I booked a deluxe twin room specifically for the window and the larger space. However, the front desk attendant gave me a premium twin room (which looked identical in pictures). Even after showing her the pictures, she insisted it was a deluxe room. They offered breakfast as a compensation for the room change, but honestly, I'd rather skip the free breakfast and just have a comfortable stay. It was really frustrating. I've stayed at many Vienna Hotels throughout my Tibet trip, so I'm pretty familiar with their room types. This hotel really needs to train its front desk staff better. They misled me, and they'll likely mislead other customers in the future. Also, there's a plaza in front, and it gets quite noisy at night with people dancing, which might be an issue for those who prefer quiet.
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