Ryotei Tanokura

The hotel is located right next to Kinrin Lake, nestled amidst lush greenery. We were upgraded to a suite, and the view from the window was like a painting – it truly felt like we were living in a forest. The hotel's Kaiseki cuisine was excellent, and the service was very attentive.

The hotel staff were incredibly attentive, and the food was fresh and delicious – it made us feel so happy. My family really enjoyed exploring and experiencing a traditional Japanese onsen hotel. The location was excellent, right next to Lake Kinrin, which was very convenient.

The room was spacious and beautiful, featuring an indoor garden and a private onsen. The public bath was also excellent, and both dinner and breakfast were delicious. The hotel is within walking distance from Yufuin Station and close to the picturesque Kinrin Lake. However, there are two points I must complain about. Firstly, a staff member opened our room door five minutes before check-out, seemingly rushing us to leave, and other services felt rushed and hurried. Such incidents shouldn't occur in a high-end ryokan like this. Secondly, I understand that it was Golden Week, a busy period for transfers, so we opted not to use the hotel's shuttle service back to the station. However, when we tried to adjust our plans, there was no flexibility in their arrangements. So, it's a mixed bag of good and bad. The facilities and food are excellent, but the service is just average, which certainly isn't great for the price.

Our stay at Yufuin "Tano-kura" was absolutely flawless. First off, the service was truly top-notch. Our dedicated staff member (SIC) was incredibly professional and attentive, taking exceptional care of us throughout our visit. What really put us at ease was their meticulous attention to confirming food allergies, which allowed us to fully enjoy the exquisite and delicious cuisine without any worries. Every interaction, from the introduction to the hotel facilities to the meal service in our room, was handled with utmost politeness and respect. The environment was impeccably clean and tidy, making for a wonderfully comfortable stay. This trip truly allowed us to relax completely; we left feeling fully recharged and revitalized. Our sincere thanks for such a perfect experience!

This is a quintessential Japanese onsen ryokan. We enjoyed a delicious wagyu kaiseki dinner and breakfast in our room, though the dessert was a bit simple. We stayed for two nights and were pleasantly surprised by both meals. The ryokan has four different communal baths (onsen) for men and women, which we made sure to enjoy every morning and evening. Soaking in the open-air bath while gazing at the sky was incredibly relaxing.

Very satisfied, the service was excellent. After arriving at the JR station, we called the hotel and they picked us up in 5-10 minutes; they also dropped us off when we left. The food was incredibly fresh, even better than Hoshino Resorts. The facilities are a bit old-fashioned but very clean. The location is great.