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Zhangjiajie Tianmenshan Inn Guest Reviews
4.4/5
100 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.3
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All reviews(100)
Positive reviews(97)
Reviews with photos/video(12)
Great value for money(20)
Awesome stay(17)
Awesome rooms(16)
Convenient location(16)
Great service(15)
Clean and tidy(14)
Great location(13)
Negative reviews(3)
Zaynys
Comfy Triple Room
Checked in Jul 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Aug 7, 2024
My stay at the Zhangjiajie hotel was truly delightful and great value for money. The location is superb, being conveniently close to the Tianmen Mountain Ropeway, Luckin Coffee, and McDonald's, making it easy to access local attractions and amenities. The rooms were clean and comfortable, with all the necessary facilities for a pleasant stay. The staff were friendly and attentive, ensuring a hassle-free experience. Highly recommended for anyone visiting Zhangjiajie!
Response from Property: Thank you very much for your positive evaluation of our homestay. Your support and encouragement are our driving force for continuous improvement. We hope we can provide you with satisfactory service again.
Edenmel
Special Single Room
Checked in Jul 2024
Solo travelers
10 Reviews
4.5/5
Great
Posted on Jul 26, 2024
The room was nice, had a big bed for myself. The location is ideal at the bottom of Tianmenshan, close to the train station and the bus station.
The people at the reception were quite cold but I could enter my room at 12 instead of 2 and store my luggage after checkout
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
ynkttravel
Special Single Room
Checked in Apr 2024
Solo travelers
26 Reviews
4.7/5
Amazing
Posted on Apr 24, 2024
I really enjoyed staying here for two nights.
The room is big enough for this price and room design is also good.
Fully attached amenity.
I'm so satisfied.
Response from Property: Thank you very much for your positive evaluation of our homestay. Your support and encouragement are our driving force for continuous improvement. We hope we can provide you with satisfactory service again.
Nonstopadventuring
Special Single Room
Checked in Apr 2024
Solo travelers
108 Reviews
4.2/5
Very Good
Posted on Apr 14, 2024
A decent room for the price, basic but functional. Good value for the price..right across from the cable 🚠 car
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
Hassy01
Cozy 2-bed Room
Checked in Mar 2024
Travel with friends
13 Reviews
4.7/5
Amazing
Posted on Mar 31, 2024
Hotel was well managed, boss was friendly and help us to arrange our trip whenever we needed his guidance, definitely recommend this place to my friends for stay. Affordable place with good management
Response from Property: Thank you very much for your favorable review of our B&B! Your satisfaction and praise are our greatest motivation and honor. We will continue to maintain high standards of hygiene, services and facilities to provide you with a warm and comfortable accommodation experience, making you feel at home.
Tony617
Special Single Room
Checked in Sep 2024
Solo travelers
15 Reviews
3.7/5
Posted on Sep 23, 2024
Great location - close to the tianmen cable car and the bus station to Zhangjiajie national park. A lot of restaurant around and the hotel was easy to find. The staff were helpful. Only thing is maybe they should clean the room regularly and take the rubbish every day. In general, really recommended for Zhangjiajie.
Response from Property: Hello, if you need to clean your room, please contact the front desk.
Ravindran
Special Single Room
Checked in May 2024
Solo travelers
31 Reviews
3.0/5
Posted on May 11, 2024
The hotel was okay. It didn't have a western toilet which was disappointing. There was also no drinking water in the room.
Response from Property: Thank you very much for your positive evaluation of our homestay. Your support and encouragement are our driving force for continuous improvement. We hope we can provide you with satisfactory service again.
yesiqi1999
Special Single Room
Checked in Mar 2024
Solo travelers
5 Reviews
3.2/5
Posted on Mar 30, 2024
The only good things I can say about this place are that it's cheap and close (<10 minutes' walk) to the Tianmenshan cable car station. The place is old and not very well-taken care of; the furnishings look dubious; the bathroom is always wet; the reception service is lukewarm at best; the "luggage storage" is just an unguarded place under the stairs next to a pile of cardboard. There's definitely better hostels in the vicinity.
Response from Property: Hello, thank you for your review. Our hotel has been open for 3 years. It is not a new hotel. If you have requirements for facilities and equipment, you can choose a newly opened hotel. Luggage storage does not require manual attendance, and we have a monitoring system that is safer.
Joosep
Special Single Room
Checked in Feb 2024
Solo travelers
10 Reviews
5.0/5
Outstanding
Posted on Feb 24, 2024
The receptionist was much friendlier and more helpful than in several other places I have been in my 2 month trip in China.
I stayed for 1 night and had a great experience, for the nightly price I paid I was very happy.
Response from Property: We are very pleased with your enthusiastic recommendation of our B&B. Your satisfaction and recommendations are our driving force, and we will continue to provide the best service to every guest.
Indigo Trekker
Cozy 2-bed Room
Checked in Feb 2024
Solo travelers
11 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
One of the best hotel with this price, owner is so helpful. Close to cable car station. Easy going must stay.
Response from Property: Thank you very much for your positive review of our B&B. Your support and encouragement are the driving force for our continuous improvement. We hope that we can provide you with satisfactory service again.
Dr. Rafid Ibne Majher
Comfy Queen Room
Checked in Jan 2024
Solo travelers
2 Reviews
4.2/5
Very Good
Posted on Feb 3, 2024
Room was good. The owner is so helpful. He also guided me for traveling this city.
Response from Property: Thanks♪(・ω・)ノ
马来西亚的朋友
Cozy 2-bed Room
Checked in Mar 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Mar 15, 2024
Good location near Tianmenshan cablecar, with many eatery nearby,
Response from Property: Thank you very much for your favorable review of our B&B! Your satisfaction and praise are our greatest motivation and honor. We will continue to maintain high standards of hygiene, services and facilities to provide you with a warm and comfortable accommodation experience, making you feel at home.
Anonymous User
Special Single Room
Checked in Jan 2024
Solo travelers
5 Reviews
4.0/5
Very Good
Posted on Jan 29, 2024
Nice place literally in front of the cabway for the mountain
Response from Property: Thank you very much for your favorable review of our B&B! Your satisfaction and praise are our greatest motivation and honor. We will continue to maintain high standards of hygiene, services and facilities to provide you with a warm and comfortable accommodation experience, making you feel at home.
Guest User
Special Single Room
Checked in Jul 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
I stayed for two nights and I don't know why I was divided into two orders. Let me add more. Why did I mention the Central Bus Station in the previous article? Because if you don't drive here, you can only take a bus to Wulingyuan, which costs 13 yuan per trip, which is much cheaper than taking a taxi, so it's good to be close to the bus station.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
カイ
Special Single Room
Checked in May 2024
Solo travelers
6 Reviews
4.0/5
Very Good
Posted on May 20, 2024
You really get what you pay for and can't ask for too much. My first trip to rural China, I will pay more attention next time. I thought it was cheap and good, but actually it wasn’t. The bathroom walls are mostly moldy so I don't dare to get too close when taking a shower. The towels are terrible because they have hair and iron stains, and can be used as scrap towels, so it is recommended to bring them by yourself. Since there are no indoor slippers, I use toilet slippers instead. The toilet is a squat toilet. The air conditioner in the first room was broken, so I'm very grateful to the service staff who immediately moved me to another room. So I give the service staff high marks.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.