Yunosato Sugina

Comfortable room, outdoor hot spring, reserved dinner and breakfast are super rich. What deserves special thanks is the warm service and selfless help of the hotel waiters! Because I brought my daughter to watch the fireworks display, but she didn’t know how to wear a yukata, I asked the hotel attendant for help. It was originally a hopeless last resort, but I got a positive and enthusiastic response and help: an old woman who works in a hotel helped my daughter dress, as enthusiastically as she treats her granddaughter, and even praised her kawaii after she was dressed; A foreign girl named Suzumi (maybe of Indian origin?) helped with the translation. From beginning to end, she helped to think of solutions and helped with communication until we completed this successful trip. I am very grateful to her and hope to be a guest again if I have the opportunity. I thanked her in person; there was also an unknown waitress wearing glasses who helped me tie my belt. She was also very enthusiastic and enthusiastic. Thank you so much! Hope to have the opportunity to go again in the future! Thanks again!

The latest check-in time for us was 8 o'clock. I arrived at the hotel first, but the staff was very nice and even left a lower package for dinner than us. The Japanese food was so exquisite and tasted so good. It was the first time for the children to have such a dinner. They were so happy. But there is no bathroom in the room, which is not so convenient. I have to go to the hot spring bath to take a shower, but it closes at 12 o'clock at night. The hot springs are just so-so, one indoors and one outdoor, both very small, but the hotel is not big, so there are not many people there. In addition, the hotel staff’s English is difficult to communicate with, but they are all very polite.

很不錯的服務，老闆很細心，周圍也不錯，早餐很用心！

As other people have said, the staff, many of whom are from overseas, seemed to be working hard and made me feel at ease. The number of dishes is more than enough for a woman in her 60s. A fun menu for people who love white rice. The mandarin orange juice in the morning was local and delicious.

The customer service was good, and the food was plentiful and delicious. The bathroom was also clean and comfortable.

I used it for the first time. Since the plan was cheaper than the cancellation fee charged from the time of reservation, I was able to stay for 30,000 yen on Saturdays and Sundays. It seems that it was originally a sanatorium for the residents of the ward, and the building is magnificent with only 27 rooms, so the Japanese and Western rooms were very spacious and relaxing. The public bath seemed to be almost full as it was a Saturday, but no matter when I went there, there were only 0 to 3 people there, so I was able to enjoy a relaxing soak. Water is added, heated, circulated, and disinfected with chlorine, but there is no chlorine smell and the water is good. The private bath had free flowing water from the source. The food was generally highly rated in the reviews, but I think it's on the same level as Itoen Group's Japanese cuisine. It's not bad, but you can't enjoy the food by tasting it. The simmered food was warm, but the soup stock was bland and disappointing. There were a lot of items and the white rice was delicious, so I was full. The breakfast is also voluminous, but everything is laid out on the table, so if you don't get there quickly, the dried horse mackerel will get cold. Especially for dinner, if you have high expectations for the food, you may be disappointed as the overall feel of the food is not very homemade. Although you can only drink it in the lobby for a limited time, there is free coffee service, and the rooms are large and there are only a few rooms, so you can relax in the room while soaking in the hot spring.I think Sugina is a high-cost accommodation near Yokohama. .