Elite

When we arrived at the hotel the receptionist told us that one of of the rooms is only booked for the 11th while we booked it until the 12th. The duvet had a stain on it when we arrived and the towel in the bathroom had some booger on it! The elevator smelled awful but it was cleaned later. The receptionist is very friendly and professional, she was one of the reasons that made our stay better. Also, the other staff at breakfast were nice too. The breakfast is basic with good choices. The location is more than perfect! But over all it’s overpriced in my opinion for what we’re got in return.

This is a great little hotel. The rooms are very nice, comfortable with a small balcony with table and 2 chairs. The location couldn’t be better for ease of wandering around the town or getting to and from the train station (5 min walk). The bed was comfortable. The breakfast was decent, not a lot of selection, limited types of cheeses and meat, and basic breads, but you could ask for them to make you eggs. We would definitely stay here again.

The hotel is centrally located, close to the train station, Gornergratbahn and the busstop to the other ski lifts to Sunnega and Furi. It is also walkable. Next door is an excellent Italian Restaurant that was fully booked all days, so timely reservations required. The room is excellent however called a suite. Excellent shower, good beds, nice balcony.

Very close to the Train station. It is a small but very newly renovated, comfortable and friendly hotel. The rooms are amazing. Very good value for money. The breakfast was very good as well. Te views are also very nice, depending on which side you are located. Zermatt is a town to go out and about, but the rooms do invite to stay in, have a coffee on the balcony and chill.

My friend and I booked 3 nights at Hotel Elite paying approximately about CHF330 per night which cost 50% more expensive during the period we were visiting Zermatt. When we arrived did we know that Zermatt Unplugged was ongoing probably this explained the 50% increase but never mind since we booked the rooms knowing the price. However when we saw the our room, it was not the same contemporary style that was advertised in the booking app. The hotel is rated as 3 stars but I think it’s more of a motel or hostel. For guests who are planning to book at Hotel Elite, please check the room that you are getting before booking. The rooms advertised on the booking app is not the same as what you are getting.

This is the worst hotel I have ever stayed in. Our room literally has holes in the sheets and crumbs on them. It is like sleeping on a rag. So outdated it is like a super 8 motel in the USA. Absolutely terrible, We also paid for a view of the matterhorn and we did not get that. I am extremely disappointed and completely disgusted. I will be scheduling a new hotel because of the quality of this nasty place. They do not have wifi or a front desk personnel after 9 pm (I didn't realize I was staying in a hostel) . This hotel has very few updated rooms and they charge the same price for these disgusting rooms as they do the updated which is complete false advertising. I actually cannot believe this. I wont even take my shoes off because this place is so horrid let alone sleep in the bed that they offered. These disgusting photos don’t even do this hotel room justice of its true state.

Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!

Lovely Little Hotel very clean and comfortable and at a great price and great location

The service in this hotel is the best.