Reviews of Golden Tulip Zanzibar Airport

Response from Property: Dear Valued Guest, thank you for choosing Golden Tulip Zanzibar Airport and for sharing your detailed feedback. We are pleased to know that you found our airport-adjacent location convenient, and that the cleanliness, room size, and overall value met your expectations. Your recognition is greatly appreciated. We also thank you for noting the distance to Stone Town. We understand that this may be less convenient for guests wishing to visit the area frequently, and we appreciate your balanced perspective. Your comments are valuable to us as they help future travelers form a clearer impression of the hotel’s location and advantages. We sincerely look forward to welcoming you again on a future visit to Zanzibar.

Response from Property: Dear Valued Guest,Thank you for your wonderful review.We are delighted to hear that you enjoyed our convenient location close to Zanzibar Airport and appreciated the pleasant environment of our hotel. Your kind words mean a great deal to our team.We look forward to welcoming you back to Golden Tulip Zanzibar Airport Hotel for another comfortable and enjoyable stay.Kind regards,Reservations Team

Response from Property: Dear Mr. Vergus,Thank you for taking the time to share your feedback.We are sorry to hear that your breakfast experience did not meet your expectations. Your comments are important to us, and we will review them with our Food & Beverage team as we continually work to improve the quality and variety of our breakfast offerings.Regarding the cappuccino, our breakfast package includes standard coffee and tea. Specialty coffee beverages, such as cappuccino, are available at an additional charge, and we apologize if this was not communicated clearly during your stay.We appreciate your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind regards,

Response from Property: Dear Guest, thank you for choosing Golden Tulip Zanzibar Airport and for sharing your kind feedback. We are delighted to know you found the hotel nice and clean, as well as cozy and comfortable. Your recognition is greatly appreciated, and we sincerely look forward to welcoming you again in the future.

Response from Property: Dear Guest, thank you so much for your lovely review and for choosing Golden Tulip Zanzibar Airport. We are delighted to know you enjoyed our convenient airport location, friendly staff, plentiful amenities, and breakfast buffet. Your kind words truly mean a lot to us, and we would be very happy to welcome you back again soon.

Response from Property: Dear Guest, thank you very much for sharing your kind review. We are delighted to know that our convenient location close to the airport added ease and comfort to your stay at Golden Tulip Zanzibar Airport. Your recognition means a lot to us, and we truly look forward to welcoming you back for another pleasant visit in the near future.

Response from Property: Dear Guest, thank you for sharing your feedback. We sincerely apologize that your check-in at Golden Tulip Zanzibar Airport was not arranged in accordance with your reservation, and that the subsequent communication did not resolve the issue satisfactorily. We deeply regret that this resulted in your having to stay in a remote, unsatisfactory, and inadequate alternative property. This experience is far below the standard we aim to provide. Your comments have been taken very seriously, and we will continue to review and improve our service and guest experience. We appreciate your feedback and regret the disappointment caused.

Response from Property: Hello, thank you for choosing Golden Tulip Zanzibar Airport and for sharing your positive feedback. We are delighted to know that you found your room spacious and bright, and that the overall environment met your expectations. Your kind recognition is greatly appreciated and serves as encouragement to our team. We sincerely look forward to welcoming you again for another pleasant stay.

Response from Property: Dear Guest, thank you for choosing Golden Tulip Zanzibar Airport and for sharing your kind feedback. We are delighted to know that you enjoyed the pleasant environment and found the breakfast delicious. Your recognition is a great encouragement to our team. We sincerely look forward to welcoming you back for another enjoyable stay in the future.

Response from Property: Dear Guest, thank you for choosing Golden Tulip Zanzibar Airport and for sharing your positive feedback. We are pleased to know that your stay met your expectations, that you would highly recommend our hotel, and that our convenient location near the airport added to your experience. Your recognition is greatly appreciated and serves as strong encouragement to our team. We sincerely look forward to welcoming you again on your next visit.

Response from Property: Dear Guest, thank you for sharing your experience, and we are truly sorry that your stay at Golden Tulip Zanzibar Airport was so upsetting and disappointing. We sincerely apologize for the serious room assignment mistake on your late-night arrival, for the fear and embarrassment this caused, and especially for not offering you the apology and care you deserved at that moment. We are also very sorry about the unannounced change from a twin room to a double room, the musty smell, the incomplete room cleaning, and the flies in the restaurant during breakfast. None of these reflect the experience we hope to provide. Your feedback is deeply valued, and we will continue to improve with great care. We regret letting you down and hope you may one day give us another opportunity to offer you a much better stay.