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Yunqi Shanfang·Xiexin Chanyi Hotel (Zhangjiajie National Forest Park Wulingyuan Branch) Guest Reviews
4.7/5
Outstanding
490 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(490)
Positive reviews(482)
Reviews with photos/video(222)
Classy environment(99)
Well designed(46)
Delicious breakfast(34)
Friendly front desk staff(30)
Well decorated(25)
Close to scenic area(18)
Perfect for kids(17)
Negative reviews(8)
Indara
Zhuoyiju Tatami Double Bed Room
Checked in Oct 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
My husband and I are very happy to stay here. The room is very clean and nice according to the picture. The room is cleaned every day. The location is strategic near the night market, easy to find food. Only 5 minutes by didi to the national forest. The breakfast is simple, but delicious and enough for us to enjoy. The owner is very friendly and helpful, gave us a lot of information, and gave us lots of oranges. We highly recommend this hotel if you visit Zhangjiajie.
Response from Property: Thank you for your praise and recognition. The bedding in the store is changed for each guest. We are only 3-5 minutes walk from the bustling street market. It is 1.8 kilometers away from the forest park, and it is very convenient to walk and take a taxi. Thank you for your support and wish you a happy life! Good health
Vania Freire
Zhuoyiju Tatami Double Bed Room
Checked in Aug 2024
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
Breakfast very good, good bed, gentle staff, good location. Near restaurants and stores.
Response from Property: Thank you for your praise, my dear sister. Our breakfast is freshly made. It's a pity that you didn't eat the special rice noodles cooked by the aunt. The hotel is 3-5 minutes' walk from the busy street market, and the nearest one is only a few dozen meters away. Thank you for your affirmation. I wish you a happy life and smooth work!!!
Manuelvv
Jianfage Duplex Suite
Checked in Jun 2024
Family
21 Reviews
4.5/5
Great
Posted on Jul 29, 2024
The hotel is situated just one street behind the main road, what makes it a quiet hotel in terms of street noises. The friendliness of the hotel owners is out of this world and top class. The patience she displays in helping us plan our best tour is unprecedented. Also the openness to her family is heartwarming.
The duplex room is spacious and has a nice bath and great beds and the airco is great. However there is some wear and tear of the room. But this is just a minor thing.
So if you are planning to visit the national park of Zhangjiajie and want to have a great and warm hostess, this is your hotel.
Response from Property: Dear family, thank you very much for your praise for our facilities and environment! We will continue to work hard to make every guest feel the warmth and comfort of home. Looking forward to your visit again and wish you all the best!
Manuel
Zhuoyiju Tatami Double Bed Room
Checked in May 2024
Travel with friends
40 Reviews
4.0/5
Very Good
Posted on Jun 4, 2024
Great management. The owners are super kind and helpful, they even gave us a map and explained how to get around the park.
Public spaces could benefit from a bit more deeper cleaning, but overall conditions are acceptable.
Response from Property: Dear Yunqi family, thank you for your evaluation of our hotel in your busy schedule, and thank you for choosing us among all the hotels in Zhangjiajie. We are very pleased to receive your recognition, which is also our driving force for progress. It is our unshirkable responsibility to let every family staying in Yunqi Shanfang enjoy a perfect stay experience, and we look forward to your visit again! We provide [❤️Free parking] [❤️Booking scenic spot tickets🎫] [❤️Butler travel guide formulation] [❤️Free laundry room] The homestay is a 15-20 minute walk from the forest park, and a taxi is about 7-8 yuan. It is 35 kilometers away from Zhangjiajie Hehua Airport and 25 kilometers away from Zhangjiajie West Station. Yunqi Shanfang is your home in Zhangjiajie, welcome home!
Guest User
Zhiweiju Tatami Double Occupancy Room
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
We had great time at this hotel!
The structure is nice and modern, and the room was clean!
The staff was kind and careful: they helped us with all our needs and also booking the activities. The breakfast is small but complete and tasty!
The hotel is conveniently located and the entrance of the forest park is easy to reach.
We would come back here 100%, and we would recommend this hotel to everybody!
Response from Property: 謝謝您的好評和認可,店裡床品都是一客一換的,我們離熱鬧的街市走路3-5分鐘就到。離森林公園有1.8公里,走路打車特別方便。感謝您對我們的支持,祝您生活愉快!身體健康
Patpukkakorn Surarat
Zhuoyiju Tatami Double Bed Room
Checked in Sep 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
Very impressive. Clean and comfortable. Located near many street food stores. The staff are very nice and helpful. Just about 2 km. to Zhangjiajie national park east gate. Highly recommended.
Response from Property: 謝謝您的好評和認可,店裡床品都是一客一換的,我們離熱鬧的街市走路3-5分鐘就到。離森林公園有1.8公里,走路打車特別方便。感謝您對我們的支持,祝您生活愉快!身體健康
Guest User
Miaoxingpin Wen Yu Duplex Room
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
I visited China a month ago and it was the best hotel of my whole trip. The couple that owns the place was really sweet and helpful. After a long day of travel to get to the Wulingshan area, my family was greeted by the proprietress. She was super sweet and guides up to our room and explain the amenities. Since there was availability in the hotel, they upgraded us to a nicer lofted room. The helped us call taxis and gave us really good restaurants suggestion. They were just helpful in generally. Being at the hotel was really relaxing and I would definitely stay there again if I ever go back to wulingshan.
Response from Property: 謝謝您的好評和認可,店裡床品都是一客一換的,我們離熱鬧的街市走路3-5分鐘就到。離森林公園有1.8公里,走路打車特別方便。感謝您對我們的支持,祝您生活愉快!身體健康
Polina
Zhuoyiju Tatami Double Bed Room
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
It's a beautiful place.to stop. The hostess upgraded our room category for free, it was very pleasant, the room was clean, bright and large. Also, the hostess was always ready to help us and she kindly told us how best to take a walk in the Avatar mountains. I was given a wonderful gift that I kept for a long memory
Response from Property: Dear Yunqi family, thank you for your praise in your busy schedule! We have carefully created a simple and exquisite Zen space, where we can copy scriptures and sew sachets. We look forward to every family member who comes to spend a pleasant journey with us. We hope that our Yunqi Mountain House can bring you a different trip to Zhangjiajie! I wish you a happy life and a happy family.
iferreira
Zhuoyiju Tatami Double Bed Room
Checked in Mar 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
We stayed for two nights to enjoyed the wonders of Zhangjiajie Natural Park. The hotel is really nice, the staff very kind and helpful. 100% recommended!
Response from Property: Dear Yunqi family, thank you for your praise in your busy schedule! May you shine like a star and not be alone. With your support, we will continue to work hard.
Dominic
Zhuoyiju Tatami Double Bed Room
Checked in Mar 2024
Family
2 Reviews
4.2/5
Very Good
Posted on Apr 5, 2024
This hotel was in a very good location for what we were looking to do tourist-wise. The hosts were very accommodating and tried hard to make our stay as comfortable as possible - for which we are very grateful!
The rooms were minimalistic but perfectly comfortable and quite relaxing. The surrounding area is quaint and cultural with plenty of options food-wise if you’re adventurous and like Chinese cuisine!
All in all we were impressed with the level of service considering the remote location - we would recommend this hotel to anyone looking to explore the mountains etc!
Response from Property: Thank you for your comment. You chose us among the many hotels. I hope that the beautiful scenery of Zhangjiajie and our warm service will make you have an unforgettable journey in Zhangjiajie.
Mark
Zhiweiju Tatami Double Occupancy Room
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2024
Just down from Tianzi Road, and around the corner from the river, the hotel location was good, and nice and quiet. The owner was amazing! Very considerate and helpful. He answered our myriad of questions, was always available, and was great with our little one. The national forest park east entrance is just a 20 min walk down the river (minus time for photos at the stepping stones). Would thoroughly recommend!
Response from Property: Dear Yunqi family, thank you for your praise in your busy schedule! We have carefully created a simple and exquisite Zen space. We hold Chinese cultural activities with the theme of "Zen Life" from time to time every day, including copying scriptures, sewing sachets, playing chess, etc. In the beautiful misty Zhangjiajie, we look forward to every family member who comes to spend a pleasant journey with us. I hope that our Yunqi Mountain House can bring you a different trip to Zhangjiajie! I wish you a happy life and a happy family. Yunshang Creek, a place for the heart to rest, Zhangjiajie is waiting for you in the wind, rain and mist.
Anonymous User
Miaoxingpin Wen Yu Duplex Room
Checked in Feb 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Mar 6, 2024
The hotel located at a small town which is really comfortable.
The staff and the people who manage the hotel is really friendly and treat us really well. She even manage to help us book attractions ticket and assist us in everything
Response from Property: Thank you for your review despite your busy schedule. We welcome you and your family to visit Zhangjiajie again.
Simone Pesenti
Zhuoyiju Tatami Double Bed Room
Checked in Jul 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
Wonderful and helpful staff.
They helped us with park ticket booking and.
Position is good
Response from Property: Thank you for your five-star praise. Although communication is inconvenient, we will do our best to help families solve small problems within our ability. Located on Xibu Street. It is a 3-5 minute walk from the bustling night market and snack street. It is 1.8 kilometers away from the Forest Park. It is very convenient for shopping and playing. I wish you good health and a pleasant journey.
Guest User
Miaoxingpin Wen Yu Duplex Room
Checked in May 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
5 star hotel! The service was excellent, the owner and his wife made sure we were looked after everyday even with the language barrier, we communicated easily over our phones.
They called us a few days prior to arrange airport pickup and found us a last minute taxi for a reasonable price after our flight had been delayed to land at 2am.
They helped us plan our trips to the national park and offered to book transportation for us too. She also helped us do our laundry and even hung it up for us so we could go hiking in the park and not worry about it.
The Hotel Rooms were extremely clean, the bedding was changed daily and the entire floor was mopped sparkling clean. Cleanliness is not an issue at this hotel.
The location was perfect, so close to the restaurants and nightlife but far enough that you could have a good nights sleep. There was no noise and we were surrounded by nature. The national park was only a 5 minute taxi ride away.
Would definitely recommend staying at this hotel! The best for an authentic zhangjiajie experience away from the commercialised hotels in the centre. ⭐️⭐️⭐️⭐️⭐️
Response from Property: 親愛的雲棲家人,感謝您在百忙中給我們好評! 我們用心打造了一個簡潔精緻的禪意空間,我們每週都在不定期的舉辦以“禪生活”為主題的中國文化活動,其中有抄經、縫香囊、等........在風景絕美的煙雨張家界,期待每一位光臨的家人和我們一起度過愉快的旅途。希望我們雲棲山房能給您帶來不一樣的張家界之旅!祝您生活愉快,家庭幸福。雲上溪畔,心棲之所,風裡雨裏煙雨張家界等您
Yunling
Miaoxingpin Wen Yu Duplex Room
Checked in Mar 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
Our family stayed 3 nights while we visited Zhangjiajie National Forest Park. The staff was very helpful with advice on where to eat and suggested daily routes for the very large park. Because we were a family of 5, the staff proactively upgraded our room to a large one, which made our stay even better.
Response from Property: 親愛的雲棲家人,感謝您在百忙中給我們好評! 我們用心打造了一個簡潔精緻的禪意空間,其中有抄經、縫香囊、期待每一位光臨的家人和我們一起度過愉快的旅途。希望我們雲棲山房能給您帶來不一樣的張家界之旅!祝您生活愉快,家庭幸福