Zonar Zagreb by Maistra City Vibes

Reviews of Zonar Zagreb by Maistra City Vibes

Zonar Zagreb by Maistra City Vibes

Trg Krešimira Ćosića 9, Zagreb, Zagreb County, 10000, CroatiaSee Hotel Details
Zonar Zagreb by Maistra City Vibes
Zonar Zagreb by Maistra City VibesZonar Zagreb by Maistra City VibesZonar Zagreb by Maistra City Vibes
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Guest Reviews

8.6/10
Very Good
44 Reviews
Verified reviews
Location8.5
Amenities8.7
Service8.6
Cleanliness8.8
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All reviews(44)
Positive reviews(43)
Reviews with photos/video(13)
Awesome stay(16)
Awesome rooms(13)
Delicious breakfast(9)
Friendly staff(9)
Clean and tidy(6)
Awesome amenities(6)
Great location(5)
Negative reviews(1)
Nikolay
Zonar Spacebath Room
Stay Date May 2025
Couples
1 Reviews
9.5/10
Amazing
Posted on Jun 7, 2025
Great modern hotel with a awesome rooftop bar, nice facilities and amazing room - we had the spacebath room and it was amazing - very futuristic, well equipped and the bath next to the window was fantastic. Great service at front desk and the bars, very clean and we’d recommend it, definitely would stay there again in we visit again Zagreb some day.
Guest User
Zonar Sanctum Room
Stay Date May 2025
Business travelers
1 Reviews
8.5/10
Very Good
Posted on Jun 6, 2025
In general a nice hotel with nice rooms and very clean. Breakfast is very good. Rooftop bar is nice. Things that are not good. Cars parked chaotically in front of hotel, outside smoking area right next to entrance, service in general is missing a smile.
Guest User
Hangout Edition Room
Stay Date Apr 2025
Travel with friends
2 Reviews
8.0/10
Very Good
Posted on May 4, 2025
Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking. What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
Response from Property: Dear Guest,Thank you for sharing your impressions following your stay at Zonar Zagreb.We’re glad to hear that much of your stay met your expectations. However, we regret to learn of your disappointment regarding the pool access during your visit. We strive to provide accurate and up-to-date information across all booking platforms.Because the pool operates only during its designated season, we inform arriving guests of its status at check-in and, whenever possible, arrange alternatives. In your case, we extended complimentary access and transfers to partner hotels with indoor pools so you could still enjoy a swim during Zagreb’s cooler period. We regret that this solution did not meet your expectations.Regarding the refund you mentioned, Trip.com can confirm the precise amount processed for your reservation and may provide any further clarification you require.We appreciate you highlighting the positive elements of your stay and hope to welcome you back when the rooftop pool and bar are once again in full swing. Experiencing our skyline views on a sunny day is something we’d love you to enjoy firsthand.Kind regards,Zonar Zagreb Tribe team
Dragan Veljovic
Monochrome Room
Stay Date Mar 2025
Family
1 Reviews
10/10
Outstanding
Posted on Apr 23, 2025
Unique hotel with urban vibe, a very pleasant hotel. Fantastic breakfast, lots of options! Shout to wonderful people at the reception, they went above the call of duty! Mirna was working all 4 days at the reception and is a jewel, I would hire her tomorrow for my business in Canada, thanks Mirna!!!!!
Response from Property: Dear Mr. Veljovic,Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the unique urban vibe of our hotel and had a pleasant stay. It’s fantastic to know that our breakfast offerings met your expectations and that you found plenty of delicious options to start your day.We’re especially grateful for your recognition of our reception team. We will be sure to pass along your wonderful feedback. It’s always rewarding to hear that our team goes above and beyond to make our guests’ stays memorable.We truly appreciate your feedback and hope to welcome you back again in the future. If you ever find yourself in the area again, we’d love to have you stay with us.Best regards,Zonar Zagreb Tribe team
Matjaž Cater
Monochrome Room
Stay Date Feb 2025
Business travelers
15 Reviews
6.0/10
Posted on Mar 2, 2025
Ok location, terrible service at reception. Nothing was in the minibar, nor could you find any drinks in the hotel after 11 PM. The receptionist suggested that I take a taxi and go to a gas station!
Response from Property: Dear Guest, Thank you for your feedback. We are sorry to hear about your experience at our hotel, your comments are important to us, and we are working to improve our services. We hope you will give us another chance in the future. Kind regards, Zonar Zagreb Tribe team
Anonymous User
Monochrome Room
Stay Date Jan 2025
Travel with friends
1 Reviews
7.0/10
Posted on Feb 9, 2025
This hotel has several issues that affected my stay. First, the lighting design is poor—there’s a harsh spotlight in front of the TV that is uncomfortable, yet turning it off makes the room too dark, leaving no good lighting options. Second, the air quality is concerning. The room has visible dust floating in the air, especially under the lights, and there’s no ventilation since the windows can’t be opened. This made the room feel stuffy and uncomfortable, especially for those sensitive to air quality. Noise pollution is another major problem. The poor soundproofing allows outside noise and hallway sounds to be clearly heard, disturbing sleep. Additionally, the duvet is unusually heavy, which may not be comfortable for all guests. After just one night, my friend developed allergy symptoms and caught a cold, while I experienced headaches, throat discomfort, nasal congestion, and dry eyes—possibly due to the dust and poor air circulation. While the hotel looks good in photos, the actual experience was disappointing. I hope they improve air quality, cleanliness, and noise control to provide a more comfortable stay.
Response from Property: Dear Guest, Thank you for choosing Zonar Zagreb hotel for your stay and for taking this time to leave us feedback. We are truly sorry to hear that your stay did not meet your expectations. Your opinion is extremely valuable in helping us improve our services. We apologize for the discomfort caused by the lighting and air quality in the room. We understand how important these factors are to our guests’ comfort and will take your feedback into consideration. Satisfaction of guests is our primary goal. We are sorry to hear that the duvet and the air quality negatively impacted your health during your stay. We take cleanliness and air quality seriously and we stay at the top of the laws, rules and regulations of national standards of cleanliness. We genuinely appreciate you bringing these issues to our attention, and we hope you will give us the opportunity to welcome you back for a more comfortable and enjoyable experience. Kind regards,Zonar Zagreb Tribe team
Mai Sy
Zonar Spacebath Room
Stay Date Apr 2025
Business travelers
10 Reviews
10/10
Outstanding
Posted on May 13, 2025
Excellent view Excellent room Quality furnishing Well located
JayJS
Zonar Reflections Suite
Stay Date Nov 2024
Family
8 Reviews
10/10
Outstanding
Posted on Dec 24, 2024
The room was nice with super view over the city. Service was also very good. The location is perfect for driving a car. We will be back!
Response from Property: Dear JayJS,Thank you for choosing Zonar Zagreb hotel and thank you for your kind words! We're thrilled to hear that you enjoyed the room, the view, and the service during your stay. We're also happy that the location worked well for your travels. We hope to welcome you back in the near future.Kind Regards,Zonar Zagreb Tribe team
Guest User
Zonar Sanctum Room
Stay Date Nov 2024
Travel with friends
2 Reviews
9.5/10
Amazing
Posted on Dec 23, 2024
The hotels is really nice. Clean, newly furnished rooms with comfortable beds. The dinner and breakfast were delicious. Staff is really friendly and nice!
Response from Property: Dear Guest,Thank you for choosing Zonar Zagreb hotel and thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the cleanliness, comfort, and delicious meals during your stay. It’s great to know our staff made a positive impression as well. We truly appreciate your kind words and hope to welcome you back again soon!Kind regards,Zonar Zagreb Tribe team
Kingsleyhaha
Zonar Sanctum Room
Stay Date Apr 2024
Family
1 Reviews
10/10
Outstanding
Posted on Jul 13, 2024
Nice city view and industrial style decoration
Response from Property: Dear Kingsleyhaha,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the convenient location and the view from your room. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
Guest User
Zonar Sanctum Room
Stay Date Jul 2024
Couples
1 Reviews
10/10
Outstanding
Posted on Aug 28, 2024
Everything was great, the room was amazing very friendly staff , lucija from the recaption was really helpful , the bartenders Luka and filip were very friendly , everything was on point.
Response from Property: Dear Guest,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the room that we have provided you, as well as the kindness of our staff. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
Sabrina Calder
Monochrome Room
Stay Date Jul 2024
Solo travelers
6 Reviews
10/10
Outstanding
Posted on Aug 12, 2024
I had a lovely stay; the room was very clean, and I loved the rooftop pool and the view. Additionally, the staff is pleasant and kind. The breakfast was also delicious, with a lot of options. I would stay at this property again.
Response from Property: Dear Sabrina Calder,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the room that we have provided you wtih, as well as our rooftop pool. Also, we are very glad to hear that you enjoyed our buffet breakfast. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
C James New
Monochrome Room
Stay Date Jun 2024
Couples
2 Reviews
8.5/10
Very Good
Posted on Jul 27, 2024
Very cool city hotel, good gym and urban style.
Response from Property: Dear Mr. C James,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the design of our hotel as well as our gym. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
Igormartin
Monochrome Room
Stay Date Jan 2025
Solo travelers
2 Reviews
10/10
Outstanding
Posted on Feb 19, 2025
Good value for money
Response from Property: Dear Guest, thank you for choosing Zonar Zagreb hotel for your stay and leaving a review. We are glad to hear you liked your stay in our hotel. We hope we get the chance to welcome you back for an even more memorable stay. Kind regards, Zonar Zagreb Tribe team
Yunia Mediana
Zonar Spacebath Room
Stay Date Apr 2024
Couples
23 Reviews
10/10
Outstanding
Posted on May 25, 2024
Good place to stay
Response from Property: Dear Yunia Mediana,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the convenient location and found our hotel pleasant for your stay. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team