Stone Haven· Zhangjiajie National Forest Cave Homestay

We had the best experience at stone haven zhangjiajie. The service was exceptional, both ManMan and Xiao Yu and every single staff there were super attentive and it was a true 5 start service experience (..and I’ve stayed in four seasons in Maui). We enjoyed our complimentary afternoon tea the day we were leaving and we were in a little rush so manman suggested to pack it for us as snacks for later. My kids are not used to Chinese food, so the breakfast buffet was a hit. They had everything my kids enjoyed which was a lifesaver! Some area of the hotel is still improving and under construction, but the room, pool and dinning are beautiful, clean and comfortable. We loved it and highly recommend, and will definitely come back!

The location is incredible, placed in a real cave with stunning views on the river, very close to the national forest too (15minutes by foot). Most importantly the service was incredible, they'll assist you through everything, literally.

What can I say, the highlight of China so far. Stone Haven is my new favourite hotel. So unique, luxurious and special. Perfect location just 2 minutes walk back from the hussle and bustle. The staff here are so friendly and willing to organise anything for you. So professional. Breakfast is great and the dinner was lovely too. Don’t forget to walk through the hotels very own cave.

Outstanding!!!! As a solo traveler I wasn’t use to being fussed over so much, but the entire team at this hotel would go out of their way to help, especially when it came to negotiating the avatar mountains (not as simple as you’d think). The rooms were so sleek and sexy, and the view, wow, you could see the clouds roll past the window and mist from the town stream. Pool was amazing. The service of a 5 star hotel with family vibes. Free unlimited beer and ice creams . The breakfast was excellent!! Bar fridge stocked free and even a fruit platter on arrival. Really set the tone for a wonderful experience. If you’re planning a trip to see area, I’d recommend staying here three nights and commuting to zhangjaijie and back for tianmen

What can I say, we had such a wonderful trip. Wish that we can stay longer. Their service is way above what we can hope for. They picked us up from the station. They attended to all our needs. Their hotel team are very helpful with all our travel plan. Especially Xiao Wang. Not to mention, they have a bar inside a cave!!. Also they have different theme rooms to cater to everyone's needs. Rooms are very clean. Highly recommended!!

Great place just in front of Forest Park entrance. Great panoramic windows and excellent service! Hotel is personnel extremely helpful with anything you may need - including transfer and discounted tours to Tiananmen mountain, Forest park, Cave and Grand Canyon. Highly recommended!

Fantastic hotel and Service, butler service was amazing. We got a custom plan for out trip through the national park which was amazing.