External Shuangxi, South of Sanqing Mountain Scenic Area, Yushan, Jiangxi, 334000, ChinaView Hotel Details
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Hilton Sanqingshan Resort Guest Reviews
4.7/5
Outstanding
2437 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2437)
Positive reviews(2367)
Reviews with photos/video(666)
Loved the view(188)
Delicious breakfast(150)
Friendly front desk staff(129)
Close to scenic area(51)
Great swimming pool(29)
Average lighting(25)
Negative reviews(70)
Anonymous User
KING GUEST ROOM
Checked in Okt. 2024
Family
8 Reviews
4.7/5
Amazing
Posted on 22. Okt. 2024
good site to hiking , 15 mins walk to cable car. Bath tub us good to refresh after a long long day.
Response from Property: Dear guest,Thank you for taking the time to share your feedback about your recent stay at Sanqingshan Resort. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
TC Thailand
TWIN GUEST ROOM WITH BALCONY
Checked in Nov. 2023
Travel with friends
22 Reviews
5.0/5
Outstanding
Posted on 12. Dez. 2023
The location is very close to cable car. The room is very big and clean with good view. The staff is very helpful.
Response from Property: Dear guest, thank you for your comments. I am glad to know that you enjoyed your stay and will let everyone know that you had a great time at our hotel. All of our employees are passionate about providing excellent service. I hope to see you again soon. I wish you a pleasant life.
Lone Traveller
KING GUEST ROOM
Checked in Apr. 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on 4. Mai 2024
Little to complain. Excellent location to visit Sanqingshan. Great Hilton service by the staff. Nice, clean and we'll equipped room. One negative would be the lack of food options, especially for western meals that I understand I have to pre-order in the day if I want it for dinner because the western chef is not available whole day.
Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. Your valuable comments are very important to us and we will inform the relevant departments to improve the quality of our services. If you wish to book this hotel again next time, give us a chance to apologize. Looking forward to coming again!
Hans A
Superior Mountain-view Twin Room
Checked in März 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on 6. Apr. 2024
Clean, comfortable hotel with great facilities. Friendly English speaking service
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Sanqingshan Resort. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Alex
KING GUEST ROOM
Checked in Juli 2023
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on 9. Juli 2023
Just wonderful place. Come there 3rd time and it always just perfect. Staff exceptionally friendly and very professional, all questions solved just on the fly. The breakfast rich and tasty. Swimming pool just amazing place to rest after long trail in mountains. Strongly recommended for those who wants to explore SanQing mountains and do that in relaxed way during vacation.
Response from Property: Dear guest, we are very pleased with your comments about your stay at the hotel. We know it's the little details that make your stay more comfortable. Hope to see you again soon. Have a nice trip!
Fun bug
TWIN GUEST ROOM
Checked in Apr. 2024
Travel with friends
9 Reviews
3.2/5
Posted on 8. Juni 2024
It’s far from everywhere else except for the cable car station.
Response from Property: Dear guest! Thank you for choosing to stay in our hotel to give the evaluation, hope you can continue to support us, we will continue to work hard to bring you a better service experience, as you mentioned the geographical location, the hotel is located in Sanqingshan ropeway entrance, around the implementation of complete supporting facilities, for your travel and dining are quite convenient. At the same time, thank you for your feedback, your support is the driving force for our progress, hope to meet you again soon, wish you a smooth journey and a happy life.
Guest User
TWIN GUEST ROOM
Checked in Juni 2023
Family
1 Reviews
4.7/5
Amazing
Posted on 11. Juni 2023
Convenient location, just near to Sanqingshan scenic area ticket office. Good breakfast and enjoyed the stay here.
Response from Property: Dear guest, thank you for your review of your recent experience at our hotel. I'm glad you had a pleasant experience in our hotel. We hope to welcome you again so that you can experience our changes and provide us with feedback. Thank you again for your kind comments and have a nice life.
KaiLiMa
KING GUEST ROOM
Checked in Mai 2023
Travel with friends
5 Reviews
4.2/5
Very Good
Posted on 21. Juni 2023
We enjoyed our two night stay at Hilton Sanqingshan. The hotel was quiet and some of its restaurants are not open at present due to reduced tourist numbers. The room was impeccably clean however and the hotel staff did their best to help us coordinate our day trip to see the mountain and to arrange our transfer back to our train. The village is very quiet but the locals are incredibly friendly and eager to welcome tourists from the cities and overseas to show off the amazing beauty of the area.
Response from Property: Dear guest, thank you for your review of your recent experience at our hotel. I'm glad you had a pleasant experience in our hotel. We hope to welcome you again so that you can experience our changes and provide us with feedback. Thank you again for your kind comments and have a nice life.
Guest User
KING GUEST ROOM WITH BALCONY
Checked in Mai 2023
Travel with friends
10 Reviews
3.7/5
Posted on 3. Mai 2023
First impression entering the hotel; lack of the typical Hilton scent, and overall 5 star appearance. The lobby has several stands promoting things I can’t tell what is was in Chinese. This is typical in many Chinese hotels but it lacks the 5 star ambiance. Furthermore, near the lobby bar is a nice dessert cabinet filled with Pepsi and mineral water….why? and next to the entrance some ridiculous game boxes that makes no sense. The room was ok, good size and no issues, good cleaning. The pool was ok too but with a small and rather boring gym next door. The dinner buffet was good and for the price which included free flow of a SA mediocre red wine and beer nothing much to complaint about. The poorest part was breakfast and that was depressing, especially for someone expecting a bit of western and Hilton quality, bread selection poor. It’s ok to have a limited selection but at least make the limited selection good and fresh og the day, don’t serve 2 days old bread, that is unacceptable.
Response from Property: Dear guests, thank you very much for choosing to stay at our hotel! Thank you for taking the time out of your busy schedule to review and share your stay with other guests, your patience and meticulous comments are the driving force behind us to do better. We value every guest experience that comes to our hotel, and bringing you a good service experience is our service tenet and top priority. For the part of your suggestions, we will follow up on improvements. Sincerely look forward to your visit again, I wish you a happy trip and smooth work!
Guest User
KING GUEST ROOM
Checked in Apr. 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on 13. Apr. 2024
The staff is very helpful
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Sanqingshan Resort. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
AlexisC
KING GUEST ROOM
Checked in Apr. 2023
Family
17 Reviews
5.0/5
Outstanding
Posted on 10. Juni 2023
Wow. Truly fantastic, super convenient location and a great experience. There are many locations nearby for eating.
Response from Property: Dear guest, we are very pleased with your comments about your stay at the hotel. We know it's the little details that make your stay more comfortable. Hope to see you again soon. Have a nice trip!
js28ae
KING GUEST ROOM
Checked in Juli 2022
Couples
19 Reviews
5.0/5
Outstanding
Posted on 12. Juli 2022
Great location next to the cable car. Friendly and helpful service. Some staff speak English. Rooms are very spacious and have a great bathtub. Those with a balcony have a lovely view of the mountain. Indoor pool and sauna are nice but get busy around 5pm when everyone comes back from the mountain. Breakfast buffet is decent. Would recommend to anyone staying in Sanqingshan!
Response from Property: Dear Guest, thank you for writing a review of your recent experience at our hotel. I am glad that you had a pleasant experience at our hotel. We hope to welcome you again, to experience our changes and to provide us with feedback. Thank you again for your kind review and wish you a pleasant life.
Guest User
KING GUEST ROOM
Checked in März 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on 26. März 2024
Nice service.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Sanqingshan Resort. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
TWIN GUEST ROOM
Checked in Okt. 2024
Other
14 Reviews
4.6/5
Great
Posted on 25. Okt. 2024
The hotel is at the foot of Sanqing Mountain, surrounded by mountains, with a very good environment. It is also very convenient to go to the Waishuangxi Cableway. It takes about ten minutes to walk up the stairs along the restaurant street. In addition, the scenic area also provides free shuttle buses for two cableways, which is convenient for us to choose. Xiao Hong, the security department of the hotel, deserves praise. We arrived at the hotel in the afternoon of the 22nd. He was on duty at the door and provided services enthusiastically and proactively, and patiently explained to us how to go up the mountain to play..., which made us feel at home. Here, I would like to express my sincere thanks to Xiao Hong!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your review. I am glad to know that you enjoyed your stay and I hope to let everyone know that you had a great time in our hotel. All our staff are passionate about providing excellent service. We hope to welcome you again soon and wish you a happy stay.
Guest User
KING GUEST ROOM
Checked in Okt. 2024
Other
3 Reviews
5.0/5
Outstanding
Posted on 20. Okt. 2024
The stay was very comfortable, the room was clean, the facilities were complete, and the hotel staff was attentive. Especially Dream, who helped us upgrade to a balcony room for free and helped us apply for a 4pm check-out. We were not in a hurry when visiting Sanqing Mountain and were able to enjoy the beautiful scenery of Sanqing Mountain. The hotel's Chinese restaurant was a little slow in serving food, but the taste was very good and the price was not expensive. The hotel is right next to the Waishuangxi cableway. I personally think that the scenery from here is very good, there are relatively few people, and the experience is very good.