Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof

Experience Grand Hotel Zermatterhof, a 5-star hotel in Zermatt. It holds a rating of 8.9/10 from 83 reviews, combining quality and value, with rates starting at US$721.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Pfarrkirche St. Mauritius: 0.07 km away

Mountaineer's Cemetery: 0.11 km away

Matterhorn Museum - Zermatlantis: 0.05 km away

Amenity Highlights

Leisure: Tea room, Massage room, Tennis court

Pets policy: Pets are allowed, including dogs, for a fee of CHF 35 (approx. US$5).

Breakfast style: American,Continental,Vegan,Vegetarian

Food & Drink: Room service, Snack bar, Cafe, Restaurant, Bar, Lobby bar

Grand Hotel Zermatterhof

Renovated in 2025
No. 1 of Premium Hotels in Zermatt
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Highlights
Newly renovated
Ideal location
Airport pick-up available
Great views
Delicious breakfast
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Amenities
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Property Description
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Very good hotel with a view of the Matterhorn
Surroundings
Train: Zermatt Station
(530m)
Train: Zermatt GGB Station
(540m)
Landmarks: Matterhorn Museum - Zermatlantis
(<100m)
Landmarks: Pfarrkirche St. Mauritius
(<100m)
Landmarks: Mountaineer's Cemetery
(110m)
Landmarks: ZERMATTERS
(120m)
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15

Superior One Bedroom Suite

Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
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11

Grand Suite with Matterhorn View

Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Toothbrushes
Room Details
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Deluxe Room With Matterhorn View

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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Classic Double Room With Matterhorn View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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Corner One Bedroom Suite With Matterhorn View

1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Toothbrushes
Room Details
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Chalet Suite with Matterhorn View

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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9

Superior One Bedroom Suite with Matterhorn View

Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Toothbrushes
Room Details
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5

Deluxe Room

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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Classic Superior One Bedroom Suite

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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Chalet Suite with Balcony

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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Classic Room

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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8

Single Room

1 Double bed
18-20m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
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1

Classic Superior Double Room

Has window
Free Wi-Fi
Non-smoking
Refrigerator
Toothbrushes
Conditioner
Shampoo
Room Details
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Average for similar properties in Zermatt
Most Mentioned
Review summary
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Location: The hotel boasts a central location in Zermatt, offering breathtaking views of the Matterhorn and easy access to local attractions. Guests appreciated its proximity to ski lifts and the picturesque Alpine scenery, making it an ideal spot for both relaxation and adventure.(based on 2 reviews)
c‍b‍b‍k‍k‍b
July 18, 2024
I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2025
Very bad stay experience. I brought a child to stay with me. I forgot to write the child's name when booking the room. The child was only 9 years old. I was told that I had to pay 140 francs, but the room was still my original room type. I really couldn't understand it. Besides, the child was so young. If it was charged for an adult, I could understand. It was a very unpleasant stay. A child under 12 years old lived with his mother. They told me that there was an extra person and they had to charge an extra person. And 140 francs, a child, are you kidding? It was too bad.
Original TextTranslation provided by Google
R‍e‍p‍u‍b‍l‍i‍c‍_‍o‍c
September 19, 2024
I checked into this hotel by coincidence. Maybe I didn't make a reservation in advance and ordered it at the last minute. Maybe because I was a poor student, the front desk receptionist was a little slow at first. But I did book a youth hostel. The train was delayed and I missed the check-in time, so I spent money to rebook here. The location is amazing. Some rooms can see the Matterhorn from the window. The facilities are great. The hotel gave me custom chocolate and red wine when I checked in. Except for alcoholic drinks, everything in the mini bar is free. The breakfast is generally good, but it does not meet the standards of this level. The French toast is like chewing wax, but considering it is in Switzerland, it is normal. There is a horse carriage pick-up service, which attracted the attention of passers-by. I tried it with caution.
Original TextTranslation provided by Google
Z‍h‍u‍i‍r‍u‍f‍a‍n‍c‍h‍e‍n‍d‍e‍t‍i‍a‍n‍s‍h‍i
July 20, 2024
The room is very nice. The location is excellent. You can see the Matterhorn mountain view, sunrise and sunset. The surrounding transportation is convenient. It is not far from the train station, about 500 meters, but it is all uphill. The hotel itself has a shuttle bus, but I didn't know it when I booked the hotel, so I had to drag my luggage for several hundred meters to the hotel after getting off the train. The breakfast was okay. The service staff was satisfactory. There was a capsule coffee machine in the room, and a few bottles of water were given. There were free soft drinks in the minibar, but alcohol was charged. However, unlike other hotels, it would not be stated what was free and what needed to be paid. I still called the front desk to find out. I think this should be improved. It is more warm to have free chocolates and red wine. Overall, it was not bad. The deduction was that the items mentioned above were not written very clearly.
Original TextTranslation provided by Google
k‍a‍k‍u‍k‍a‍n
November 13, 2023
The shuttle service, the reception, the cleanliness of the rooms, and the view are all top class. Prices are within acceptable range by Swiss standards. In addition to a beautiful sauna, the spa also has a cold room like a freezer, so if you're a sauna-loving Japanese, you'll be well equipped!The breakfast was also very delicious.
Original TextTranslation provided by Google
S‍u‍g‍a‍r‍t‍a‍n‍g‍t‍a‍n‍g‍g‍u‍o
July 22, 2024
Very good hotel with a view of the Matterhorn
Original TextTranslation provided by Google
w‍e‍n‍d‍y‍2‍2‍1‍6‍5
February 27, 2026
房間很漂亮,高檔,衞生,暖氣足
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L‍M‍Y‍T‍T
August 3, 2025
一家無可挑剔的酒店,服務周到,酒店的菜品很不錯,偏法式,值得一住。
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 1 day in advance by email/phone.At the same time, please provide your check-in time

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAmerican, Continental, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Buffet:CHF 100.00 (approx. US$128.83) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: CHF 35.00 (approx. US$45.09) per pet per day

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 16 years old

Paying at the hotel

  • Cash

Property Description

  • Renovated: 2025
  • Number of Rooms: 69
Phone:+41-27-9666600
Email:reservation@zermatterhof.ch
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

You might be wondering

What are the check-in and check-out times at Grand Hotel Zermatterhof?

Check-in time at Grand Hotel Zermatterhof starts at 15:00, and check-out time is by 12:00.

Does Grand Hotel Zermatterhof have a pool?

Yes, Grand Hotel Zermatterhof has a swimming pool for guests.

Are pets allowed at Grand Hotel Zermatterhof?

Yes, pets are welcome at Grand Hotel Zermatterhof, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Grand Hotel Zermatterhof serve breakfast?

Yes, Grand Hotel Zermatterhof serves breakfast for guests. Breakfast options include American, Continental, Vegan, Vegetarian style.

How much does it cost to stay at Grand Hotel Zermatterhof?

Room prices at Grand Hotel Zermatterhof vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

What’s the cancellation policy at Grand Hotel Zermatterhof?

The cancellation policy at Grand Hotel Zermatterhof depends on your room type and booking terms.

Does Grand Hotel Zermatterhof offer airport transfers?

Yes, Grand Hotel Zermatterhof offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest Train StationZermatt Station
Distance to Train Station0.53KM
Average Price FromUSD1920
Hotel Star Rating5