Guest User
August 14, 2022
Let’s talk about the advantages first. The building and decoration are pretty good. Although the swimming pool is not part of the hotel, it should be a public swimming pool open to the public. It is a few hundred meters away from the hotel. However, the swimming pool is relatively large and has a good view. Hotel guests can use it for free. ; The restaurant should be cooperating with them. Although the decoration is a bit rustic, the food tastes good and looks clean. You can ask the butler guy to order food in advance through WeChat, which is very convenient~~ I feel that they still want to run a high-quality restaurant It’s a B&B, but the hotel’s facilities and breakfast can be described as rudimentary. First of all, there is no hand sanitizer or soap. Do you not need to wash your hands during the epidemic? There was no basket to put dirty bath towels, so they had to be piled in the bathtub; there was no mosquito coil, and there seemed to be something similar to a mosquito coil for the hair dryer, but there was no mosquito coil. I killed six or seven huge mosquitoes in two days; the clothes hanger at the door There are all kinds of clothes hangers, many of which feel like the ones that come with dry cleaning clothes. In fact, it doesn’t cost much to buy a uniform clothes hanger, but it will look much better. There is no refrigerator, and there are 4 bottles of free drinking water when you go, and you won’t refill it after you finish drinking it. , there is a vending machine on the stairs, but except for Coke, Sprite, Wangzai and Red Bull, the rest are unknown drinks. It is very inconvenient to go out to buy drinks in Ma'er Village. Why can't there be paid drinks in the room? And there was no tea or coffee, but there was a tea box, which was empty~~ Let’s talk about service. When I walked in, I saw an uncovered teapot on the coffee table, two teacups, one in the ashtray, and the tea mat. There were food residues on the floor that had not been cleaned up. I didn’t want to stay at that time. My family felt that it was just the last two days and they didn’t want to worry about it. Moreover, when I left, the teapot and teacups were still there, and the table was not wiped down at all when cleaning. I picked up all the rubbish, except for a small ***** of plastic torn from the open gum box that I saw when I was leaving. I ignored it and kept it there when I came back. This hygiene cannot be guaranteed and is really a fatal flaw in the hotel; bathing There was no shower gel in the room, but 2 bottles of body oil (probably a misplacement, but it shows how careless); the toilet paper was almost used up, and it was not replaced during cleaning, so I had to call to ask for it; the toothbrush was not available for cleaning. You have to call to ask for new ones. Maybe some people don’t replace the exposed toothbrushes after outsiders come in to clean the room. But as a hotel, you should provide guests with replaceable options, right? ~~Well, it is not easy for young people to start a business, and I hope that the feelings I share can help you improve your management. Otherwise, it would be a pity to build a beautiful B&B and turn it into a farmhouse.
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