Reviews of Floral Hotel · Zhangjiajie in the spring hotel (Wulingyuan National Forest Park store)
Floral Hotel · Zhangjiajie in the spring hotel (Wulingyuan National Forest Park store)
Wujiayukou Boutique Inn Community, Jundi Road (Near the Landmark Gate of Forest Park), Wulingyuan District, Zhangjiajie, Hunan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Very Good
504 Reviews
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Verified reviews
Location9.3
Amenities9.1
Service9.7
Cleanliness9.2
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Positive reviews(499)
Reviews with photos/video(150)
Convenient location(92)
Friendly staff(71)
Quiet & comfortable(48)
Close to scenic area(42)
Convenient parking(11)
Offers pick-up/drop-offs(7)
Delicious breakfast(6)
Highly recommended(4)
Negative reviews(5)
Neekobb
Lan Feng Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Oct 2025
Couple
4 Reviews
9.0/10
Great
Posted on Nov 18, 2025
A wonderful stay! The hotel staff went above and beyond to help us buy tickets for Zhangjiajie National Park and the Grand Canyon and gave us perfect directions. Our room was comfortable, and the heat blanket was so good—it made the chilly nights incredibly cozy. The only very small downside was that the floor was a little sticky, but everything else was excellent.
Response from Property: Thanks a lot!There is a very important message for everyone,we offer discounts on tickets to all scenic spots in Zhangjiajie。ranging from 10 yuan to 70 yuan lower than the official prices 。
Mgebb
Mountain-View Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Oct 2025
Solo traveler
7 Reviews
10/10
Outstanding
Posted on Nov 15, 2025
Perfect location right next to the entry gates. Owner is a very friendly man and speaks good English, and can help you plan your itinerary for Zhangjiajie & Tianmen Mountain. The room had a rustic charm and was clean. I would advise to visit the national park at the earliest time slots (7am) and go straight for the Bailong Elevator, as this will give you a couple of hours to see the best sights before hundreds of tour groups show up!
Response from Property: Thanks a lot!There is a very important message for everyone,we offer discounts on tickets to all scenic spots in Zhangjiajie。ranging from 10 yuan to 70 yuan lower than the official prices 。
M27668****
Xiangxi Style Pastoral Twin Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Sep 2025
Family
39 Reviews
10/10
Outstanding
Posted on Nov 14, 2025
Highly recommend Spring Blossom Inn Zhangjiajie! It's right next to Wulingyuan National Forest Park, so you can head straight into the mountains for sightseeing as soon as you step out – super convenient and saves a lot of travel time. The rooms are clean and fresh, with a lovely natural wood decor that feels warm and cozy. The bedding is soft and comfortable, ensuring a good night's sleep, and the soundproofing is excellent. Facilities are complete and practical, with impeccable hygiene details. The owner and staff are enthusiastic and professional, patiently helping with tour route planning and offering tips to avoid tourist traps. It offers incredible value for money; you can relax and unwind here after a long day of exploring. If you're coming to Zhangjiajie Wulingyuan, choosing this place is definitely the right call!
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Response from Property: Thank you for your positive review! We would like to solemnly declare that all our rooms are equipped with electric blankets! Guests from the north no longer need to worry about being cold while sleeping! In addition, we have three other advantages: firstly, we are only 200 meters from the East Gate; secondly, there are two washing machines and a covered drying area on the roof, with 500 clothes hangers, all free of charge; and thirdly, we will provide free scenic area maps and customize itineraries based on guests' physical condition and time, all free of charge.
Meiyushengjing55-1-3-3
Wind Blows Wheat Waves Tranquil Twin Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Sep 2025
Other
11 Reviews
10/10
Outstanding
Posted on Oct 14, 2025
The hotel's location is great, less than a 10-minute walk to the East Gate (the main entrance). The owner was very kind and answered all our questions, even giving us detailed explanations of the pros and cons of various tour routes. As an 80-year-old couple traveling independently, we chose Route B. On the first day, we took the eco-car from the East Gate at 8:00 AM directly to the Bailong Elevator, rode it to the upper station, and toured the main attractions of Yuanjiajie. For lunch, we stayed overnight at a guesthouse on the cliffside. On the second day, after visiting the main attractions of Tianzi Mountain, we took the cable car down the mountain, then toured the Ten-Mile Gallery and a short section of the Golden Whip Stream before returning to the guesthouse at 3 PM.
The room was on the second floor, matched the description, and was clean and well-equipped. We were quite satisfied and would recommend it.
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6/10
Response from Property: 感恩您的好評!我們努力為客人提供遊玩好、睡覺好、吃飯好、洗澡好、上網好的“五好服務”!我們會免費送客人地圖,並對着地圖個性化的規劃好行程,把一些風景好、旅行團不去、拍照很美的景點規劃進去,所以來的客人都不用費心做攻略!同時我們還可以優惠價買各大景區門票,含武陵源國家森林公園、天門山、大峽谷玻璃橋、魅力湘西、張家界千古情、黃龍洞、寶峯湖等,保證比網上自購優惠!另外我們還提供接送站、行李託運寄存等,確保讓您玩得省心、省力、省錢!
Anonymous User
Lan Feng Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Jul 2025
Couple
2 Reviews
10/10
Outstanding
Posted on Aug 4, 2025
The owner was very friendly and gave detailed advice on how to build a route through the park. Thank you for the warm welcome!
Response from Property: Thanks for your praise.We have 3 characteristics:First,We are only 200 meters away from the entrance of the scenic spot,and we can walk there in 5 or 6 minutes.Second,we can wash clothes on the roof of floor 5,no matter whether it is rainy or sunny,and there is a sheltered place we can dry clothes.Third,We will give a map to guests and explain to them how to go to the play park so that they can save worry and effort.There is a very important message for everyone,we offer discounts on tickets to all scenic spots in Zhangjiajie。
_WB253130****
Mountain-View Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Jun 2025
Family
7 Reviews
8.0/10
Very good
Posted on Aug 15, 2025
Great location with plenty of dining options nearby and easy access to attractions. The room was relatively quiet. There's a rooftop terrace for drying clothes and a washing machine available for guest use.
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Response from Property: Thank you for your positive review! We strive to provide our guests with the "Five Best Services" of having fun, sleeping, eating, bathing, and internet! We provide complimentary maps and help you plan your itinerary accordingly, including scenic spots not visited by tour groups and photogenic spots, so you don't have to worry about planning a guide! We also offer discounted tickets to major scenic spots, including Wulingyuan National Forest Park, Tianmen Mountain, the Grand Canyon Glass Bridge, Charming Xiangxi, Zhangjiajie Eternal Love, Huanglong Cave, Baofeng Lake, and more—guaranteed to be cheaper than purchasing online! We also offer pick-up and drop-off services, luggage storage, and more, ensuring your trip is hassle-free, effortless, and cost-effective!
Guest User
Sunshine Standard Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Nov 2025
Couple
4 Reviews
5.0/10
Posted on Dec 14, 2025
Very poor service. We were the only guests, yet our rooms had no towels, body wash container was empty, no bottles of drinking water. No receptionist to check us in. Aftwr we messaged him, we had to wait for 10 minutes. He helped us carried the luggage upstairs to our room, then disappeared to continue his dinner. He only cleared the rubbish bins daily.
Excellent location though. Only 5 minutes walk to the mist popular entrance of zhangjiajie national forest park.
Response from Property: Your review has really saddened us deeply. We can’t help wondering if there might have been some misunderstanding about your stay with us.We want to clarify that we replaced your towels and bath towels every single day during your stay, and we even provided an extra set of brand-new ones for your convenience. For bottled water, we did inform you that you could get as much as you needed free of charge from the front desk at any time.Additionally, we provided you with a complimentary park map and walked you through detailed scenic routes personally. We also offered free access to our washing machine for your laundry. Whenever the shower gel in your room ran low, we refilled it immediately upon noticing.We also added each other on WeChat and made it clear that you could contact us anytime for any concerns—we were always ready to assist you promptly. We truly hope to have the chance to clarify any misunderstandings and make things right if we can.
thalion
Exotic Style Mountain View Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Apr 2025
Solo traveler
69 Reviews
10/10
Outstanding
Posted on May 29, 2025
Highly recommended! It's been ages since I met a guesthouse owner so knowledgeable about hiking trails. A special thank you to the owner for helping me plan my routes; it made my flexible time truly worthwhile. I clocked 100,000 steps in three days and managed to visit all the attractions.
The room was very clean; they collected the trash daily, keeping everything tidy.
There's no elevator, but the owner was very helpful with luggage. It's located on the third row of a back street, ensuring a quiet night's sleep, yet it's still very close to dining options and the night market.
If you're driving during peak season, I'd recommend contacting the owner beforehand to reserve a parking spot.
Show OriginalGoogle Translated
6/9
Response from Property: Thank you for your positive review! We strive to provide our guests with "five-good services": a great time, a good night's sleep, a good meal, a good shower, and great internet access! We'll provide you with a free map and personalize your itinerary based on it, including scenic spots that tour groups don't visit and are perfect for taking photos, so you don't need to worry about planning! We also offer discounted tickets to major scenic spots, including Wulingyuan National Forest Park, Tianmen Mountain, the Grand Canyon Glass Bridge, Charming Xiangxi, Zhangjiajie Ancient Love Show, Huanglong Cave, Baofeng Lake, etc., guaranteed to be cheaper than buying online! In addition, we provide pick-up and drop-off services, luggage shipping and storage, ensuring you have a worry-free, effortless, and cost-effective trip!
Guest User
Mountain-View Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Oct 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Nov 5, 2025
The host was very kind and helpful, the hotel was beautiful and conveniently located right next to the park. I highly recommend it!
Response from Property: Thanks a lot!There is a very important message for everyone,we offer discounts on tickets to all scenic spots in Zhangjiajie。ranging from 10 yuan to 70 yuan lower than the official prices 。
Guest User
Exotic Style Mountain View Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Oct 2025
Traveling with friends
6 Reviews
9.0/10
Great
Posted on Nov 5, 2025
We like the hotel a lot, very nice and helpful host with basic english skills. Good breakfast in nearby restaurant.
Response from Property: Thanks a lot!There is a very important message for everyone,we offer discounts on tickets to all scenic spots in Zhangjiajie。ranging from 10 yuan to 70 yuan lower than the official prices 。
M365335****
Mountain-View Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Sep 2025
Family
49 Reviews
10/10
Outstanding
Posted on Oct 25, 2025
Coming to Wulingyuan, choosing the right accommodation doubled our happiness! This place is close to the East Gate, and everything from transportation to service, food, and lodging was a pleasant surprise. Definitely full marks! The transportation is so convenient; you don't have to walk an extra step. From the Wulingyuan Bus Station to the hotel, and from the hotel to the Emblem Gate, it's about 600 meters each way, a roughly ten-minute walk.
The location itself is superb; the scenic area entrance is right outside. When you're tired from exploring, you don't have to rush back, which is both convenient and a time-saver. The owners are genuinely warm and helpful people. When we arrived, our room wasn't ready yet, but without a second thought, they helped us store our luggage and proactively suggested adding each other on WeChat for easier communication if we needed anything. In the evening, they even went out of their way to explain the attractions and touring routes to us... The room, all made of solid wood, felt like staying in a cozy little cabin in the forest – spacious and comfortable, just like home.
As for the food: there's a wide variety, including freshly cooked rice noodles, wontons, noodle soup, fried dough sticks, flatbreads, fried rice, rice rolls, and hot soy milk... In a word, the value for money is incredibly high!
When traveling, you look for convenience, comfort, and value for money, and this place delivers on all fronts. I absolutely have to give it a five-star review!
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Response from Property: 感恩您的好評!我們努力為客人提供遊玩好、睡覺好、吃飯好、洗澡好、上網好的“五好服務”!我們會免費送客人地圖,並對着地圖個性化的規劃好行程,把一些風景好、旅行團不去、拍照很美的景點規劃進去,所以來的客人都不用費心做攻略!同時我們還可以優惠價買各大景區門票,含武陵源國家森林公園、天門山、大峽谷玻璃橋、魅力湘西、張家界千古情、黃龍洞、寶峯湖等,保證比網上自購優惠!另外我們還提供接送站、行李託運寄存等,確保讓您玩得省心、省力、省錢!
Jakeis
Sunshine Standard Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Sep 2025
Traveling with friends
6 Reviews
10/10
Outstanding
Posted on Oct 17, 2025
The hotel was close to East gate , so it was easy to walk there. The host was very knowledgeable about Wulingyuan, so even though it was my first time there, I was able to easily get to the places I wanted and enjoy the scenery. I was grateful that the host was so helpful when I told him about the difficulties I was facing locally.
Response from Property: Thanks for your praise.We have 3 characteristics:First,We are only 200 meters away from the entrance of the scenic spot,and we can walk there in 5 or 6 minutes.Second,we can wash clothes on the roof of floor 5,no matter whether it is rainy or sunny,and there is a sheltered place we can dry clothes.Third,We will give a map to guests and explain to them how to go to the play park so that they can save worry and effort.There is a very important message for everyone,we offer discounts on tickets to all scenic spots in Zhangjiajie。
M312749****
Sunshine Standard Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Sep 2025
Family
2 Reviews
10/10
Outstanding
Posted on Oct 14, 2025
The room was clean and very close to the East Gate. The owner provided excellent service, explaining my itinerary for the first and second days upon arrival. As a solo traveler, I was given a planning map, which was incredibly helpful for my trip.
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Response from Property: 感恩您的好評!我們努力為客人提供遊玩好、睡覺好、吃飯好、洗澡好、上網好的“五好服務”!我們會免費送客人地圖,並對着地圖個性化的規劃好行程,把一些風景好、旅行團不去、拍照很美的景點規劃進去,所以來的客人都不用費心做攻略!同時我們還可以優惠價買各大景區門票,含武陵源國家森林公園、天門山、大峽谷玻璃橋、魅力湘西、張家界千古情、黃龍洞、寶峯湖等,保證比網上自購優惠!另外我們還提供接送站、行李託運寄存等,確保讓您玩得省心、省力、省錢!
Marta Bilelo
Lan Feng Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Sep 2025
Couple
5 Reviews
8.5/10
Very good
Posted on Oct 14, 2025
Perfect location to enter the natural park, literally takes 5min by walk, so it’s great to go early in the morning. The owners are very friendly and kind. Also, I forgot something in the hotel, and they helped sending it to where I was.
Response from Property: Thanks for your praise.We have 3 characteristics:First,We are only 200 meters away from the entrance of the scenic spot,and we can walk there in 5 or 6 minutes.Second,we can wash clothes on the roof of floor 5,no matter whether it is rainy or sunny,and there is a sheltered place we can dry clothes.Third,We will give a map to guests and explain to them how to go to the play park so that they can save worry and effort.There is a very important message for everyone,we offer discounts on tickets to all scenic spots in Zhangjiajie。
_WeChat256983****
Mountain-View Double Bed Room (Graphene Electric Blanket + Disposable Towels And Bath Towels)
Stay Date Sep 2025
Family
25 Reviews
6.0/10
Posted on Oct 21, 2025
The owner was very friendly and provided great service, but the environment and facilities are really outdated. The bathroom, in particular, is quite concerning, and I'd recommend a renovation.