from everyone we dealt with and amazing food .. Planning for future visits already
S‍t‍e‍v‍e‍1‍2‍0‍3‍9‍0
January 14, 2026
A very nice hotel , large room, friendly and professional service especially from the door man! Only two negatives - it’s very difficult to find parking or very expensive. - the spa should be included for free when the room cost is so high, I wouldn’t stay again based on the price without the spa.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 1, 2026
This is probably the best hotel in this small town, very elegant. The room isn't huge, but it's acceptable. The white female at the front desk was arrogant during check-in. She told me the room wasn't ready at 3 PM and that it would be about half an hour before I could get it, and she'd call me. I mentioned that my travel companion was having some difficulty with their hands and asked if it could be expedited. However, I never received a call, even after 4 PM. When I went back, I saw that people who checked in after me had already gotten their keys. What kind of attitude is that? I told her off. The breakfast was very good 👍, and the cleanliness was also fine.
Original TextTranslation provided by Google
L‍a‍o‍m‍a‍i‍d‍a‍n‍g
December 7, 2025
The hotel was a pleasant surprise and very impressive. Both the rooms in the new wing and the old building were very satisfactory – spacious, clean, and offered great value for money. Personally, I preferred the new wing; it felt more comfortable and modern. It's about a ten-minute walk to the old town, and York at night is even more enchanting, especially the hourly chimes of York Minster – absolutely captivating! The hotel is just a stone's throw from York train station. There are many restaurants near the station, including York's largest Chinese supermarket and various Chinese restaurants and a cha chaan teng, which was great for satisfying a craving for Chinese food or stocking up on groceries. The old city walls of York are right next to the hotel, and on a clear day, watching the sunrise or sunset from atop the walls is incredibly relaxing. However, the hotel charges £39 per day for valet parking, which is seriously expensive. They overcharged us once, and despite multiple attempts, they refused to refund it. This definitely merits a bad review!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 19, 2025
Clean, tidy, comfortable. Staff very helpful. Everything is of high quality. Walking distance to many shops and restaurants. I’ll definitely come again.
C‍h‍r‍i‍s‍t‍i‍a‍n‍ ‍S‍t‍e‍i‍n‍e‍r‍t
October 18, 2025
Outstanding Experience to stay at this fantastic hotel! From the warm welcome at the door, to a friendly check in, super clean and cozy rooms with modern facilities and super comfortable beds to the Bar at night that offers delicious Cocktails and a great Whisky Selection - you are well taken care of! Just out the door you can reach the city wall and many small Cafe‘s and restaurants, as well as the train station. Valet Parking is 50£, a garage with roughly 35£ per night is just around the corner if you come by car. Would definitely visit again!

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 06:00–11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, Continental, Full English/Irish
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–16 years old
£20.00 (approx. US$26.61) per person
Children 17 years old
£30.00 (approx. US$39.91) per person
Adult
Buffet:£30.00 (approx. US$39.91) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is £50.00 (approx. US$66.52) per night.
Deposit Payment MethodsThis property accepts cash and credit cards

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2010
  • Renovated: 2017
  • Number of Rooms: 207
Phone:+44-1904380038
Email:reservations@thegrandyork.co.uk

You might be wondering

What are the check-in and check-out times at The Grand York?

Check-in time at The Grand York starts at 15:00-23:30, and check-out time is by 11:00.

Does The Grand York have a pool?

Yes, The Grand York has a swimming pool for guests.

Are pets allowed at The Grand York?

No, pets are not allowed at The Grand York.

Does The Grand York serve breakfast?

Yes, The Grand York serves breakfast for guests. Breakfast options include Western, Continental, Full English/Irish style.

How much does it cost to stay at The Grand York?

Room prices at The Grand York vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

What’s the cancellation policy at The Grand York?

The cancellation policy at The Grand York depends on your room type and booking terms.

Does The Grand York offer airport transfers?

No, The Grand York does not provide airport transfers for guests.

About This Property

Nearest Train StationYork Station
Distance to Train Station0.36KM
Average Price FromUSD415
Hotel Star Rating5