Willa Excelsior

Spacious room with adequate facilities. Staff are nice and helpful

Nice place to stay for one night. The room was clean and had nice decorations (Charlie Chaplin framed photos, bowler and swagger stick), but very small. The big variety of different food. All dishes were very fresh and tasty. Strongly recommend.

No oulets in room

This is like a kind of cheap annex of the Carlton Hotel. In fact, the reception desk is located in the Carlton. Here the staff is quite friendly and helpful with indications (it's quite hard to find the tourist office in the town), especially with the public transportation needed to arrive to the several entry points of the National Park. I took a single room for 4 nights and a economy double room for other 2, as it was not possible to book the 6 nights altogether in the single one. But when I arrived I was told that the manager had arranged that I could stay in the same single room the 6 nights. Nice, but the difference paid for the economy double room was never returned (I've suggested to the officer that I could have a breakfast in compensation, but he replied that that was to be discussed with the manager, who seemed to be the invisible man that all the staff was afraid of...). The room was provided with soap, good set of towel, bed linen, a very warm duvet and cover. There was also a common balcony that can give you a good relaxation time while looking at the mountains, if you are in the front part of the builing , or at the trees in the parking place. The building is of good quality so you don't hear noises of neighbours, meaning you can have a good quality of sleep. Even if my room was leading to the parking lot, I didn't hear the cars, and I imagine that it was of the soundproofness of the window and balcony door. In the corridor you have a boiling kettle with coffe, tea and sugar. In a sense, you are "left alone" during your stay, as there's nobody coming to do the cleaning (you can throw your own garbage in the parking lot). If you need a change of towels you have to pay for it. So it's understandable that people ask for a fridge, as the way of "giving service" is just as renting an apartment to you. Single rooms are in the 2nd floor, so you will have to climb stairs that can be quite painful after 8 hours in the Tatras. The floor has carpet, so it can be kind of warm in case of hot weather, but you can leave the balcony's door open. Sockets were only 2: one in the bathroom and other below the table. No soap provided. But location is perfect: just 3 blocks away from the main (peatonal) street, and other 3 blocks away from the main road where buses pass by to go to Tatras. In these 2 roads you have restaurants and markets for food. The breakfast offered is the one at the Carlton's, where they can also prepare lunch, but no dinner. I was offered to keep my luggage there the last day and to use the lobby room for internet.