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Orient Boutique Hotel Guest Reviews
4.6/5
Very Good
1368 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1368)
Positive reviews(1345)
Reviews with photos/video(388)
Great value for money(48)
Delicious breakfast(30)
Convenient parking(25)
Friendly front desk staff(23)
Perfect for business trips(18)
Strange smell in room(10)
Stayed multiple times(9)
Located downtown(7)
Negative reviews(23)
Guest User
Boutique Room (2 Beds) (Special Promotion)
Checked in May 2024
Business travelers
14 Reviews
4.0/5
Very Good
Posted on Jun 4, 2024
Hotel was good and place was great, green and clean. I really liked
Response from Property: 致我們尊敬的賓客:您好!感謝您的光臨!同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Wonderful Double Bed Room
Checked in Jan 2025
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2025
环境:OK,
卫生:ok
服务:ok
Response from Property: 您好!感謝您選擇入住東方精品酒店並留下您的寶貴意見,您的支持和讚揚是我們前進的最好動力。我們將繼續秉承“賓客至上”的服務理念,為賓客提供優質服務以及舒適的入住環境。祝您身體健康,工作順利!
GURAV
Boutique Room (2 Beds) (Special Promotion)
Checked in Jun 2023
Other
27 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2023
Very good 😊
Response from Property: 尊敬的顧客,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Guest User
Standard Single Room
Checked in Apr 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on May 14, 2024
I like this place. Every time I come here, the waiter helps me solve the problem. Thank you.
Original TextTranslated by Google
Response from Property: 感謝您給予酒店關注以及您對我們的信任、肯定與支持。酒店一直秉承服務至上的理念為每一位入住客人提供貼心而細緻的服務,力求為更多的客人提供尊貴不凡的入住體驗,我們將會不斷努力,努力為客人提供更完善、更人性化的服務。希望能一如既往的為您提供温馨、舒適的入住環境!祝您生活愉快!
Guest User
Standard Single Room
Checked in Mar 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
Elegant environment, considerate and comfortable service
Original TextTranslated by Google
Response from Property: Dear customers, we always believe that good reputation must be recommended by the most sincere satisfaction of guests, and we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel, and we sincerely look forward to your visit again!
Anonymous User
Jushui Wealth Chess & Cards Double Bed Room
Checked in Jan 2024
Couples
5 Reviews
2.7/5
Posted on Feb 12, 2024
Very old hotel, the room settings are also very old. I booked this hotel for the mahjong room. There are scattered melon seed shells on the carpet at the entrance, and there are napkins and nut shells thrown by others under the sofa by the window. The environment after cleaning is so bad. The room smells very smokey, and the cleaning staff did not open the window for ventilation. The TV set-top box is hidden behind the TV, and the remote control cannot be operated. It took a long time to fix it. The sound of the air conditioner outdoor unit is very loud at night, like the sound of a tractor, which makes it difficult to sleep well. The window can barely be closed. The room is equipped with an unknown brand of mineral water. The double breakfast delivered to the room is completely different from the advertised buffet breakfast. In addition to white porridge and grain porridge, there are only sesame cakes, knife-cut white steamed buns, a little bit of pickled mustard, pumpkin, tea eggs, soy milk, and milk. The most bizarre thing is that there is duck neck for breakfast? ? ? There is nothing else. This kind of buffet breakfast costs 38 per person, which is really outrageous! ! ! I will never go to this hotel again
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Gerongwangrong
Boutique Room (2 Beds) (Special Promotion)
Checked in Dec 2023
Business travelers
216 Reviews
4.2/5
Very Good
Posted on Jan 21, 2024
The cleaning is actually quite clean, but the room has a bit of odor. The parking lot is inside the hotel, which is very good. It is very close to the old street. It is very convenient for eating, drinking and having fun. The service attitude is also very good. The decoration is a bit old. The check-out time is extended to 2 pm, which is very good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Guest User
Boutique Room (2 Beds) (Special Promotion)
Checked in Dec 2023
Business travelers
26 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2024
Clean and sanitary, the location is also very good. The front desk lady is also very responsible. The floor is also clean and sanitary, the room is moderate, and it is very suitable for business trips. A good place with good quality and low price
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Nivn
Executive Business Suite
Checked in Mar 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good, like it
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Guest User
Boutique Room (2 Beds) (Special Promotion)
Checked in Apr 2024
Family
64 Reviews
3.5/5
Posted on May 4, 2024
Pros 1 Upgraded room 2 Good location, convenient to Yangshe Old Street 3 Some snacks were given in the room
Cons 1 Average decoration 2 The room has a flight 3 The breakfast is very average, nothing to eat, no noodle stalls.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Response from Property: Hello! Thank you for choosing to stay at the Oriental Boutique Hotel and leaving your valuable comments. Your support and praise are the best motivation for us to move forward. We will continue to uphold the service concept of "guests first" and provide guests with high-quality services and a comfortable accommodation environment. I wish you good health and smooth work!
Guest User
Boutique Room (2 Beds) (Special Promotion)
Checked in Feb 2024
Other
7 Reviews
1.0/5
Posted on Mar 2, 2024
I come here every time I take a shower. I checked in at midnight last night. The room starts with 1. The lady at the front desk didn't say that it was on the first floor (let's just forget about my own problem). After arriving at the hotel, I wanted to connect to the Wi-Fi, but I couldn't. I tried other room numbers and was sure that I couldn't solve it myself. I called the front desk to tell them that there was nothing I could do, so let it be. I don't need you to have a good service attitude, but you don't even have the most basic respect. I understand that you are tired because you work the night shift, but you need to serve the guests. It's your problem that you didn't do your job well. I also asked if it was the same when I changed to the room upstairs, and the answer was I didn't know. I hung up the phone in a hurry! When I came here, I felt very uncomfortable and had a fever all the time. I didn't care much and just slept for a few hours on the first floor. There was no Internet the whole time, and she didn't plan to come over to see me (she was busy sleeping). I will never stay in this hotel again, including taking a shower and eating. I hope it will attract attention.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Single Room
Checked in Nov 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 21, 2023
Highly recommended, very good
Original TextTranslated by Google
Response from Property: To our respected guests: Hello! Thank you for your visit! At the same time, we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!
Guest User
Standard Single Room
Checked in Jan 2024
Other
3 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
Zhangjiagang is a beautiful city, and the lobby staff of the Oriental Boutique Hotel are even more beautiful. It was raining when I left the hotel today, and the windshield wiper of my car was broken. I was so anxious that I couldn't go home during the New Year holiday. It was their help that helped me contact a repair shop and solved my urgent problem. Thank you!
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
Xieniyicheng
Boutique Room (2 Beds) (Special Promotion)
Checked in Jun 2023
Travel with friends
118 Reviews
5.0/5
Outstanding
Posted on Aug 16, 2023
The room is very clean and spacious. There are snacks. There is a foot bath shop next to it, which is very convenient. The environment is comfortable and beautiful. I slept until I woke up naturally and felt energetic in the morning.
Original TextTranslated by Google
Response from Property: We provide services with heart, sincerely improve quality, and pay careful attention to experience. No matter what wonderful things happen, we will accompany you, and no matter what hardships you encounter, we will stand by you through thick and thin! Thank you again for choosing Oriental Boutique Hotel, we will always be here for you!