Huachen International hotel

Reviews of Huachen International hotel

Huachen International hotel

No.20 East Street, Ganzhou District, Zhangye, Gansu, 734000, ChinaSee Hotel Details
Huachen International hotel
Huachen International hotelHuachen International hotelHuachen International hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.6/10
Excellent
9372 Reviews
Verified reviews
Location9.6
Amenities9.5
Service9.8
Cleanliness9.7
Filter by:
Sort by:
All reviews(9372)
Positive reviews(9331)
Reviews with photos/video(1330)
Delicious breakfast(611)
Friendly front desk staff(567)
Perfect for kids(273)
Tasty restaurant(117)
Located downtown(107)
Luggage delivery service(72)
Has facilities for children(37)
Negative reviews(41)
Anonymous User
Business Negotiation Room + Toto Bathroom + Reception Area
Stay Date Mar 2025
Couples
11 Reviews
10.0/10
Outstanding
Posted on Apr 24, 2025
We did not expect the room to be so big! The breakfast was good. The staff was super nice overall. Good value for money.
Response from Property: 太感謝您的認可啦!房間寬敞、早餐美味、服務貼心,再加上高性價比,能滿足您的期待真是太幸福了!每位工作人員都以讓客人滿意為目標,您的誇獎我們一定會好好傳達!期待您再次光臨,我們會持續用優質服務和品質體驗給您帶來更多超值享受!
Vita Loncar, Croatia
Deluxe Triple Room With TOTO Bathroom And Floor-to-ceiling Windows
Stay Date Mar 2025
Family
28 Reviews
10.0/10
Outstanding
Posted on Apr 25, 2025
The hotel amazing! What amazed us the most is that they prepared for us hot water for legs, and the mask for the face! What to say, come to this hotel!
Response from Property: 能給您帶來驚喜與超預期的體驗,我們太開心啦!準備腿部熱水和麪部面膜,是希望您在旅途奔波後能放鬆身心、煥發光彩~您的推薦是對我們最大的肯定,我們會把這份熱情與貼心延續下去,期待下次還能為您製造更多小驚喜,等您再來!
Guest User
Smart Deluxe Twin Room + Toto Bathroom + Floor-to-Ceiling Windows + Relax Area
Stay Date Jan 2025
Family
11 Reviews
7.5/10
Posted on Feb 11, 2025
We stayed in this hotel as the base to see the Colourful Mountains. The hotel is old which is ok but it is not as clean as many guests have described. There was hair in the shower and the bathroom is patched up. Also, I would not recommend this hotel for nonsmokers as we are because there is smoking in the common areas. The entire hotel including the rooms smell of stale smoke which have seeped into the carpets and furnishings. You constantly feel choked up with fresh and stale cigarette smoke throughout the entire stay. That said, this viewpoint may be our problem because we are visitors from a country that has banned smoking in enclosed public spaces and it is what we are accustomed to. On another note, the service and hospitality was excellent and we thank the hotel team for this.
Response from Property: Dear guests, hello! Thank you for visiting Zhangye Huachen International Hotel and taking the time to share your experience. Only through your valuable opinions can we make continuous progress. The hotel is committed to continuously improving every detail to provide every guest with a more perfect stay. We hope you will have the opportunity to visit Huachen Hotel again and experience the genuine hospitality of Huachen people!
Funita
Cool Seed Family Room + TOTO Bathroom + Children's Toys
Stay Date Oct 2024
Solo travelers
4 Reviews
9.0/10
Great
Posted on Nov 15, 2024
One of the staffs who was having in the morning shift (a male with glasses) was a bit rude in talking and behaving when we checked out early in the morning. Other staffs except him were friendly and helpful. The room was clean, the wifi was up and down, a little bit annoying. The heather could not be set as we wanted, so the room became very hot till we were sweating. A bit strange, that we should open the windows while we were staying in this hotel. The breakfast was good and various.
Response from Property: 尊敬的賓客,您好!感謝您光臨張掖華辰國際大酒店並抽出寶貴時間分享您的入住體驗。通過您的寶貴意見才能夠讓我們取得不斷的進步。酒店致力於不斷完善每一個細節來為每位賓客提供更加完美的入住享受。期待您有機會再次光臨華辰酒店體驗真正的華辰人殷勤好客情!
Ginevra Oliva
Family Room + TOTO Bathrooms + Children’s Toys
Stay Date Sep 2024
Family
24 Reviews
9.5/10
Amazing
Posted on Nov 17, 2024
Excellent stay, rooms for families are huge and provided with toys for children. Very nice and available staff. Recommended hotel.
Response from Property: 尊敬的賓客,您好!感謝您在百忙之中抽時間與我們分享您的住店感受,感謝您對酒店服務的肯定,能為您提供熱情的服務是我們的榮幸。希望您繼續給予華辰愛護和支持,並誠意期待您下次入住。祝您工作順利,生活如意!
Guest User
Deluxe Family Suite
Stay Date Apr 2024
Family
3 Reviews
9.5/10
Amazing
Posted on Jun 4, 2024
The suite is very nice and spacious with two toilet-rooms, perfect for a family of 3-4 persons. It is quiet during the night, the beds are comfortable, ensuring good night’s sleep. We especially appreciate the food-bath provided each evening, which is so nice after a long day trekking in the national parks. It is convenient for walking to local restaurants. Our stay did not include breakfast, which is not a problem because on the other side of the street there is a small restaurant that serves Chinese dim sums from morning to the evening. The check-in and -out process was easy and friendly. The bell captains outside were very helpful and friendly. Overall we enjoyed our stay very much. We had planned to use the hotel’s service to get a car for the next day, however we could not get in contact with the responsible person. It was not a problem, as we asked a nice taxi lady, who drove us the whole day for 3-4 sightseeing sites for 450 CNY. Suggestions for improvement: provide some instant coffee in the room please.
Response from Property: 尊敬的賓客,您好!感謝您在百忙之中抽時間與我們分享您的住店感受,感謝您對酒店服務的肯定,能為您提供熱情的服務是我們的榮幸。希望您繼續給予華辰愛護和支持,並誠意期待您下次入住。祝您工作順利,生活如意!
Guest User
Business Negotiation Room + Toto Bathroom + Reception Area
Stay Date Mar 2024
Travel with friends
6 Reviews
10.0/10
Outstanding
Posted on Apr 22, 2024
The location is excellent , right at the middle of the town. The room is spacious at the very attractive price. The service is among the best I have come across , as good as I found in a 5 stars hotel
Response from Property: Dear guests, hello! Thank you for staying at Huachen Hotel. Huachen Hotel is really touched because of understanding, encouragement, and support. I think we will get better and better. From the moment you walk into the lobby, you will receive a smile and a greeting. , seems to have expressed the enthusiasm and thoughtfulness of the people at Huachen Hotel. Satisfaction is only our starting point. Surprise and touching are the direction we have been looking for. The enthusiasm and sincere hospitality at the front desk will make you feel a sense of belonging! Because of you, Zhangye Huachen Hotel will have a better tomorrow!
Liulonglie
Standard Room - With View
Stay Date Mar 2024
Solo travelers
6 Reviews
10.0/10
Outstanding
Posted on Apr 18, 2024
I was so happy during stay at this hotel. All of staff is kind. There is nothing to complain at all.
Response from Property: 尊敬的賓客:您好!非常感謝您的肯定與支持,我們很是激動,服務好是因為有像您這樣的客人隨時關注着我們,我們才能更好的為您服務。我們為每一位入住酒店的客人提供舒適、優越的環境和服務是我們所有職責。我們致力為您提供親切周到的入住體驗。在華辰我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,謝謝!
cnphoebe
Standard Room - With View
Stay Date Mar 2024
Family
42 Reviews
10.0/10
Outstanding
Posted on Apr 3, 2024
A fantastic hotel. I usually don’t like staying in big hotels as they tend to be soulless, but this one was really special. From the fresh cucumber face mask to the hot soak for your feet, they are incredibly thoughtful and kind. The service is fantastic. They were really helpful to us as foreigners, highly recommend!
Response from Property: Dear guests: Hello! Thank you very much for your affirmation and support. We are very excited. Our good service is because we have customers like you paying attention to us at all times, so that we can serve you better. It is our responsibility to provide a comfortable and superior environment and services to every guest staying at the hotel. We are committed to providing you with a friendly and thoughtful stay. At Huachen, we believe that guests are neighbors, so we are particularly concerned about everything you do during your stay. Here, we will welcome you again with a friendly smile as always, thank you!
Li Foon
Deluxe Triple Room With TOTO Bathroom And Floor-to-ceiling Windows
Stay Date Feb 2024
Travel with friends
1 Reviews
9.5/10
Amazing
Posted on Mar 13, 2024
Service is excellent .location is great..highly recommended. Bathing water can be hotter though since we stayed during early spring.
Response from Property: Dear guests: Hello! Thank you for your affirmation and love for Zhangye Huachen Hotel, and for sharing your living experience with us. Our hotel is committed to providing friendly and considerate services to create a comfortable and warm stay experience for you and your family. We sincerely look forward to seeing you and your family come again! At the same time, we will continue to maintain and improve. Your affirmation is the direction of our efforts. We sincerely look forward to your visit again!
LAM
Family Room + TOTO Bathrooms + Children’s Toys
Stay Date May 2024
Family
10 Reviews
10.0/10
Outstanding
Posted on Jun 7, 2024
Super nice and caring front desk staff. Thumbs up for their service.
Response from Property: Dear guests: Hello! Thank you for your affirmation and love for Zhangye Huachen Hotel, and for sharing your living experience with us. Our hotel is committed to providing friendly and considerate services to create a comfortable and warm stay experience for you and your family. We sincerely look forward to seeing you and your family come again! At the same time, we will continue to maintain and improve. Your affirmation is the direction of our efforts. We sincerely look forward to your visit again!
Guest User
Business Queen Room+Toto Bathroom
Stay Date Apr 2024
Travel with friends
17 Reviews
8.5/10
Very Good
Posted on May 23, 2024
good service and restaurant with delicious meals.
Response from Property: 尊敬的賓客,您好!感謝您的真誠點評與分享,雖是簡短几個字,卻向華辰表達您對華辰的信任及鼓勵,您的入住也是對華辰信任的最有力的證明,您對華辰有更高的期待,我們定不會讓您失望的,期待與您的下次遇見。
Note11thai
Family Suite + TOTO Bathroom + Children's Decorative Toys
Stay Date Sep 2023
Family
20 Reviews
10.0/10
Outstanding
Posted on Dec 23, 2023
Exceptional hotel, good location just 10 minutes walk to department store and food court. In the city which taxi was there all tje time. Service was superb.
Response from Property: Dear guests, hello! Thank you for staying at Zhangye Huachen International Hotel. Our hotel is located at No. 20 East Street, Ganzhou District, with convenient transportation. Guests who drive to the hotel can park for free. Wireless Internet services are provided in hotel rooms, restaurants and public areas. The hotel is committed to continuously improving every detail to provide guests with Provide a more thoughtful check-in experience.
Guest User
Smart Luxury Single Room + Toto Bathroom + Floor-to-ceiling Windows + Leisure Area
Stay Date Sep 2023
Solo travelers
7 Reviews
9.0/10
Great
Posted on Oct 10, 2023
A very friendly hotel with most thoughtful small touches in the room which they really try to personalise and make comfortable . A difference from the big hotel chains, really make you feel at home . Always greeted with genuinely friendly smile and some local touches . Memorable stay.
Response from Property: 尊敬的賓客,您好!非常感謝您對張掖華辰國際大酒店的支持與喜愛!我們作為張掖最高品質的酒店,其優美的環境﹑便利的交通和優質高效的服務是許多客人的首選。我們始終堅持以“賓客至上、服務第一”的宗旨為客人提供最優質、貼心的服務。非常高興您對我們服務的滿意!真誠期待您的再次光臨!祝您工作順利,生活愉快!
Philippe
Standard Room - With View
Stay Date Jan 2025
Other
11 Reviews
10.0/10
Outstanding
Posted on Apr 29, 2025
It was good.
Response from Property: 很高興聽到您簡單卻有力的稱讚呀!看來這次入住體驗真的不錯呢。能不能和我再多説説,酒店哪方面讓您覺得特別好呀?