Western Grand Hotel
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Western Grand Hotel

Discover Western Grand Hotel, an 4-star stay in Zhangjiajie. With a score of 9.3/10 based on 2370 reviews, it offers an outstanding blend of quality and value, with prices starting from US$41.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Zhangjiajie Publicity Cultural Center: 0.61 km away

Zhangjiajie Museum: 0.53 km away

Dayongqiao Park: 0.26 km away

Amenity Highlights

Leisure: Cardroom, Massage room, Billiards room

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room service, Restaurant, Lobby bar

The above hotel prices are based on Trip.com for August 15-August 21.

Western Grand Hotel

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Highlights
Mountain view room
Car charging facilities
Scenic nightscapes
Delicious breakfast
Ideal location
+4 more
Amenities
All amenities
Property Description
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Cleanliness: Spotless Service: Warm and attentive
Surroundings
Airport: Zhangjiajie Hehua International Airport
(5.1 km)
Train: Zhangjiajie Railway Station
(5.3 km)
Train: Zhangjiajiexi Railway Station
(5.7 km)
Landmarks: Dayongqiao Park
(260m)
Landmarks: Zhangjiajie Museum
(530m)
Landmarks: Zhangjiajie Publicity Cultural Center
(610m)
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5

Superior Executive Suite Room

1 Queen bed
55.8m² | Floor: 25
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Family Suite

2 Queen bed
50-56m² | Floor: 25-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Triple Room

3 Single bed
40m² | Floor: 5-24
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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7

Deluxe Executive Suite Room

1 Queen bed
114m² | Floor: 26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Deluxe River-view Queen Room

1 Queen bed
36m² | Floor: 5-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Deluxe City View Twin Room

2 Single bed
40m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Deluxe Panoramic Queen Room

1 Queen bed
36.5m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Superior 2-bed Room

2 Single bed
25m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Superior Queen Room

1 Queen bed
23.6m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Tianmen Mountain View King Room

1 Queen bed
25m² | Floor: 8-24
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Deluxe Family Friendly Room - with View

1 Single bed and 1 Double bed
40m² | Floor: 10-12
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Family Suite

1 Double bed and 2 Queen bed
108m² | Floor: 26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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9

Tianmen Mountain View Twin Room

2 Single bed
25m² | Floor: 5-24
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

River View Giant Screen Video Room (VIP Video Member + One-click Screen Projection)

1 Queen bed
36m² | Floor: 7-9
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Zhangjiajie
Doujiangyoutiaofen
August 6, 2026
Pretty good. Parking is convenient with their own lot, which is great for self-driving. You can see Tianmen Mountain right from the window. The surrounding commercial area is a bit lacking, but it's quiet at night.
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-xiaoki
July 22, 2026
Our stay was absolutely perfect! The hotel felt very safe, the room was spacious with a large bed, and it was spotlessly clean. The front desk staff was incredibly kind and even provided toiletries for the kids. It's super close to attractions and restaurants, and the breakfast was delicious. The service throughout our stay was attentive and thoughtful, making it a truly comfortable and relaxing experience for the whole family.
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Guest User
June 10, 2026
This hotel exceeded my expectations. The room was spacious, and the cleanliness was impeccable. It's conveniently located with plenty of dining and shopping options nearby, and parking wasn't an issue. Overall, a comfortable and worry-free stay! [Strong]
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Guest User
May 5, 2026
Choosing the right hotel is so important when traveling! The service here was excellent throughout my stay, really warm and attentive. My room even had a view of Tianmen Mountain, and the night view was beautiful too. I had a very comfortable stay and highly recommend it! [Strong][Strong]
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Guest User
April 27, 2026
Still a five-star review! The hotel facilities are comprehensive, and the service is efficient. Check-in and check-out were quick, saving a lot of time. The room is clean and tidy, the bedding is comfortable, and it offers great value for money. It's the top choice!
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Guest User
April 24, 2026
Excellent hotel! The overall environment is quiet and comfortable, and the hygiene details are spot on. Toiletries and disposable amenities are all well-stocked. The front desk lady was particularly kind and efficient with check-in and check-out. The facilities are very well-maintained. I had a very comfortable stay and it definitely deserves a five-star rating!
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Anonymous User
June 3, 2026
The service was great, and the hotel environment was good.
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Guest User
March 28, 2026
This hotel is fully equipped and conveniently located. The front desk staff are warm, attentive, and meticulous. The breakfast offers a rich variety of delicious food. The room is clean and tidy, and you can enjoy distant views of Tianmen Mountain and overlook the Lishui River, making for beautiful scenery. It's definitely the best choice when visiting Zhangjiajie! Highly recommended. It's also very close to Jishou University, and the night view is particularly beautiful. A great experience, I'd stay another night!
Original TextTranslation provided by AI
wenqqk2006
February 22, 2026
Great location, just a 10-15 minute walk to Qilou Old Street, which helps avoid traffic jams. You can even see Tianmen Mountain from your window! Highly recommend – it's also very convenient for food, with excellent value-for-money restaurants right next door! Thumbs up~
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Services & Amenities

Restaurant
Cuisine: Chinese

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.5m in height
CNY 28.00 (approx. US$4.15) per person
Children over 1.5m in height
CNY 38.00 (approx. US$5.63) per person
Adult
Buffet:CNY 38.00 (approx. US$5.63) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 张家界韦斯特大酒店(张家界七十二奇楼店)
  • Opened: 2013
  • Renovated: 2017
  • Number of Rooms: 290
Phone:+86-744-2268888
Located in Yongding district, Zhangjiajie, the Best West Grand Hotel sits on the banks of the Lishui River and faces Dayongqiao Park. With the beautiful scenery of Tianmen Mountain, a 5A level scenic spot, nearby and the Tujia Folk Customs park on the other side of the river, guests will find plenty to see and do.
This Zhangjiajie hotel offers a number of free services and facilities including ticket reservation, parking, laundry and room service, multilingual staff, currency exchange, disabled access, free parking and Wi-Fi ensuring guests have a carefree and comfortable stay.
The on-site restaurant serves an assortment of delicacies for Chinese and Western palates, and a coffee shop serves an assortment of snacks and beverages.
The hotel's business center provides many services to meet guests’ needs. A concierge service, wedding service, dry cleaning, secretarial and translation services and a host of other services mean that guests are free to relax and allow the hotel to shoulder their burdens.
After a workout in the on-site bar, guests can head to the spa for a massage or sauna.

You might be wondering

What are the check-in and check-out times at Western Grand Hotel?

Check-in time at Western Grand Hotel starts at 14:00, and check-out time is by 12:00.

Does Western Grand Hotel have a pool?

No, Western Grand Hotel does not have a pool for guests.

Does Western Grand Hotel allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Western Grand Hotel.

Does Western Grand Hotel offer breakfast?

Yes, Western Grand Hotel offers breakfast for guests. Breakfast options include Western, Chinese.

How much does it cost to stay at Western Grand Hotel for my dates?

Room prices at Western Grand Hotel vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Western Grand Hotel from the nearest airport?

The nearest airport is Zhangjiajie Hehua International Airport, located about 9 mins from hotel by car (5.1 km) away.

What’s the cancellation policy at Western Grand Hotel?

The cancellation policy at Western Grand Hotel depends on your room type and booking terms.

Does Western Grand Hotel offer airport transfers?

Yes, Western Grand Hotel offers Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportZhangjiajie Airport
Distance to Airport5.38KM
Nearest Train StationZhangjiajie Railway Station
Distance to Train Station5.3KM
Average Price FromUSD70
Hotel Star Rating4
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