No. 108 Shunshui South Road, Yuyao, Zhejiang, 315400, ChinaView Hotel Details
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Yuyao Hotel Guest Reviews
4.5/5
Good
551 Reviews
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Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(551)
Positive reviews(537)
Reviews with photos/video(126)
Friendly front desk staff(72)
Classy environment(58)
Delicious breakfast(53)
Easy to get around(35)
Convenient parking(23)
Delicious buffet(19)
Located downtown(11)
Tasty restaurant(6)
Negative reviews(12)
Carine W
Superior Queen Room
Checked in Aug 2024
Business travelers
25 Reviews
4.0/5
Very Good
Posted on Sep 14, 2024
The hotel is old, I booked a room with a bathtub, they gave me one without it. When I complained they sent me to a room that the air conditioner was veeery old and wasn’t working. It was very hot, more than 30 degrees. I had to change the room 4 times until they gave me one reasonable.
Butler-Miles
Superior Twin Room
Checked in Oct 2023
Business travelers
28 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2023
Stayed here many?times. good hotel
Adrien
Superior Twin Room
Checked in Feb 2023
Business travelers
13 Reviews
3.5/5
Posted on Feb 9, 2023
The hotel is a little old but the rooms are big and clean. The gym closes very early though
Guest User
Deluxe Queen Room
Checked in Nov 2022
Business travelers
6 Reviews
2.0/5
Posted on Nov 27, 2022
After checking in in the afternoon, I found that the water output from the shower in the room was small, and the water temperature fluctuated. I discussed with the switchboard whether the nozzle was blocked. After the master inspected the shower in the room in the afternoon, the water volume was still the same and the water was hot and cold. Wen, contact the switchboard to see if we can change a room. The switchboard said that our room is fully booked and we can’t change it. Then there is no service remedy for this problem. The first time I booked was the earliest five-star hotel in Yuyao, because it was blocked. The government requisitioned it as a quarantine hotel, so I had to choose the Yuyao Hotel, which is also a five-star hotel. Unexpectedly, the experience exceeded my expectations. It is better to choose the four-character express hotel next door.
Original TextTranslated by Google
Response from Property: Dear guest, I am sorry for not allowing you to have a very comfortable experience in the hotel. We will continue to work hard, and we will conduct a unified inspection of the facilities and equipment in order to give customers a better check-in experience. Sorry again, and wish you all the best!