I came shortly after my check in time, and they were totally unprepared. It took the desk worker nearly 20 minutes to get me checked in and for figure out what bed I was going to have, and then after taking my up to my room bed was not clean, and the cleaning lady was still in the room. She gave me a different bed and I had to go back to reception to get my new key. Ok, big deal. Bathrooms are cramped and did not feel clean. The mirrors are absolutely filthy. The bar across the street plays loud music very late that can be heard crystal clear in the room. When it came time to sleep, I found that all they had given me to cover myself with was a fitted sheet. Towels weren’t ready at 3:30, an hour after check in, and they couldn’t give me an estimate when they would be ready. They also try and scalp you with bike rentals/ trips to the national park which are significantly cheaper if you just book your ticket and bus tickets yourself. Front desk offered me no suggestions on what to do in zadar other than rent a bike from them (I was only staying one day so they couldn’t try and sell me on the parks).