Matterstrasse 23, Zermatt, Canton of Valais, 3920, SwitzerlandView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Hotel Zermama Zermatt Guest Reviews
4.6/5
Great
51 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(51)
Positive reviews(11)
Reviews with photos/video(5)
李家的木
Classic Twin Room, Balcony, Mountain View
Checked in Oct 2023
Family
18 Reviews
4.5/5
Great
Posted on Nov 27, 2023
Everything was good at this hotel except the automatic lights sensor which has a very annoying sound throughout our stay.
Other than this, all’s well when it comes to the location, wifi was stable, room design and scenic views from the balcony were as reflected on the website and not forgetting, the complimentary shuttle to train station.
Thanks for the great service, strongly recommended.
Guest User
Classic Suite
Checked in Apr 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on May 16, 2024
Great job!
Anonymous User
Classic Twin Room, Balcony, Mountain View
Checked in Sep 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
The room is clean and sanitary, with a balcony where you can see the snow-capped mountains and watch the sunrise and sunset. You can store your luggage, the front desk staff is very friendly, and it is a good stay experience.
Original TextTranslated by Google
Guest User
Classic Twin Room, Balcony, Mountain View
Checked in Apr 2024
Couples
13 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
Very nice with a view of the Matterhorn. Good value for money.
Original TextTranslated by Google
HUANG Annie
Grand Double Room with Balcony
Checked in Apr 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on May 16, 2024
If you want to see the Matterhorn, you cannot see this balcony room type, and the bathroom does not have a bathtub. If you are concerned, you can pay attention to it. The hotel is very close to the station, and you can also make an appointment to ask the hotel to be connected to the station. The overall experience is good!
Original TextTranslated by Google
Guest User
Classic Twin Room, Balcony, Mountain View
Checked in Aug 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 12, 2023
I am very satisfied with the fact that I can see the Matterhorn from the balcony. The front desk was very considerate and sent it to the room. It also introduced various instructions in detail. There is a special welcome card and the facilities are complete. There are also chocolates of the same type as the Matterhorn in the refrigerator. You can take pictures and check in. There are various commercial streets. convenient
Original TextTranslated by Google
Anonymous User
Classic Twin Room, Balcony, Mountain View
Checked in May 2023
Travel with friends
22 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2023
Nice hotel. Convenient to go everywhere. Eating downstairs is also very convenient.
Original TextTranslated by Google
6/7
LLINF
Classic Twin Room, Balcony, Mountain View
Checked in Oct 2024
Business travelers
22 Reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
Very good, very convenient
Original TextTranslated by Google
Shengpeideluowenquanlongqie
Classic Single Room with Private Bathroom
Checked in Aug 2023
Solo travelers
28 Reviews
4.0/5
Very Good
Posted on Sep 12, 2023
The decoration of the room has a sense of design, but it's a pity that we can't see the Matterhorn from the room.